Hi, I've read what happened to you in the casino and I've moved your post under the casino you're writing about.

As for the casino blocking you without an explanation, that seems pretty strange to me. The fact that you were able to look at your transaction history and then not a moment later is also quite weird. 

However, in this case, I would recommend that you file a complaint with us, which is free feature. Just click here to open it.

Our team will try to look into your case and see where it goes. Do you think it's worth a try ?  

I also have a problem, my account was deactivated when I wanted to make a withdrawal, but I need the amount very urgently but your support only refers to help in an indefinite period of time.

Auch ich habe ein Problem, mein Konto wurde deaktiviert als ich eine Auszahlung t?tigen wollte, ich brauche aber den Betrag recht dringend aber Ihr Support verweist nur auf Hilfe in unbestimmter Zeit.

Hello, I see you have a problem with a closed account. Did the casino give you a reason for closing it ? Additionally, do you have a verified account with the casino yet ?

Anyway, I see that you replied directly to the casino, so we'll see if a representative can reach you and try to help you. If not, I saw that you opened a complaint with us, which our team will try to help you with. Would it also be possible to update Veronica to take your case further ? 

I hope your issue will be resolved as soon as possible and you will be able to withdraw your money. Good luck ??

I am new to this page. A few days ago I opened a account on Quick Win. I have deposited 1500 Euro. And now I have won 12.000 euro. I will need to wait in order to verify my account. I am not allowed to verify it yet. I am so excited for my winnings!!

I have played alot on sportsbet but also on Roulette and Blackjack in the casino.

This money would mean the world to me. I am so excited. I am waiting for them to contact me. So that I can verify the account. I have all the documents ready.

I have read alot about the page. The casino. And I can only withdraw 500 euro per day. And also 7000 euro per month.

So the winning of 12.000 euro is a big amount. Not so easy to withdraw. But I love the casino so far. The layout is really good and easy and they offer good service and sportsbetting.

Hope I can start verify soon!!

Kind regards

Mo

Hello, I would like to ask if you managed to withdraw funds from the casino? I subsidized the finances from the card, finally won something and now I want to withdraw something. I entered my selection, but since then I've just been waiting. Do you have any experience? Thanks for the reply

Dobry den, rad bych se zeptal jestli se vám z casina poda?ilo provést vyběr financí? Dotoval jsem finance z karty, kone?ně něco vyhrál a te? chci něco vybrat. Zadal jsem vyber, ale od te doby jenom ?ekám. Mate nějaké zkusenosti? Diky za odpově?

Hello, when did you enter your choice and how long are you waiting? We give casinos 14 days to resolve the withdrawal process. Do you also communicate with the casino regarding the selection? Added, do you already have a verified casino account?

Let me know so I know what stage you are at.

Ahoj, kedy si zadal svoj vyber a ko?ko u? ?aká? ? My dávame kasínam 14 dní na to aby vyrie?ili proces vyberu peňazí. Komunikuje? aj s kasínom oh?adne vyberu ? Pridane, má? u? overeny ú?et v kasíne ?

Daj mi vedie? aby som vedel v akom ?tádiu sa nachádza?.

Good evening and again, I personally have no problem as many times as I have won, I have received the money within 2-3 days!!!

Now for the limit withdrawals are 500€ per day and as you level up it increases, I have withdrawn 1360€ in one day!!!

Καλησπ?ρα και π?λι, εγ? προσωπικ? δεν ?χω πρ?βλημα ?σε? φορ?? εχω κερδ?σει τα λεφτ? τα εχω π?ρει μ?σα σε 2-3 μ?ρε?!!!

Τ?ρα για το ?ριο αναλ?ψει? ε?ναι 500€ την ημ?ρα και ?σο ανεβα?νει? level αυξ?νεται, ?χω κ?νει αν?ληψη 1360€ σε μια μ?ρα!!!

2-3 days ago

2-3 μ?ρε? κ?νει

Hey, I'm really delighted that you had no trouble in the casino and your withdrawals are always on time, or at least in a couple of days. 

Anyway, when you say that the withdrawal limit depends on a certain level, what level are you if you could withdraw 1360€ in one day ? ??

Hi, has anyone managed to withdraw money? I have the worst experience with previous casinos and it has been already 2 or 3 days with the withdrawal still pending. I am really anxious, I dont want to lose my money.

