I talked to them and they didn't solve my problem

les hable y no me resolvieron el problema

Well, if they've changed the payment methods, unfortunately, there is nothing we can do about it. What if you choose another one????♀?

Out of nowhere, they ask for more documentation and delay your withdrawals with a possible 31-day deadline, whereas they usually take 1 day. Alluding to the term or condition 10.4. Unfair play. Very strange if they already processed all the withdrawals.

De la nada te solicitan mas documentacion y te retrasan los retiros con una posibilidad de 31 dias de plazo, siendo que usualmente demoran 1 dia. Aludiendo al termino o condición 10.4. Juego desleal. Muy extra?o tdo si ya procesaban tdos los retiros.

From another perspective, if this request came out of nowhere, it may also be a sort of additional verification or a direct investigation of all your activities, which usually have similar deadlines.

Sadly, casinos do not prefer to share details when it comes to investigations, so as usual, players are poorly informed yet highly confused. Frankly, if you check rules, there is always a part justifying such a process. I'm sorry you have to go through this. I bet you are not aware of anything unusual you have ever done while playing there, right? So you should be fine. Let's hope they will handle this quicker, and make sure to keep us posted. Just in case.

What?!!! IT is not true!! All casinos under this management have the same verification proces. ID, selfie with ID and payment verification. If docs are ok, withdrawal (by bank card) takes up to 15-20 minutes maximum.

What are you talking about? Did you even play at their casino? the maximum account verification period is 31 days, and I can say this is not the maximum, but the minimum that you will wait for.

Yes. I have been playing on 3 of their casinos:

1) Jet Casino

2) 1 GO Casino

3) Starda Casino

ID, selfie with ID and transaction statement

If the documents are good quality and visible, after making withdrawal You have answer from support about verification.

Jet casino gave me a 10 euro bonus I don't know how they got there I didn't press anyway Well they could only be played on a triple Well managed with the art piece Won almost 70 euros is in the account Well have to wager 90 euros more for a win So ten euros ten times Well have to continue playing a triple The odds have to be over 1.50 Well when everything is wagered Regardless listen now no matter how much I won I only get 20 euros in profit Yes yes I'm neither adding nor telling lies No is that true Can it be so when I heard that I threw away the bonus money and the win of 69 euros You understand them. Have such a button with Yes yes

Jet casino gav mig 10 euro bonus vet inte hur dom kom dit jag tryckte ej i allafall n?ja dom kunde endast spelas p? en trippel n?ja lyckades med konst stycket vann n?stan 70 euro ?r p? kontot n?ja m?ste oms?tta 90 euro till f?r vinst allts? tio euro tio g?nger n?ja m?ste forts?tta spela en trippel oddsen m?ste vara ?ver 1.50 n?ja n?r allt ?r omsatt oavsett lyssna nu hur mycket jag ?n vunnit s? g?r jag endast 20 euro i vinst ja ja jag l?gger vare sig till eller talar osanning nej st?mmer s?nt kan det det s? n?r jag h?rde det sl?ngde jag bonus pengarna och vinsten p? 69 euro ni f?rst?r dom.har en s?n knapp med ja ja

Hi there.

Maybe sharing the actual bonus terms would help here. In any case, are you concerned about something? If I understand correctly, the bonus was given to you without any notice. In my opinion, players may feel confused.

What do you make out of it?

No matter what i could only win 20 euros even if i won 1000 euro for example that was the case Whats that for bonus and tripole all the time about it

I have never ever heard such a thing on no site only to win with bonus money no matter what only 20 bonus have you????

Its not normal why play that its Childs play

I recommended strong not to play on that site

I've heard about it quite a few times. If you got some free bonus then you probably had the maximum cashout and that's why you could withdraw so little. Have you seen any Terms and Conditions for this bonus? Have you tried asking the casino if you understand this correctly?

Its like i said yes i asked never ever heard bonus like this one never ever its always when you watering the bonus you can win as much you can but not this its crazy i had money in i through it because they said its so Yes Yes like i said before its vrazy

Jet casino its there name they were maybe saying the truth about it or not i throw away the money

I closed the account imedtly

Hello,

It quite hard to understend what do You actually mean...

Jet Casino, once a month, usually on the middle, gives no deposit free spins.

Yesterday, I recived such one. 100 spins, value about 0.1 euro dach. Screenshot from email on annex. I won about 20 euros from spins. Turnover 50 times of the amount won from spins. Jeans I had to make 1000 euros turnover. The maximum amount I could won was 10 times I won on freespins. 20euro X 10 = 200 euro. Paid out 175 euros.??

I dont know what you are talking about at all at all mine was in sports betting cant you read

Okay then, it's a little harder to understand what you're saying but maybe it would help if you could see what bonus you had. Do you have a chance to show what requirements you had or what bonus you took?