Hello, I've been playing on the AMULETOBET site for years and mainly on the GEMIX slots game, which on other sites too. I've never seen them eat so much $$$. More than R$ 7,000.00 without paying absolutely nothing. As I know the game and I know how it works, I entered the AMULETOBET chat and complained. I only got standard answers and asked for a refund of part of the losses, they had to get back to me by email and nothing. For more than 1 month I have been waiting for a solution and absolutely nothing. Promotions no longer exist, finally the machines are at a level that players will only lose.

Olá, jogo no site AMULETOBET há anos e principalmente no jogo de slots GEMIX , o qual em outros sites tb . Nunca vi comerem tanto $$$. Mais de R$ 7.000,00 sem pagar absolutamente nada . Como conhe?o o jogo e sei como ele funciona , entrei no chat do AMULETOBET e reclamei . Só obtive respostas padr?o e solicitei uma devolu??o de uma parte das perdas , ficaram de me retornar por email e nada . Há mais de 1 mês espero uma solu??o e absolutamente nada . Promo??es já n?o existem mais , enfim as máquinas est?o num nível de que os jogadores só ir?o perder.

Well, I don't want to sound harsh, but I have to ask you: do you have proof the game is somehow altered? Because it is almost impossible once the game is provided by the licensed game provider, and "streamed" from the original server, see how it works:

1. RNG generates a random number.
2. The game’s mathematical module takes the random number and calculates where the reels should stop.
3. The game stops the reels at the determined positions and calculates the outcome of the spin.
4. The outcome of the spin is then displayed to the player who initiated the spin.

Your win (or loss) in every round is determined purely by your luck. The outcome isn’t influenced by your previous wins/loses, nor the wins/losses of other players, nor by anything predictable. It’s just you and electromagnetic noise in the RNG – simply pure gambling.

I fear your complaint heads the same way.

I saw the casino awarded a very unfortunate player by giving additional bonuses, but I have never heard about refunds because of heavy losses. I'm sorry it's gambling.

I understood your point perfectly, but from my experience in this game specifically, it is practically impossible not to pay anything for the amount played. What I request is some bonus for being an active customer of the site and for how much I've played on it.

Entendi perfeitamente sua coloca??o, mas pela minha experiência nesse jogo especificamente, praticamente impossível n?o pagar nada pelo montante jogado . Oq eu solicito é algum b?nus por ser cliente ativo do site e pelo quanto já joguei no mesmo .

I understand that this seems strange to you. But that's gambling. I'd probably be happy to get a bonus if I'm an active player, but the casino can choose who they offer the bonus to and who they don't. So in this case, it's up to the casino to decide whether you get it or not. Of course, I wish you to be lucky and to be rewarded !!! 

However, if you feel that you are not getting what you expected from the casino for your money spent, it is perfectly fine to look for another casino where you will be more satisfied. Fortunately, the choice is very wide and it is up to you where you choose to spend your money.

I also saw that you refrain the complaint, which is waiting for your additional information. You can click on it here and add needed details. Let's see if it works out the way you want it to. Feel free to update us on the progress or outcome. 

the amulet site closed on september 9, 2024! i was stuck for about 25 dollars!

site amuleto encerrou dia 9 de setembro 2024!fiquei cerca de 25 dolares preso!

We also have it stated in our review that it is closed. But didn't the casino somehow manage to resolve your situation ? Why did you have to stuck $25 in there ?