Hey, can anyone help me, so I previously had a partial refunds by a casino, all transactions refunded to me were by one merchant that I had personally reached out to, they have now come back and emailed me requesting bank statements for 2 months last year (the specific refunds that I had were transactions made in may, not the months they are requesting) .. has anybody had anything similar or know why they want these?

The refund which was given back was done so by a merchant named criptomy which is on my bank statement for a different month

I didn’t get a full refund from them and the only reason why I got a refund was because I reached out directly to the merchant, they obviously went to the casino to settle for a refund. As the refunds I got was for one merchant.

I’ve many iterations of the infamous E0000480. Anyone give me a hand or know anything

They told me that they couldn't find my transactions in their system, and based on that I spoke to the bank, sent them their response, and now I'm waiting to see what happens.

Mie mi au spus ca nu gasesc tranzactiile mele la ei im sistem,si pe baza asta am vorbit la banca le am trimis raspunsul lor si acum astept sa vad ce se intampla

Just had this back from mystake, pretty sure I’m going to receive the same back for goldenbet in the next few hours.

I got mine back from [email protected]

Webmosac mate. How would you approach this?

Have you a private email? Or hidden email address so that I could contact you to speak privately if possible?

Always fob you off with made up terms and conditions which are not worth a light.

honestly don’t know how they get away with it when they fine well know what there doing

there we go wasn’t long until I got the same rubbish off goldenbet!

Leave me your email address and I'll write to you.

lasa mi adresa ta de email si iti scriu