They have stopped answering me via chat, I only communicate via email and the reason for the cancellation is this, while I made the withdrawal directly with what I won

Thank you for your letter

We would like to inform you that the withdrawal requests have been canceled because they have expired within the transaction time frame.

Players usually have 60 seconds to complete their withdrawal request details in the system. If this time is not met, the transaction will be shown as Expired, which is why they were cancelled.

Thank you for being our customer and we wish you the best!

To leave your feedback or if you have any other problems/questions, please feel free to contact us or reply to this message.

Sincerely,

Infinity Support Team.

?χουν σταματ?σει να μου απαντ?νε μ?σω τσατ ?χω επικοινων?α μ?νο μ?σο εμαιλ και ο λ?γο? τον ακυρ?σεων ε?ναι αυτ?? εν? εγ? την αν?ληψη την ?κανα απευθε?α? με το που κ?ρδισα

<Αγαπητ? πελ?τη,

Σα? ευχαριστ? για την επιστολ? σα?

Θα θ?λαμε να σα? ενημερ?σουμε ?τι τα αιτ?ματα αν?ληψη? ?χουν ακυρωθε? επειδ? ?χουν λ?ξει εντ?? του χρονικο? πλαισ?ου τη? συναλλαγ??.

Οι πα?κτε? ?χουν συν?θω? 60 δευτερ?λεπτα για να ολοκληρ?σουν τα στοιχε?α του αιτ?ματο? αν?ληψη? στο σ?στημα. Ε?ν δεν τηρηθε? αυτ?? ο χρ?νο?, η συναλλαγ? θα εμφαν?ζεται ω? ?ληξε, γι' αυτ? και ακυρ?θηκαν.

Σα? ευχαριστο?με που γ?νατε πελ?τη? μα? και σα? ευχ?μαστε ?τι καλ?τερο!

Για να αφ?σετε τα σχ?λι? σα? ? ε?ν ?χετε ?λλα προβλ?ματα/απορ?ε?, μη διστ?σετε να επικοινων?σετε μαζ? μα? ? να απαντ?σετε σε αυτ? το μ?νυμα.

Με εκτ?μηση,

Ομ?δα υποστ?ριξη? Infinity.

I see. So, did you try to request it again? Were you successful?

I made a withdrawal request via bank and it is currently on hold. Do you think I will get my winnings?

εκανα α?τημα αν?ληψη? μ?σω τραπεζη? και προ? το παρ?ν ε?ναι σε σε αναμονη. Πιστε?εται θα π?ρω τα κ?ρδη μου;

Well, I hope so.

Is there any information regarding the timeframe?

Surely keep us informed about the process, please.

I was told it takes 3 working days. I hope it will be completed soon. Generally this casino pays???

Μου ε?παν ?τι θ?λει 3 εργ?σιμε?. Ελπ?ζω να ολοκληρωθει σ?ντομα. Γενικ? αυτ? το καζ?νο πληρ?νει;;;

In general, this casino cares, I would say.

You can see it when you go through the reviews from players, for example. Check it out here.??

It won't let me see his reviews why?

Δεν μου επιτρ?πει να δω τι? κριτικ?? του γιατι;

Try to clear the cookies on your computer; maybe that is the problem.

What just caught my eye, actually, is that we have information that this casino doesn't accept players from Cyprus.??

Were you able to verify your account there?

Has this casino paid out any other users lately?

?χει πληρ?σει τον τελευτα?ο καιρ? κ?ποιον ?λλον χρ?στη αυτ? το καζ?νο;

Did you read through the reviews for this casino I have suggested before? Were you able? There you can find much useful information.

Also, if you look at the complaints filed for this casino, you can see that they are able to pay the players.

All good with this casino I got paid

?λα καλ? με αυτ? το καζ?νο πληρ?θηκα

Hi! Nice to know. How long in total did it take for you to get the money from the casino anyway? Just so you know, this is usually the most beneficial experience one can share. ??

It took me 3 days

3 ημ?ρε? μου π?ρε

Alright then. So what about writing about the whole experience of yours in a user review?

Would you be interested? It can help others gather more information about this casino, you know.

Here's the link if you decide to do so.

I would like to know what your overall experience is and how you would score it.??

For the umpteenth time I am a victim of fraud from infinity casino. I have spent thousands of euros in this casino. Whenever I've requested a withdrawal, it rarely goes through. It was a long time, my withdrawals were getting canceled until I made the mistake and since I wasn't getting my winnings, I was playing them. Now I won 1500 euros. It has been since last week that I have been trying to withdraw and it keeps getting canceled without an excuse. The vip manager makes fun of me in the messages.

