Yes, but that was probably last year. Since then they have communicated with us quite a bit and that's why they have such a low safety index. So I better not make any promises.

According to what I have seen and how they are solving the latest complaints, I have a feeling that it will probably turn out the same way and the safety index will just go down again. When they don't answer us at all, it's hard to assist the players.

What action can we take if they don't pay. Thanks for your help once again..

Thanks,

Hello, if I may, I believe that attempting a chargeback is the final resort option. I would, however suggest that only after the complaint fails. ??

How do you complain? They just ignore email, palm you off on the chat and if you get too direct or ask too many times you get blocked

I was talking about the complaint feature available at Casino Guru. If this interests you, you fill find very good description right here ??

Or just ask me if you want to know more.

Just so everyone knows, my complaint was closed as the casino never responded so my attempt to get my money was unsuccessful. Please do not use this casino.

Can't we stop this casino from getting people deposits

I'm very sorry, but at least you will help other players to see that the safety index will be even lower so that they won't deposit here. I have seen the history of the casino and therefore that they have not answered quite a few players but even in such cases it is important to make a complaint even if sometimes players know that they will not get any money out of it, at least for this reason, to lower the safety index.??

Can't we stop the casino getting deposits

How would you imagine that would go? I think players can prevent it by not depositing there and getting better information. If the casino doesn't have the players, then I think it will close itself eventually. But as long as there is someone who will deposit and find out nothing about the casino, then it doesn't matter if it's this particular casino or some other one that can do similar things.

I've been waiting for my first withdrawal for seven days, and I don't think it's going to arrive. Plus, they're not answering my emails.

Llevo 7 días esperando mi primer retiro y pienso que no me va a llegar. Además no contestan a mis correos electrónicos.

Hey, I saw the Safety Index of this casino and I would say that you are probably right that you won't get the money. Did you look at the information before you played here? The casino is also not responding to our complaints, so we won't be able to help, which is very unfortunate.

Have you had any contact with the casino or not at all???

There back online. Making false promises. Worrying that taking people money not paying . Is that not fraud

Typical filling there pockets with other peoples money

Sorry mate but your not gonna get your payout. My withdrawel been pending since 20th Feb. Just over 2 months.

7 days ? I've waited 63 days no hope sorry

Yes. But not right or fair that screwing people. Still to this day. Still getting deposits. That is FRAUD

I am not surprised as I see the rating of this casino. I hate to say it but I also think it will turn out the same and therefore not good. I am sorry.??