good morning to all

I had an account at the BlackDiamond casino and several of its subsidiaries, I don't know if they are the same group, but if they have the same web design, with the same games and the same offers

7Spins; Casino Moons, Paris Vip, Winnerama, Bondibet, 7reels, Winward, Tangiers

In all of them I asked for the welcome bonus with € 10 + Free Spins, in all of them I won, with withdrawals of € 80, € 100 the maximum withdrawable with the bonus, up to € 520 from casino Moons since these were two bonuses.

The fact is that after withdrawing, my accounts were closed

When I logged in, they informed me that they had ended their relationship with me and wished me luck

Even in friendly casinos like Spartan Slots, who had an account, but had not logged in, they also closed the account

My question is, is this normal, can you do it?

I was not accused of voucher abuse, they did not send me an email with an explanation

If you had a very simple tactic, play the free spins in the SugarPOP slot, and then MonsterPOP, and if it made a good profit to play the rollver with slots like FruitZen, KawaiiKitty

If someone else has happened to you, tell us about your case

Thanks for everything and best regards

Buenos dias a todos

Tenia cuenta en el casino BlackDiamond y varias de sus filiales, no se si son el mismo grupo, pero si tienen el mismo dise?o de web, con los mismos juegos y las mismas ofertas

7Spins; Casino Moons, Paris Vip, Winnerama, Bondibet, 7reels, Winward, Tangiers

En todos ellos pedi el bono de bienvenida con 10€ + Free Spins, en todos gane, con retiros de 80, 100€ el maximo retirable con el bono, hasta 520€ de casino Moons ya que este fueron dos bonos.

El caso es que despues de retirar, mis cuentas fueron cerradas

Cuando me login, me informaban de que habian finalizado su relacion conmigo y me deseaban suerte

Incluso en casinos amigos como Spartan Slots, que tenia cuenta, pero no habia ingresado, tambien cerraron la cuenta

Mi pregunta es, ?es esto normal??Pueden hacerlo?

No fui acusado de abuso de bono, no me mandaron email con una explicacion

Si tenia una tactica, pero bien sencilla, jugar los free spins en la slot SugarPOP, y seguidamente MonsterPOP, y si hacia una buena ganancia jugar el rollver con slots como FruitZen, KawaiiKitty

Si alguien mas le ha pasado esto, que nos cuente su caso

Gracias por todo y un saludo

Maybe they just see that you come to their casinos only for the bonuses, but then you don't play there anymore so they decided to close your account. There are also casinos that state in their terms and conditions that you can take only 1 no deposit bonus in all of the related casinos (you have to choose only 1 casino and take the bonus, you can't do it multiple times).

You say you won - did you get the withdrawal from them?

It happened to me exactly the same.

What's more, my country is blocked from accessing all this group of casinos.

A mi me pasó exactamente lo mismo.

Es más, mi país está bloqueado para acceder a todo este grupo de casinos.

If one accessed a bonus in one of them, the casino should block and not credit bonuses in other casinos of the same group, in case they have that requirement of being able to request only in a casino of the same group.

This is a constant failure of the casinos.

They should not allow access to the bonuses if they have as a rule to receive bonuses in only one casino in the group.

It is a waste of time for players who kill themselves meeting the wagering requirements so that later, when trying to withdraw, they tell you that you cannot because you already accessed a bonus in another casino in the group.

Si uno accedió a un bono en uno de ellos, el casino debería bloquear y no acreditar bonos en otros casinos del mismo grupo, en caso que tengan ese requisito de poder solicitar solo en un casino del mismo grupo.

Esta es una falla constante de los casinos.

No deben permitir acceder a los bonos si es que tienen como regla recibir bonos en un solo casino del grupo.

Es una pérdida de tiempo para los jugadores que se matan cumpliendo los requisitos de apuesta para que luego, al intentar retirar te digan que no puedes porque ya accediste a un bono en otro casino del grupo.

If I got the withdrawal, it was long, in some more than others, but they paid

But the account closure was two, three days after the withdrawal

Fewer Moons casino that followed their own welcome bonus offer (they offer three welcome bonuses)

I do not know to what extent they can accuse me of bond abuse, at least one by one

As you say, if it is a group and you can only take a bonus from a casino, I see it unfair, but nothing to object to this policy

Greetings and thank you

Si obtuve el retiro, fue largo, en unos mas que otros, pero pagaron

Pero el cierre de cuenta fue dos, tres dias despues del retiro

Menos casino Moons que segui su propia oferta de bonos de bienvenida (ofertan tres bonos de bienvenida)

No se hasta que punto me pueden acusar de abuso de bonos, al menos uno a uno

Como bien dices si es un grupo y solo puedes tomar un bono de un casino, lo veo injusto, pero nada que objetar ante esta politica

Un saludo y gracias

But in this case I withdraw my winnings without problems, due to abuse of bonds.

They took away the excess over € 100 (profit limit), as I was withdrawing a closed account, but I could still play in the casinos that had a balance, withdraw and close the account. So until I could no longer enter any casino of the group

Pero en este caso retire mis ganancias sin problemas, por abuso de bonos.

Me quitaron el exceso sobre los 100€ (limite de ganancia), segun iba retirando cuenta cerrada, pero aun podia jugar en los casinos que tenia saldo, retire y cierre de cuenta. Asi hasta que ya no podia entrar en ningun casino del grupo

I think they just decided that you have no value for them as a player (and you would probably cost them some money on bonuses) so they closed your accounts. They have right to do so if they paid you your winnings. I know it may doesn't sound good to you, but they're a private business so they can decide who'll be allowed to play there.

Some casinos do a different thing. They let the accounts open, but they exclude you from all bonuses.

It sounds extremely unfair to close the account of a player who is not profitable for the casino ... I have not played with them, but I certainly no longer have such plans. If this is a policy for them, very unfortunate.

Звучи изключително несправедливо да затворят акаунта на играч, който не е изгоден за казиното...не съм играл при тях , но със сигурност вече нямам такива планове. Ако това е политика за тях, много жалко.