My account has been authenticated for a year.

I really don't know how I will manage to get my money this time. !!!

Για πολλοστ? φορ? π?φτω θ?μα απ?τη? απ? το infinity casino. Σε αυτ? το καζ?νο ?χω ξοδ?ψει χιλι?δε? ευρ?. ?ποτε ζ?τησα αν?ληψη, σπ?νια προχωρ?ει. Π?ρνουσε πολ?? καιρ?? , μου ακυρ?νονται οι αναλ?ψει? μ?χρι που ?κανα το λ?θο? και αφο? δεν ?παιρνα τα κ?ρδη μου, τα ?παιζα. Τ?ρα κ?ρδισα 1500 ευρ?. ?χει απ? την περασμ?νη βδομ?δα που προσπαθ? να κ?νω αν?ληψη και συν?χεια χωρ?? δικαιολογ?α μου ακυρ?νεται. Ο vip manager με κορο?δε?ει στα μην?ματα.

Ο λογαριασμ?? μου ?χει ταυτοπο?ηση εδ? και ?να χρ?νο.

Πραγματικ? δεν ξ?ρω πω? αυτ? την φορ? θα καταφ?ρω να π?ρω τα λεφτ? μου. !!!

This really doesn't sound good to me.

I would surely suggest you file a complaint where our team could try to find out what exactly is going on there and why your withdrawal is being rejected without reason.

Please follow this link, describe well the whole issue, and hopefully soon there will be some answers from the casino regarding the situation.

Do you think you will try that? We're here for you.

look they give you a bonus of 20 euros and the spin is 0.10 minutes i.e. 2 euros.... before I made a deposit they gave me 50 euros supposedly as a gift to the casino and it was spins 0.10×50=i.e. 5.00 euros away from them

κοιτ?ξτε σα? δ?νουν λ?νε μπ?νου? τον 20 ευρ? και το γ?ρισμα ε?ναι 0.10 λεπτ? δηλαδ? 2 ευρ?....πιο πριν ?κανα κατ?θεση κοι μου ?δωσαν 50 ευρ? υποτ?θεται δωρω στο καζ?νο και ?ταν περιστροφ?? 0.10×50=δηλαδ? 5.00 ευρ? μακρι? απ? αυτο??

Hi, I've read this several times but I still can't figure out where you see the problem. Is it that they gave you more FS before than with the next bonus?

Can you elaborate more?

They keep not paying me. I gave them 3 different iban and they did nothing. In the emails some Rick every day gives me different excuses and gets angry that I ask for my money. Almost swearing at me. I have given up on them. A few days ago I opened a complaint with you. You are my last hope to get my money! !

Συνεχ?ζουν να μην με πληρ?νουν. Του? ?δωσα 3 διαφορετικ? iban και δεν ?καναν τ?ποτα. Στα email κ?ποιο? Rick κ?θε μ?ρα μου δ?νει διαφορετικ?? δικαιολογ?ε? και θυμ?νει που ζητ? τα λεφτ? μου. Σχεδ?ν να με βρ?ζει. ?χω απελπιστε? μαζ? του?. Πριν λ?γε? μ?ρε? ?νοιξα παρ?πονο κοντ? σα?. Ε?σαστε η τελευτα?α μου ελπ?δα να π?ρω τα λεφτ? μου ! !

Hello, I have created an account at Infinity Casino and I have spoken to them via chat and according to them, the game is allowed for Spanish players residing in Spain. That is what they told me via chat. I have managed to win a sum of €18,000 by depositing €800 from my bank account. I see that here at Casino Guru it says that Spanish players are not accepted, but Infinity Casino says yes. In fact, they serve you in Spanish and let you select Spain as your country when you create your account. Could you help me with this please? Thanks in advance.

All the best

Hola he creado una cuenta en el casino Infinity y he hablado con ellos por el chat y según ellos está permitido el juego para jugadores espa?oles residentes en Espa?a eso me han dicho por el chat he conseguido ganar una suma de 18.000€ ingresando de mi cuenta bancaria 800€ , veo que aquí en casino guru pone wue no se aceptan jugadores espa?oles pero Infinity casino dice que si , de echo te atienden en espa?ol y te dejs seleccionar espa?a como pais cuando creeas tu cuenta me podrias ayudar con esto porfavor ? Gracias de antemano

Un saludo