I already told you in my previous reply that I would definitely open a complaint. I don't want to promise you anything up front, but I also don't think I would be okay with what you sent and would do nothing. When you have evidence in your favour, our team will look at it, evaluate it and try to help. But I'm not going to say anything for sure. 

Anyway, I would definitely try and go for it. After all, you don't give anything for a complaint if it turns out anyway. 

Done. I wrote a complaint Jaro.

Please do everything in your power to ensure that this casino receives the so-called karma for breaking the fundamental principles of gambling.

Thanks,

Micha?.

We will try to resolve everything fairly, that is probably the most important thing for us. Let's see what Tomas finds out and how the whole situation will develop. 

I saw that he has already answered you, so you can also respond to his questions back. 

I hope the truth will come out. ??

Why has no one confirmed my post for almost 4 days about my complaint? ??

Hi there!

That's because the complaint specialist still has time to respond. I would guess he has been very busy and your post is waiting to be reviewed. Please mind the timer ?? - it says, "Waiting for Casino Guru to reply 2 days plus 3 hours.

In my opinion, it is just a matter of time. Hold on, please.

Hello play time my registration at bitkingz get very small winnings always lose always

never win once

you get free spins almost always under 10€ win no matter what stake games

It also happened to me recently that the game reloads by itself and I never get ?? winnings

it does it by itself but let's come to bitkingz itself the casino doesn't bring me any profits and always deposit

different games simply cheeky would never recommend

and chat advisor only with message

We understand that you are frustrated and we are sorry

always the same, they know that everything is manipulated

Hallo spiele Zeit meine Registrierung bei bitkingz bekomme sehr kleine Gewinne immer verliere immer

noch nie 1 mal gewinnen

mann bekommt Freispiele fast immer unter 10€ gewinn egal welche Einsatz spiele

mir ist auch letzte Zeiten passiert das spiel von alleine neu ladet und bekomme nie ?? gewinn

es mach von alleine aber kommen wir zu bitkingz selbst das Casino bring mir keine gewinne und einzahle immer

verschiedene Spiele eisatze einfach frecht würde nie empfehlen

und chat Berater nur mit Nachricht

wir verstehen das sie frustriert sind es tut uns leid

inmer das gleiche die wiessen das alles manipuliert ist

Sadly, losing is part of gambling, and the probability of winning strongly depends on several factors. I imagine you have occasionally won something, but apparently it was not enough. Is that close? Well, if you played more than a few games, I'd say that your feelings are not the proper marker for game authenticity. Would you be willing to share your gaming history, for instance? If you're worried, you may try to present the numbers to the licensing authority.

I, for instance, can't figure out whether this could have been a technical problem. Can you elaborate, please?

"It also happened to me recently that the game reloads by itself and I never get ?? winnings"

I do not recommend this casino to anyone. They are simply deceiving people. They do not pay either players or partners. They are very nasty guys. They do not compromise. I also do not recommend working with wolfpack partners, they are the advertiser themselves.

Hi there.

Just in case you would be interested in informing the affiliate sector, I suggest the GPVA forum:

https://www.gpwa.org/forum/

I figured out you have not been just a player; is that so?

everything is correct, we worked with them in October. nothing has been paid at the moment. initially there was one agreement and then they changed it unilaterally. now we are preparing documents for the court because it is a fraud. we communicate in the community with other teams that worked with them and they were also deceived there. thanks for the link.

You're welcome. So I hope that you will manage to sort out everything necessary and that it will turn out fairly in the end. 

Feel free to let me know what the outcome was when it's over.