They're all demonstrably criminals and by raising their rating slightly, casino guru is enabling this.

Is enabling what?

I understand it would seem weird when a casino with unresolved complaints has a good safety index, yet you should keep in mind that this is completely a different case.

Does this sound like an invitation to you?

??What is the matter? We actually invite players to browse recommended casinos instead of joining this one.

The rating has increased! That's what's the matter. Please explain how, given all the evidence and unresolved complaints, that could be possible? Unless your algorithm is flawed.

This casino has a saftey index (rating) of 2.2. I don't really understand what's bothering you here, as it's always a good idea to check the information about a casino before you go somewhere to play. By having unresolved complaints, they get black points and therefore their rating is lowered.

Have you finally received your withdrawal jimjamjim ?

Hi, I think if that was the case he would have updated us. Based on his complaint, which was unresolved, I assume he didn't get his withdrawal, which I'm very sorry about. I'd be happy if I wasn't right. Well, let's see if we hear from him. 

I recently have played with superb.bet , deposit around ￡1500 with time to time and then ended on ￡3084. After my stake limit was reduced so decided to make full withdrawal . On their website it clearly says processing time 24H-48H.. Its more than 2 weeks now and still withdrawal status is pending and on chatting with rude online copy and paste agent, i been told it will take 7-21 business days . After reading reviews , they making players to give up but i will not give up ..Did anyone get paid here .. kindly share.

According to our information, this casino is under maintenance. Thus, I would say it will take quite some time; otherwise, we won't probably know. Could be related to your issue. ??

In case you played casino games, try to submit a free-of-charge complaint: http://www.kpvfaw.com/complaints/create

We will do our best to help you out. Further details are listed here.

Hello.

I've only had the worst experiences. You are held back for weeks with lousy excuses to get a payout. only FRAUD. I hope that such casinos will be closed soon so that they don't cause any more damage. Personally, I have not had a large sum not paid out

but other players probably have it worse. Such fraudulent casinos are destroying the entire industry

But there are also honest and reputable casinos on the internet that then suffer from such fraudulent casinos.

but who puts the fraudulent hand in such casinos???????

Personally, I have become much more cautious again

Superb Casino is a full scam. Be careful

Hallo.

Ich habe auch nur die schlechtesten Erfahrungen machen müssen. Für eine Auszahlung wird man Wochen mit lausigen Ausreden hingehalten. nur BETRUG .Ich hoffe das solche Casinos bald geschlossen werden das Sie nicht noch mehr Schaden anrichten. Ich pers?nlich habe keinen gro?e Summe nicht ausbezahlt bekommen

aber anderen Spielern geht es vermutlich schlechter. solche Betrugs Casinos machen die ganze Branche kaputt

Es gibt aber auch ehrliche und seri?se Casinos im internet die dann aber durch solche Betrugscasinos leiden.

aber wer legt solchen Casinos das betrügerische Handwerk ???????

Ich für meine Person bin wieder viel Vorsichtiger geworden

Superb Casino ist ein voller Betrug. Vorsicht Vorsicht

Hello, what was the situation in the casino when you say you had only bad experiences here ? Is it just the withdrawal that you mention ? Can you please describe a bit more so that other players have a chance to see what you went through ? 

I wanted to have my winnings paid out. I've had at least 20 or more live chats and it's always the same thing. You're fobbed off with excuses and that's been going on for almost a month. I wanted to cancel the payout and play until I lost the money then at least I would have lost it, but I can't even cancel the payout like I can in other reputable casinos. But let's be honest, at no reputable casino does a payout take 1 month. And if you read the comments on the Internet about the Superb Casino then they are similar to my experience. I'm not even interested in the lousy €100 but I hate being cheated to become. I have to say that these are isolated cases, most of the casinos on the Internet are reputable and OK. Maybe you can achieve something that would surprise me positively.

Nice day

Ich wollte einen gewinn von mir auszahlen lasse. habe min.20 oder mehr Livechats geführt und immer das selbe .man wird mit irgendwelchen ausreden abgespeist und das fast schon ein Monat lang. Ich wollte die Auszahlung schon stornieren und so lange spielen bis ich das Geld verspielt habe dann h?tte ich es wenigstens verspielt aber ich kann die Auszahlung nicht mal stornieren wie in anderen seri?sen Casinos. aber seien wir mal ehrlich ,bei keinem seri?sen Casino dauert eine Auszahlung 1 Monat .und wenn man im Internet die Kommentare über das Superb casino liest dann gleichen sie meiner Erfahrung.es geht mir nicht mal um die die lausigen €100 aber ich hasse es betrogen zu werden. Ich muss dazusagen es sind Einzelf?lle, die meisten Casinos im Internet sind Seri?s und OK. Vielleicht erreichen ja Sie etwas würde mich positiv überaschen.

Sch?nenTag

Well, the cavalry is on the way - I'm talking about your complaint.

The most important thing I'd like to mention is the necessity of further updates when we're speaking about the complaint process. Sadly, we won't get much further without additional information, so please take a look at that - you may do so right here and now.

I'd also like to mention that when it comes to the player's winnings protection, I usually deem it much safer when the player just can't cancel the withdrawal. But I admit it may feel different in your situation ??.

