We are not paid by any casino owner for services. ?? Some complaints take longer than others, but hey, you forget to mention that Casino Guru helps for free. That is actually quite rare.

Anyway, I'm happy to see you around, especially with those resolved complaints.

Stay well.

sorry,

have you been told multiple times that it will be paid SOON!!, or that three e-mails sent have been ignored, it also says on their site i would be paid within 21working days, it has been over 45 working days, how lo9ng should i wait for MY money?

@Radka For sure your site help me a lot to take my money one case was 1 month after and the second one 4 months after. The problem is why your page rate these casinos with 8.2 and 10 stars.

All know that these pages do that because they point players will play back their wins. And is not common as i did to open a complaint at your page a lot of players scammed from these casinos and they didn't do something.

Please point at casinozer i had 2 more withdraws that with my fault i lost it back because i didn;t had the patient to wait so much.

For me these casinos must be avoided. For this reason i wrote here.

Obviously, I can't answer your question since I'm not a casino employee, I'm sorry.

What do you expect me to say?

The casino now pays slowly - that is nothing new, frankly. Submit another complaint and we will try you help you out. I do not know any details about your issue, hard to say anything solid, but the casino pays eventually.

Hello,

(Just a kind reminder: please use the "reply" button otherwise the person you wrote to will not be notified. Thank you ??)

I asked myself the same question, then I asked the complaint team, the thing is that the casino has paid out every single player through the complaint so far, and this is something we need to keep going for the good sake of the players.

I think that at this moment, we can adjust the rating based on the results of the complaints (solved, unresolved, against fair gambling, and so on) though we are not considering short time effects. I agree it may sound quite weird to the players.

I'll try to get more insights. There is nothing I intend to hide. ??

I stay here, because I also think about.

From my experience with online casinos, it's always important to make sure you've uploaded all the necessary documents for verification before making any withdrawals.

That is correct. It is probably the most important thing and many problems come from missing verification process.

Ice casino is a scam

To ice casino ειναι απατη

What happened in the end and I'm suffering and I'm thinking of hiring a lawyer

Τι εγινε τελικα και γω παθων σκεφτομαι να βαλω δικηγορο

Nothing has happened my case has been Unresolved?

What really happened?

Τι εγινε τελικα?

They found excuses that I have two accounts

Εμενα βρηκαν δικαιολογια οτι εχω δυο λογαριασμου?

I'm sorry to say that, your complaint against Rogue Casino has not been resolved.

You can always access all your submitted complaints in your account profile or use this direct link:

http://www.kpvfaw.com/rouge-casino-the-player-s-withdrawal-is-delayed-2

Allow me to quote from the complaint:

"Dear tjkeeper1,

Unfortunately, the casino decided not to cooperate with us in resolving any complaints from the player so we cannot continue resolving this complaint and we are forced to close it as ‘unresolved’, which will influence the casino’s rating in a negative way.

I wish I could be of more help. I sincerely hope you will not come across a problem like this again.

The casino can reopen this complaint anytime."

Hey there.

If you are certain you have not broken any rule, I think the complaint is what you should try now.

Read this article about how the process works, and what you should expect, then consider submitting one.

Honza provided you with another reply here:

http://www.kpvfaw.com/forum/casinos/icecasino---general-discussion/15#post-51294

Is like a fking scam,their policy takes forever,if you consider to put money in this online casino,you better reconsider that.

Hey there.

What seems to be the matter? Share, and we might find some clues. Or at least describe your full experience.

Wow. You see in the end I'm not the only one and it's proven that they play games with you. I refuse to let it go. I'll fight for what's rightfully mine. I won money as well April 9th 2023 and Im still waiting I've been playing there for years and they still make up excuses they'll try to make up anything so you could just you know give up and not bother anymore but you know that's the thing I just I don't give up and that's the way it is I won fair and square legit I've been verified from the beginning they pull out some Mambo Jambo and it doesn't make any sense and I don't I don't I don't feed into that I do everything I possibly can to get my money and that's the bottom line if you know you're right and you know you're entitled to that money and you know the rules and regulations and you know the terms and conditions and the ins and outs and if you playing for years like there's no reason why you should be denied of your money I mean I've been playing for years and they're still trying to pull this on me but I don't give up so easily so now you know you see like I see on this page wow like 10 on 10 10 on 10 my but.

Your correct, I have been waiting since the 4th of December 2022, and it every excuse under the sun, I have now handed it over to the police cyber crimes unit, that was about a month ago when they agreed after interview to take my case, like you I am not giving up on this it is MY money and they are trying to steal it.

I won’t give up, not in my nature. Thanks for the encouragement.