I dig up a post concerning self-exclusion for German players. Maybe it can help you maintain some control over gambling problem. Link is here.

I have also been SCAMED.

I deposited (without bonus) 350 euros. After about ten hands on BJ Live, I got to € 1350 and asked for a withdrawal

After 6 days, and all the security checks on my documents and CC, they only gave me back the initial 350 euros, telling me that I used illegal strategies to win (???).

I am a newcomer to Black Jack and I do not know very well the basic strategy (the classic one), let alone the illegal ones (but do they exist then?)

Then they said my IP was the same as many other players (??)

It seems to me that they scramble for not paying and reading your comments, I am not surprised.

I opened a claim and wrote to the Curacao licensing authority.

I don't have much hope, but I join the chorus "DON'T PLAY ON THIS SCAMS 'SITE"

Anche io sono stato TRUFFATO.

Ho depositato (senza bonus) 350 euro. Dopo una decina di mani a BJ Live, sono arrivato a 1350 euro ed ho chiesto il prelievo

Dopo 6 gg, e tutti i controlli di security sui miei documenti e CC, mi hanno dato indietro solo i 350 euro iniziali, dicendomi che ho usato strategie illegali per vincere (???).

Io sono un neofita del Black Jack e manco conosco benissimo la strategia di base (quella classica), figuriamoci quelle illegali (ma esistono poi??)

Poi hanno detto che il mio IP era lo stesso di tanti altri giocatori (??)

A me sembra che si arrampicano sugli specchi per non pagare e leggendo i vostri commenti, non mi meraviglio.

Ho aperto un claim e scritto all'autorità di Curacao per le licenze.

Non ho molte speranze, ma mi associo al coro "NON GIOCATE SU QUESTO SITO DI TRUFFATORI"

I feel like that's exactly the moment when you should submit a complaint so we can look into it: http://www.kpvfaw.com/complaints

Basically, I'd like to know what kind of strategy the casino didn't like, especially if you played so low amount of hands, there's not much space to apply any common strategy. Even if you counted cards, they change the cards so often in live online casinos that there aren't many possibilities to get any significant advantage. The BJ is usually played with 6-8 card packs and they change it after about 3-4.

I opened the complaint last night

Thank you for your answer

Ho aperto il reclamo ieri sera

Grazie per la tua risposta

I add that I don't know how cards are counted and that the deck had just been changed.

Practically on the first hand with the new deck, I received two 8s, making a perfect pair and three of kind (the dealer also showed an 8)

In the end I also won the Split of 8 and therefore I won 1325 euros in one hand.

In the end I had a balance of 1350 euros and I asked to withdraw

Greetings

Aggiungo che non so come si contano le carte e che il mazzo era stato appena cambiato.

Praticamente alla prima mano col mazzo nuovo, ho ricevuto due 8, facendo coppia perfetta e three of kind (anche il banco mostrava un 8 )

Alla fine ho vinto anche lo Split degli 8 e quindi ho vinto in una sola mano 1325 euro.

Alla fine avevo un balance di 1350 euro e ho chiesto di prelevare

Saluti

So you won 1325 in one hand? How much was your initial bet?

100 euro on main bet (split 100 + 100)

25 eur on both side bets (perfect pair and 21 + 3)

A stroke of luck

Pair of 8s, and third 8 to the dealer

Split with 8s and win both hands. The dealer busted

100 euro su main bet (split 100+100)

25 eur su entrambe le side bet (perfect pair and 21+3)

Un colpo di fortuna

Coppia di 8, e terzo 8 al dealer

Split con gli 8 e vinte entrambe le mani. Il dealer ha sballato (bust)

Yeah, then I really don't see any strategy behind it. You basically bet on everything that was possible to bet on.

That's right, it was just a lucky shot.

And maybe that's what went wrong at the Casino.

In fact, they STOLEN 1000 euros from me.

Esatto, è stato semplicemente un colpo fortunato.

E forse sarà proprio questo che è andato di traverso al Casino.

Di fatto mi hanno RUBATO 1000 euro.

Unfortunately you played in a casino that has a very bad reputation according to our website so I wouldn't be surprised if they didn't pay you ??

If I had known this before. It will serve me as a lesson learned.

Se l'avessi saputo prima. Mi servirà come lezione imparata.

Yeah, it's quite a costly lesson ??

Ive been playing there since september, 2021.

I must declare that i didnt notice any kind of fraud on cashalot - and

im saying the truth.

Moreover they withdraw my money faster than any other casino im registered in.

can I get this one advises there many new things i am learning from this.

I find it almost hard to believe, since this casino earned a very bad reputation:

Hope things will not get worse for you, I would not recommend playing there with real money.

I spend my free time there and haven't noticed any cheating yet.

True, as I already wrote, the withdrawal of money was slightly delayed.

Paso mi tiempo libre allí y todavía no he notado ningún enga?o.

Es cierto que, como ya escribí, el retiro de dinero se retrasó un poco.

I assure you that if I see any kind of deception behind them, I will immediately sound the alarm.

So far, there has been no precedent.

Les aseguro que si veo algún tipo de enga?o detrás de ellos, inmediatamente haré sonar la alarma.

Hasta ahora, no ha habido precedentes.

Hello, thank you for your user review and for sharing all information. What do you play there, I wonder?

I don't know what to say about the casino in general. I have been scammed. For 1000 eur.

I'm glad someone is doing better (otherwise, they probably would have closed already ...)

To me they are scoundrels and they scammed me. I repeat. Cheated.

Non saprei cosa dire in generale riguardo il Casinò. Io sono stato truffato. Per 1000 eur.

Mi fa piacere che a qualcuno vada meglio (altrimenti, probabilmente avrebbe già chiuso...)

Per me sono dei cialtroni e mi hanno truffato. Ripeto. Truffato.

I haven’t noticed this in 3 months. Can you tell us more about what happened?