T?m? ei vaikuta oikealta, ja ymm?rr?n todella turhautumisesi.
Olet tehnyt valituksen t??ll?, ja tiimimme yritt?? selvitt?? syyn t?h?n kaikkeen.
Pyyd?mme sinua saamaan vastaukset Nickille, valitusten ratkaisijalle, mahdollisimman pian, jotta voimme edet? asiassasi.
T?m? on siis ensimm?inen nostopyynt?si kahden vuoden j?lkeen, eik? niin?
Toivon, ett? p??semme t?m?n kaiken ytimeen ja ratkaisemme tilanteen parhaalla mahdollisella tavalla.
This doesn't seem right, and I truly understand your frustration.
You have done well to submit a complaint here, and our team will try to find out what the reason is for all this.
Please get some answers to Nick, your complaint resolver, as soon as possible so we can move forward with your case.
So, this is your first withdrawal request after 2 years ago, right?
I hope that we'll be able to get to the bottom of all this and solve the situation in the best way possible.