Hello. Some one more than me having problems with withdraw from Betmaster

Hm, what's the problem? Is your account already verified? Have you already made any withdrawal in the casino? How long time have you been waiting for the money?

Hi . I made my first deposit on betmaster 2020-09-25. Then played on without success until October 20 when I won some money. Then made 6 separate withdrawals for a total of SEK 12,200 for my mastercard.

The money came in the very next day and everything worked.

Then I won another and now it is 28000SEK Which seems completely impossible to get an answer as to why I can not take them out. All sorts of problems arise! They say that there are problems with my payment provider, the withdrawal button locks at regular intervals, that they have technical problems.

They constantly say that they should send on to another department and never return.

They have also varied the amount I can bet, When I lose, the limit is suddenly raised so I can bet more again.

Since they had as their main argument that the problem lies with my payment provider, I have today been to my Bank and checked out what they say.

They have gone through settings on my account that could be the problem and contacted my card provider without finding anything that would prevent them from making payments.

And they have not received any inquiries as the betmaster claims.

I have probably made 40 attempts to make withdrawals. First it says that the payment is successful then the money backs up to the gaming account.

They have not required any verification.

Have now tried to withdraw money for 13 days.

Only gets robot answers without any nice support.

What should I do ?

Then I can only mention that on October 28, a withdrawal suddenly went through! I talked to them and they said that it was sent but that it could take three days before I had the money. Today, the money had also been returned to my account, although according to them it was approved and sent.

Hej . Jag gjorde min f?rsta ins?ttning p? betmaster 2020-09-25 . Spelade sen vidare utan framg?ng tills den 20 oktober d? jag vann lite pengar. Gjorde d? 6 st separata uttag p? sammanlagt 12200 SEK sek till mitt mastercard.

Pengarna kom in redan n?sta dag och allt fungerade.

Sen vann jag ytterligare och nu sitter det 28000SEK Som verkar helt om?jligt att f? svar p? varf?r jag inte kan ta ut dom. Det uppst?r alla m?jliga problem! Dom s?ger att det ?r problem med min betalningsleverant?r,Uttagsknappen l?ser sig med j?mna mellanrum, att dom har tekniska problem.

Dom s?ger hela tiden att dom ska skicka vidare till annan avdelning och ?terkommer aldrig.

Dom har ?ven varierat belloppet jag kan satsa , N?r jag f?rlorat s? h?js pl?tsligt gr?nsen s? jag kan satsa mera igen.

Eftersom dom haft som huvudargument att problemet ligger hos min betalningsleverant?r har jag idag varit p? min Bank och kollat upp vad dom s?ger.

Dom har g?tt igenom inst?llningar p? mitt konto som skulle kunna vara problemet samt kontaktat min kortleverant?r utan att hitta n?got som skulle hindra dom fr?n att g?ra utbetalningar.

Och dom har inte f?tt n?gra f?rfr?gningar om som betmaster p?st?r.

Jag har s?kert gjort 40 f?rs?k att g?ra uttag. F?rst st?r det att utbetalningen ?r lyckad sen stuttsar pengarna tillbaka till spelkontot.

Dom har inte kr?vt n?gon verifiering.

Har nu f?rs?kt ta ut pengar i 13 dagar.

F?r bara robotsvar utan n?gon trevlig support.

Vad ska jag g?ra ?

Sen kan jag bara n?mna att den 28 oktober gick pl?tsligt ett uttag igenom ! Jag pratade med dom och dom sa att den var skickad men att det kan ta tre dagar innan jag hade pengarna. Idag hade ?ven dom pengarna stuttsat tillbaka till mitt konto fast den enligt dom var godk?nd och skickad .

Actually what you're describing here sounds to me like a typical Mastercard issue. Simply said, that are numerous issues with Mastercard when you try to withdraw money to it. It's very strange, because some Mastercards don't support withdrawals at all, others allow you to withdraw from time to time and then it suddenly stops working and in some cases, it just works every time.

You should probably try to withdraw by using another method - for example I suppose you have a bank account and the Mastercard is connected to it so you could try withdrawing back to the bank account.

The problem is that the casino can tell you that you must deposit and withdraw by the same payment method, which is correct. But in case it's not possible, they need to offer you another option - you can possibly create a Skrill account, make a min. deposit with it and then withdraw back to Skrill.

Anyways, I wouldn't do this without consulting your steps with the casino, even though you're saying the communication is bad with them. You can just start with "OK, it seems that my Mastercard doesn't accept withdrawals anymore so how I can withdraw the money from you?"

BTW if you received a confirmation that your withdrawal was approved by the casino and then the money appeared back on your casino account, it makes me think that it could be the MC issue. The casino usually approves the withdrawal (an automatic email is sent to the player about the confirmation and a request is sent to the payment provider). When the request fails, the money bounce back to the player's account.

Thanks for quick reply. They have offered me to use another payment method which is sticpay.

Do not know at all how it works But read a complaint here on your site that is open regarding Betmaster which is very reminiscent of my problem. They have 14 hours to respond to it and that customer had also been offered other payment methods. He had tried with new card as well as also tried other payout methods without success. So I hope they respond to that. Then I wonder why betmaster is not in your search field? It says that there is no result when you search for them in the search field.

Tack f?r snabbt svar. Dom har erbjudit mig att andv?nda en annan betalningsmetod som ?r sticpay.