They just keep replying with copy-paste answers, I just want to get my money (it's just 300 euros) and close the account forever

btw i'm really curious, how did their score went from 3/10 to 9.5??

Hey there.

In my opinion, it's really handy to know whether your account has already been verified, meaning you are just waiting for the withdrawal, or whether the account is under verification, meaning it needs to be finished first.

To your question now: There was a significant drop between last April and July, when its safety index was the lowest ever - equal to 3/10. Before, the score was 7,3 which is actually much closer to the current value. As far as I can guess, some previously unresolved complaints might be resolved now, and the casino has probably also changed its terms to be more transparent, fair, and easy to understand.

Frankly, I can't say I'm familiar with the details.

Friend lammt850, don't be afraid, the money will come in normally, it takes 2-4 days, and I have made several withdrawals!!!

Overall I am very happy with this casino!!!

Φ?λε lammt850μην φοβ?σαι θα μπουν κανονικ? τα λεφτ? ?τσι κ?νουν 2-4 μ?ρε?, και ?χω κ?νει αρκετ?? αναλ?ψει?!!!

Γενικ? ε?μαι πολ? ευχαριστημ?νο? απ? αυτ? το καζ?νο!!!

I've been waiting my withdrawal since 16 feb. It was canceled more than 5 times. Last time they told me you may put incorrect information, but I'm sure 100% everything correct however it was canceled this morning. I ask them many times about verify my acc but they always say no need.

When I go to withdraw I see this.

I've been sending them chat and emails about the problem for a month now, but they only give ready-made answers.

You never had a problem??

Εγ? ?ταν π?ω να κ?νω αν?ληψη βλ?πω αυτ?.

Εδ? και ?να μ?να του? στ?λνω στο chat και email σχετικ? με το πρ?βλημα αλλ? δ?νουν μ?νο κ?τι ?τοιμε? απαντ?σει?.

Εσ? δεν ε?χε? ποτ? πρ?βλημα ;;

No bro nothing no problem for a few months now that I have been playing when I withdraw within 2 to 4 business days the money goes into the account!!

Now I don't know what's going on with you and the above people!!!

How do you apply for withdrawals?

I always do with BANK TRANSFER, not with Visa!!!

?χι αδερφ? τ?ποτα καν?να πρ?βλημα εδ? και μερικο?? μ?νε? που πα?ζω ?ταν κ?νω αν?ληψη μ?σα σε 2 με 4 εργ?σιμε? μ?ρε? τα λεφτ? μπα?νουν στον λογαριασμ?!!

Τ?ρα με εσ?να και με τα ποιο π?νω ?τομα δε ξ?ρω τι γ?νεται!!!

Με ποιον τρ?πο κ?νει? α?τηση αναλ?ψει??

Εγ? κ?νω π?ντα με BANK TRANSFER οχι με Visa!!!

When someone requests withdrawals you should receive an email like this

Has it come to you?

And when they deposit your money they send you this email

?ταν κανε?? α?τημα αναλ?ψει? πρ?πει να σου ?ρθει email σαν και αυτο

Εσ?να σου ?χει ?ρθει ?

Και ?ταν β?λουν τα λεφτ? σου στε?λουν αυτ? το email

If you don't receive an email, obviously something is not right

Αν δεν σου ?ρθει email λογικ? κατι δεν γ?νεται σωστ?

And you can also earn up to €500 per day!

To be able to withdraw more money you have to level up and this happens while you play

Και επ?ση? μπορε?? να κανε?? ?τοιμα μ?χρι 500€ την ημ?ρα!

Για να μπορ?σει? να κ?νει? αν?ληψη παραπ?νω λεφτ? πρ?πει να ανεβ?σει? level και αυτ? γ?νεται ?σο πα?ζει?

I see that you have also filed a complaint and you are waiting for the casino's response. But you also mentioned that you called the casino and that you have a contact to speak to them directly. 

So you have one withdrawal and you have filled in everything as the casino told you to do ? Let me know if the other withdrawal was cancelled or if everything was fine. If it wasn't, I would definitely contact the casino again. 

I'll be waiting.

Hi, casinos usually require a verification deposit sometime, and the screenshot makes me feel the same way. 

However, I saw that the casino wrote back to your complaint and will let you know when they are investigating what is going on. So I guess we'll have to be patient and find out what's going on. I guess they'll also recommend what you should do in order to withdraw your money successfully.

I will keep my fingers crossed. ????