Hello,

I'm not from Megapari Team, but I'd like to ask you for further details. Can you explain, please? You know I can't read the text shown on the screenshot ??.

Hello dear Sergio05 and Casino Guru team.

Appologies for the delay in response. Our team is actively investigating your case and will provide a solution soon. Thank you for your patience.

Thank you, I wrote here because the megapari support staff are lousy using a translator to understand Spanish

Gracias, escribí por acá porque los de soporte de megapari son pésimos usando traductor para entender espa?ol

Thank you, megapari already answered there, we'll see if they solve that for me

Gracias, ahí ya respondió megapari, veremos si me solucionan eso

We are following the process to resolve your issue. If you have any questions, please feel free to ask us here. Also, please provide information in text form or screenshots with text in English. This will help speed up the process of resolving your issue.

I'm sorry for interrupting - May I suggest Google Lens, perhaps? It helps me a lot occasionally.

Just an idea, of course...

Good afternoon Megapari, I had been using Mercadopago for deposits and withdrawals and the option no longer appears, is it temporary or permanent???? I always get messages of promotions but I could never access any, how can I do???

Thank you

Buenas tardes Megapari, venia utilizando Mercadopago para los depositos y extracciones y ya no me aparece la opcion, es temporal o ya definitivo???? Siempre me llegan mensajes de promociones pero nunca pude acceder a ninguna como puedo hacer???

Gracias

Hello! Thank you for contacting us. We need more information in order to keep you updated. Please tell us your Game ID

By now, I can tell you that payment methods may indeed become unavailable due to both technical difficulties and regional restrictions. I can give you more accurate information if you provide your ID

id 627325501

Hello there! I have studied the information regarding your question and am ready to provide it to you. This payment method was indeed disabled due to a technical issue. I have checked with the billing department as to when this payment method will be included, there is no exact date yet. This payment method will appear in your Withdrawal/Deposit window as soon as it becomes available. In the meantime, we kindly ask you to use another payment method to play.

Regarding your question about promotions - you can always check for the latest promotions at the following link: https://megapari.com/bonus/rules

If you have any questions about the use of bonuses that we send to players by mail, please include this information in your reply, and we will be happy to answer and assist you!

Dear Sergio, hello. I have updated the information regarding your question.

Our security department has conducted a manual review of the players involved in this promotion, and as it turns out, unfortunately, you did not pass the review and this promotion is not available to you.

Please note that this does not mean that your account has been suspended in any way. You will still be able to participate in other bonus promotions and continue to enjoy the full benefits of our platform.

Well then it was all a hoax, because those days I made several deposits and never received the promised cashback, it is clear that there are false promotions. Thank you

Bueno entonces fue todo un enga?o, porque esos días realice varios depósitos y nunca recibí el cashback que prometían, queda claro que hay promociones falsas. Gracias

Been here for a year and i bet a lot, sport and slots/roulette...

The good thing is they have saturday 75% bonus, which is really ok..

But they do things that i can't understand.

1- They add remove/deposit payment options(mostly skrill,neteller)

the best way is to use crypto

They do that all the time, they are there then gone and back.

2 - They got really stupid cashback system where u are good until u reach diamond level then u are doomed. FROM 11% cashback, now 0.02 to 0.05%

This is ridiculous. They say it's all wager not like before just loss that count

But i play before and this is nonsense, i spend 1000 and get 1$ cashback. compare to before where i get 110$ .. So this makes me leave them and never play there again.

Idk why they made that but they can't step back levels.. i asked for it.

All other bookies casinos made normal cashback

3- their support answers after 5-10 min on every reply. So u need 20-30 min each time to chat waiting them to reply. They get job done, and they are always there but still.

Hi, regarding payment methods, have you checked with support why this is the case and some are added once and then removed again after some time ? 

As far as cashback is concerned, it is really quite disadvantageous for players who reach a higher level. Then it's probably best to somehow stay at a lower level to make it worthwhile. I find it quite illogical because it will lose loyal players in my opinion. 

In terms of support, it could definitely be better, but there are casinos where it would take a longer time to get an answer, so I don't think it's that bad. 

Anyway, thank you for your summary of your experience in the casino, because other players will be able to see it and maybe it will help them in deciding whether to play here. According to your opinion, it probably won't be so and you will search for another casino, am I right ? 

Hello there

Thanks for your detailed feedback, we really appreciate it. It helps us get better!

Dear player, let me explain why the cashback percentage decreases in the very last level. (VIP Cashback)

That's right, when you switch from Diamond Cashback to Vip Cashback, the percentage changes from 11% to 0.05 - 0.25%, but there is a note.

