Jos olisimme heid?n kaltaisiaan, kuten mainitsit, emme todenn?k?isesti yritt?isi auttaa sinua aloittamassasi valituksessa . Tied?n, ett? sen t?ytyy olla vaikeaa ja stressaavaa, kun vastaava tilanne syntyy, mutta jos kasinolla ei ole halua vastata ja ratkaista ongelmaa, emme voi tehd? asialle paljon. Kasino on saanut mustia pisteit? ja sen turvallisuusindeksi? on alennettu, mik? on ymm?rt??kseni joskus riitt?m?t?n, mutta rahoja emme voi tuoda takaisin taikasauvan aallolla.
Joka tapauksessa, lis?isin my?s, ett? kasinon turvallisuusindeksi on 0,9 ja monia punaisia lippuja, joten en oikein ymm?rr?, miksi tulit t?nne pelaamaan. Mielest?ni on hyv? idea tehd? v?h?n tutkimusta ennen talletuksen tekemist? kasinolle.
Mit? tulee viranomaisiin, kasinolla ei ole lisenssi?, joten minulla ei ole aavistustakaan, mille viranomaiselle ne pit?isi ilmoittaa.
Tunnen j?lleen kerran my?t?tuntoa sinua kohtaan, mutta valitettavasti emme ole voineet tehd? enemp??. Olisin iloinen, jos kasino yritt?isi ratkaista heid?n valituksensa ja voisit avata valituksen uudelleen, mutta en tied? tapahtuuko niin l?hitulevaisuudessa.
Siksi suosittelen, ett? olet erityisen varovainen kasinon valinnassa ja yrit? ker?t? mahdollisimman paljon tietoa ennen pelaamista. Toivon sinulle onnea ja toivon, ett? et joudu samanlaiseen tilanteeseen uudelleen.
If we were like them, as you mention, we probably wouldn't be trying to help you with the complaint you started. I know it must be difficult and stressful when a similar situation arises, but if the casino has no will to respond and resolve the problem, there is not much we can do about it. The casino has received black points and its safety index has been reduced, which I understand is sometimes insufficient, but we can't bring the money back with a wave of a magic wand.
Anyway, I would also add that the casino has a safety index of 0.9 and many red flags, so I don't really understand why you came here to play. I think it's a good idea to do a little research before depositing in a casino.
As far as authority is concerned, the casino is not licensed, so what authority we should report them to I have no idea.
Once again, I sympathise with you, but unfortunately we have not been able to do more. I would be happy if the casino would try to resolve their complaints and you could reopen your complaint, but I don't know if that will be the case in the near future.
Therefore, I would recommend that you be extra careful with your choice of casino and try to gather as much information as possible before you play. I wish you the best of luck and I hope you will not get into a similar situation again.
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