Vet inte alls hur det fungerar Men l?ste ett klagom?l h?r p? er sida som ligger ?ppet g?llande Betmaster som p?minner mycket om mitt problem. Dom har 14 timmar p? sig att svara p? det och den kunden hade ocks? blivit erbjuden andra betalning metoder . Han hade provat med nytt kort samt ?ven provat andra utbetalning metoder utan framg?ng. S? jag hoppas dom svarar p? det . Sen undrar jag varf?r betmaster inte finns med i ert s?kf?lt? St?r att det inte finns n?got resultat n?r man s?ker dom i s?kf?ltet.

I'm not really familiar with sticpay, but it's nice to see that they don't intend to keep your money, but they offered the other payment method.

I's really strange with the search field, because I can see it here. I also changed my country to Sweden and I have the same results.

My search for Betmaster on your site looks like above. No results. Then I do not find the opened complaint as a picture below, but I only get a link to it if I google cheated by Betmaster.

Min s?kning p? Betmaster p? er sida ser ut som ovan . Inga resultat. Sen hittar jag inte det ?ppnade klagom?let som bild nedan utan det f?r jag bara upp en l?nk till om jag googlar lurad av Betmaster.

Now I have gone through All your Casinos but can not find Betmaster ??

Nu har jag g?tt igenom Alla era Casinon men kan inte hitta Betmaster ??

Thanks for the screenshot. I think it has something to do with the fact you're in Sweden - there might be some restrictions. I'll have to talk to our IT guys tomorrow and try to find out what's going on. I'll let you know when I get some info. But no worries, your complaint is here and most of people can view it.

The. Problem with this casino is also in Latin America, in Chile whenever I go to play the. Page sticks and I have to restart the games and so I lose money in the games

El. Problema con este casino también es en latinoamerica, en chile siempre que entro a jugar la. Pagina se pega y debo reiniciar los juegos y asi pierdo dinero en las partidas

But have you ever checked your gaming history after the page froze and you had to restart it? There are two options - the spins wasn't counted (because your request for spinning for never sent so you shouldn't lose any money or the request was sent and you should see the spin result in your gaming history.

Hi Vispen, did you already receive the money? I have the same problem. Won soms money on betmaster but they don't let me withdraw it. Say they have to check it with another department over and over again.

Hi . I'm still struggling to get my money out !! They just say that my bank rejects my withdrawals.

And they also say that they should check with the relevant department, but then I do not hear more.

Have been having trouble with this for three weeks now. Really tough.

How are you trying to withdraw the money?

why does it not work?

Hej . Jag k?mpar fortfarande f?r att f? ut mina pengar !! Dom bara s?ger att min bank avvisar mina uttag.

Och dom s?ger ocks? att dom ska kontrollera med relevant avdelning men sen h?r jag inte mera.

Har haft strul med detta i tre veckor nu. Riktigt jobbigt.

Hur f?rs?ker du ta ut pengarna ?

varf?r fungerar det inte?

I made a deposit on betmaster with Ideal. They say I can only withdraw when I make a deposit with another option. So I used skrill to make another deposit. And now they say they first have to approve this with there finance team. But this is taking 3 days now. And they say the finance team hasn't answered yet.

I hope we'll eventually get our money back. Please keep me updated I'll do the same for you. I found this site askgamblers.com It seems betmaster does react to problems that are listed on their website. So you could maybe use it as a last option.

3 days isn't really that long time. I have no idea how it works with Betmaster, but usually in cases like this one, the customer support agent creates a ticket (about your case) and sends the ticket to the Payments department. Then the people from the payments department deal with the tickets one by one until they eventually get to yours, but it can time some time.

Oke I am used to bookmakers where you can instantly withdraw. They also limited my bets on football when I won too much, it just seems at bit odd to me. How many days is normal than? I'll keep you updated anyways.

Hi Ferdy. Yes we continue to update each other on what happens ??

Hej Ferdy. Ja vi forts?tter uppdatera varandra vad som h?nder ??

Hi Again, I'm going crazy as I can not withdraw my money on betmaster

in the beginning, some withdrawals for my mastercard worked, then I have probably tried 100 times when I was rejected and they say that they get a rejection from the bank on the payment. Now they say that I should get a card in another bank than my current one and it will work (But I can not get a new card in another bank). Then they say that I should make a deposit in cryptocurrency and then withdraw in cryptocurrency.

Can this be serious or are you cheated? I send with our dialogue from the chat today.

Hope it works translating the chat?

Hej Igen, Jag h?ller p? att bli tokig d? jag inte kan ta ut mina pengar p? betmaster

i B?rjan fungerade n?gra uttag till mitt mastercard sen har jag nog f?rs?kt 100 g?nger d? jag f?tt avslag och dom s?ger att dom f?r avslag fr?n banken p? utbetalningen. Nu s?ger dom att jag ska skaffa ett kort i en annan bank ?n min nuvarande s? kommer det fungera ( Men jag kan inte skaffa nytt kort i annan bank). D? s?ger dom att jag ska g?ra en ins?ttning i kryptovaluta f?r att sedan ta ut i kryptovaluta.

Kan detta vara seri?st eller ?r man lurad ? Jag skickar med v?r dialog fr?n chaten idag.

Hoppas det fungerar att ?vers?tta chaten ?

Waited for my money in 3v, tried according to their advice all withdrawal methods they have to offer, every time I get the money tbx on my gaming account afterwards ... the support is not too helpful nor "techissues" constantly, or "you have to wait", " our payment provider blah blah blah

V?ntat p? mina pengar i 3v, provat enl deras inr?dan alla uttagsmetoder de har att erbjuda, varje g?ng f?r jag pengarna tbx p? spelkontot min efter?t... supporten ?r inte alltf?r behj?lplig heller "techissues" konstant, alt " du f?r v?nta", "v?r betalleverant?r bla bla bla