Additionally, I would not say this casino should be considered a reputable one. Have you seen this its safety index? Despite that, members of the Complaint Team will do their best to help.

I'm sorry you have this kind of experience.

Thanks.

It's just an attempt on my part to warn and I didn't know who to turn to in such matters. The amount in dispute was not enough for the police and for the Austrian Chamber of Commerce too, although they are very happy to deal with such things. But as I said, the amount in dispute is too low for me. I'm more concerned with the seriousness of other providers of casinos or sports betting

towards those who conduct their business seriously. There are black sheep everywhere, especially on the Internet. and I have only been dealing with the security index about casinos and Guru since this case. I read Superb's advertising on Facebook and just tried it out like many other casinos.

I don't play large sums of money and most of the time you lose the money you put in, but you know that beforehand and that's okay, otherwise it's better not to play at all and if you're lucky enough to win something then it won't be paid out from some flimsy arguments.

And that's what excites me and why I registered with you.

I didn't even know such a site existed before.

Thanks

Danke.

Es ist nur ein Versuch meinerseits zu warnen und ich wusste auch nicht an wen man sich in solchen Sachen wenden kann. für die Polizei war mir der Streitwert zu wenig und für die ?sterreichische Wirtschaftskammer auch obwohl die sich sehr gerne mit solchen Sachen auseinander setzen. aber wie gesagt dafür ist mir der Streitwert zu gering. Es geht mir mehr um Seriosit?t auch den anderen Anbietern von Casinos oder Sportwetten

gegenüber die ihr Gesch?ft seri?s betreiben. Schwarze Schafe gibt es überall vor allem im Internet. und über den Sicherheitsindex über Casinos und Guru befasse ich mich erst seit diesem Fall. Habe die Werbung von Superb auf Facebook gelesen und habe einfach mal ausprobiert wie viele andere Casinos auch.

ich spiele ja auch keine gro?en Summen und meistens verliert man ja auch das eingesetzte Geld ,aber das weis man vorher und ist auch in Ordnung sonst ist besser gar nicht zu spielen und wenn man mal das kleine Glück hat etwas zu Gewinnen dann wird es nicht ausbezahlt aus irgendwelchen fadenscheinigen Argumenten.

Und das ist es was mich aufregt und mich bei Ihnen Angemeldet habe.

Hab vorher nicht mal gewusst das es eine solche Seite gibt.

Danke

I really appreciate your efforts, and I'm grateful you came here and shared this bitter experience.

Also, I feel you are a very responsible player; it is great to know that, and I hope your healthy approach will serve as a good example for the rest of the community.

It is sad to know such casinos display irresistible advertisements on social media, sadly, this is a modern trend and partly a reason why we put our effort into the safety index.

Well, we learn from our mistakes, our role is to help avoid danger. I'm glad to see we share a common goal.

Thank you!

Please !!

And I'm glad that there is a website at all where you can exchange ideas about pleasant and not so pleasant things, and a little bit about the safety of the population playing on the Internet

contributes. There are also good and absolutely reputable casinos on the Internet.

Nice day

Bitte !!

Und ich bin froh das es überhaupt eine Webseite gibt wo man sich über erfreuliche aber auch nicht so erfreuliche Dinge austauschen kann, und so ein wenig zur Sicherheit der im Internet spielenden Bev?lkerung

beitr?gt. Es gibt n?mlich auch gute und absolut seri?se Casinos im Internet.

Sch?nen Tag

Yes I think it's important and certainly appropriate that players can support each other or warn each other in various things about casinos, so I think it's good.

As for the casinos themselves, sure, everything has its advantages and disadvantages, and casinos can be good and bad, just like everything in this world.

However, I noticed that Tomas replied to the complaint, so it would be useful if you could send him the answer to his questions so that he can move on. Would that be possible ?

Have a nice day too.

If you haven't already played and perhaps withdrawn money from superb casino, then don't go there, withdrawals take 7-21 banking days (21), during which time you can't withdraw again, and you can't cancel a withdrawal either, so it's a completely pointless place, but there are plenty of casinos to choose from so you can forget about such places, I myself have now been waiting for the money I withdrew from there for 3 weeks!

Hey, does that mean you still haven't received the money for 3 weeks ? Did the casino tell you why it's taking so long ?

As far as the casino itself is concerned, it has a pretty low safety index, so I would be careful in depositing here in the future. 

Anyway, let me know what stage you are in. I'll be waiting.

Hep, I'm still waiting for my money and their explanation is that the review takes 7-21 business days, so during that time they "investigate" whether I've played games according to the rules, with the right stakes, etc, etc, but now that I've read other people who made withdrawals at the same Casino the players' messages, they have not been able to make withdrawals either, the casino wants us to give up and forget about it and it makes the fact that you can't even cancel that withdrawal and even more strange is that you can't make a new withdrawal until the previous one has been processed, my situation is not very serious, because I only withdrew 100e but there are others who are waiting for their thousands of euros, good luck to them with their withdrawals, I hope you get your money and I know you will never play at Superb casino again, I will update my situation again in a week...