Vip cashback is earned on all bets, whether they are won or lost at the casino, or won or lost on the sportsbook.

So our loyal players always get cashback, even when they win ??

Regarding missing payment methods:

It is true that sometimes some payment systems are disabled for deposits and withdrawals. This is due to technical problems; they are usually restored within 2-5 business days.

Well if u want to get better learn how to make players happy, and that's not by decrease cashback by 200x when they finally hit some status..

also people don't care about cashback if they won.. the point of cashback (AND THAT'S WHY IT' S CALLED THAT) is to back some % if u lose. Not if u won.

The nonsense is to give 0.05% cashback. That's ridiculous and preposterous.

The whole point of levels is to be better and u just made it worst possible for loyal players... nice one.

That's how u loose players.

I was loyal and spend a lot there, now never gonna put a dime on you.

I think wording is the problem here, the casino says 0.05-0.25% on all bets (no matter if it's a win or a loss), that's rebate, but it can also be called cashback/rakeback (some casinos do) but rebate is a better way to put it. 0.25% of every single bet placed doesn't sounds bad to me, it sounds like a rebate/rakeback offer to me.

Cashback is more simple: lose a deposit and get cashback, both rakeback and cashback work depending on what kind of player you are, if you tend to wager on really long sessions, then rebate is better, if you play on short sessions and you tend to have a target profit for your balance but tend to lose it all when failing, then cashback is better (this definitely improves your chances in the long run). Still, this offer doesn't sound bad to me, but I suppose it requires tons of wagering to reach that level and I would expect something a bit more generous, with such an offer I would recommend playing exclusively high RTP games, because the offer depends on the bet you make, not house edge % returned back to you (like rakeback). This is the first rebate offer I see from a casino, do every game type truly counts toward it?

Hi, regarding payment methods, have you checked with support why this is the case and some are added once and then removed again after some time ? 

Yes on live chat and they do not have clue. The support maybe on email or some official way maybe, but i guess they just had problems technical wise. I checked now and there are skrill,neteller,perfect money,astropay,jeton,visa,mcard, and crypto. They got good amount of opt atm.. at least for deposit.

They remove the additional fee for crypto now also.

As far as cashback is concerned, it is really quite disadvantageous for players who reach a higher level. Then it's probably best to somehow stay at a lower level to make it worthwhile. I find it quite illogical because it will lose loyal players in my opinion. 

Also yes. REALLY REALLY disadvantageous and f nonsense. i was happy to reach top level because i spend a lot and only play there for a year and more, but when i saw the % of that it was insane.

They literally give 2$ for 1000 spent ..what I'm suppose to do with that? and u are mad when u loose a lot of money, when seeing 2$ cs you get mad even more trust me. I don't know why they put that. I asked them to decrease my stat, it can't be done.

In terms of support, it could definitely be better, but there are casinos where it would take a longer time to get an answer, so I don't think it's that bad. 

It's not. They had good support, im just talking about live chat sometimes.. i guess they msg for many ppl at once or idk.. But when we speak about support, They are even excellent, Even on Whatsapp, Telegram, and Mail.

They even sending WA messages asking if had some questions, concerns, about bonuses betting, deposit withdrawal, or did u like it overall, what would you change..

Anyway, thank you for your summary of your experience in the casino, because other players will be able to see it and maybe it will help them in deciding whether to play here. According to your opinion, it probably won't be so and you will search for another casino, am I right ? 

Well, im really sad that there are some things like cashback nonsense, sms confirmation code sending not working for me, and their live chat they probably hire Indian/Bangladesh people so they had to translate chat to answer you..

they are not bad, and they are 24h available , but just u need to wait a lil bit for response sometimes. but not always

But other than That WHICH they are not Major probs, (except cashback system, which i hope they will change) They are one of the best places for betting, and They have good casino/live area with constantly adding new games/things

They miss some BIG providers like pragmatic/microgaming/netent/novomatic or EGT , But they have all others (more than 50 probably. And a lot live ones.

Withdrawal takes 10min literally every time. No % fee on crypto dep/withd, currency change is available for country where u from, and HAVE great App.

So basically the only prob is cashback system and for me sms code (maybe is provider/country prob).

But rather than that they are very very good.

I hope they will fix that soon.

First time i hear about it, but if that's a case that stupid.

Because as u say 'it requires tons of wagering to reach that level and I would expect something a bit more generous'

It's really unfortunate , because they are one of the best places

I wrote post but got message that they need to approve it .. it was long one

You get 2 bucks returned for 1k wagered, I get 5 bucks for every 10k wagered in rakeback in other casino ?? do you get any other bonuses besides that rebate offer at that loyalty level or not? In case you get other bonuses I think that would compensate how low the cashback is