Tervetuloa Mystakeen
Tukiagentti
Tukiagentti
K?ytt?j?nimi/nimi:
OZKAN O*****
S?hk?posti:
ozkan.o*****@hotmail.com
Aihe
Muut
N?yt? lis??
Tukiagentti 01:46 PM
Tervetuloa MyStakeen!
Hei, t?m? on Adriana. Kuinka voin auttaa sinua t?n??n?
OZKAN OMEROV 13:47
Hei Adriana. Miten voit t?n??n?
Minulla on videovahvistuksestani kysymys
Olen l?hett?nyt 2 uutta videota vahvistuksen torstaina.... Tervehdys,
Asianmukainen tiimi on tarkistanut videosi, mutta koska luottokorttien numerot eiv?t n?y, he pyysiv?t sen l?hett?mist? uudelleen. Varmista, ett? n?emme luottokortin ensimm?iset 6 ja 4 viimeist? numeroa
Parhain terveisin,
Kylie
N?ytin heille kaikki tiedot ja korttien numerot paremmin, jotta he n?kiv?t numerot paremmin.
Tukiagentti 01:51 PM
Jos edellinen video ei ollut sopiva. yst?v?llisesti, yrit? l?hett?? uusi
Varmista, ett? se on hyv?laatuinen ja ett? auton numerot ovat t?ysin n?kyviss?
*n?kyy
OZKAN O****** 01:53 PM
Olen l?hett?nyt 2 uutta videota, joiden numerot no ovat t?ydellisi? ja he n?kev?t ne ilman ongelmia. Mutta vastausta en ole viel? saanut. Kuinka kauan prosessi voi kest???
L?hetin 2 uutta videota torstaina
Tukiagentti 01:56 PM
Tarkkaa aikav?li? en osaa sanoa. Voit ottaa yhteytt? KYC-tiimiimme s?hk?postitse kaikenlaisten p?ivitysten saamiseksi
OZKAN O***** 01:56 PM
Ok
Onko se s?hk?posti, johon l?hetin videoni?
Tukiagentti 01:59 PM
Kyll?, KYC-tiimi on vastuussa t?llaisista ongelmista
OZKAN O***** 14:00
Ok sitten tied?n. Ovatko he t?iss? joka p?iv? vai maanantaista perjantaihin?
Tukiagentti 14:01
Palvelemme 24.7
24/7
OZKAN O***** 14:02
Ok sitten otan heihin yhteytt?. Kiitos ure avusta. Hauskaa p?iv?n jatkoa
Lukea
Toivon, ett? t?m? ratkaistaan lyhyess? ajassa, jotta voin tallettaa kotiutuksen ja panostaa, koska tilini on j??dytetty, voin vain kirjautua sis??n.
Mukavaa p?iv?? terveisin ?zkan o******
Toimitettu
Welcome to Mystake
Support Agent
Support Agent
Username/Name:
OZKAN O*****
E-mail:
ozkan.o*****@hotmail.com
Subject
Other
Show more
Support Agent 01:46 PM
Welcome to MyStake!
Hello, this is Adriana. How may I assist you today?
OZKAN OMEROV 01:47 PM
Hi Adriana. How are u today?
I have a question about my video verificaton
Ive sent 2 new videos verificaton on Thursday....Greetings,
Relevant team has reviewed your video, but since credit card numbers are not visible, they requested to resend it. Please make sure that we can see first 6 and last 4 digits of the credit card
Best Regards,
Kylie
I showen them all the information and the card numbers better so they saw the numbers betters.
Support Agent 01:51 PM
If previous video is wasn't appropriate. kindly, try to send a new one
Make sure it is in good quality and car numbers are fully shwon
*shown
OZKAN O****** 01:53 PM
I have sent 2 new videos that the numbers no is perfekt and them can see them without problems. But I have not got any answer yet. How long can it take the process?
It was in Thursday I send the 2 new videos
Support Agent 01:56 PM
I can't tell you the exact time frame. You can contact our KYC team for any kind of an update by email
OZKAN O***** 01:56 PM
Ok
Is that the email that I sent my videos?
Support Agent 01:59 PM
Yes, KYC team is responsible for such issues
OZKAN O***** 02:00 PM
Ok then I know. Do they work everyday or monday to friday?
Support Agent 02:01 PM
We work 24.7
24/7
OZKAN O***** 02:02 PM
Ok then I contact them. Thanks for ure help. Have a nice day
Read
I hope this will be solved in short time so I can deposit withdrawl and bet because my account is freezed I can only login.
Have a nice day best regards ?zkan o******
Delivered
Casino Gurun yll?pit?j?n muokkaama
Automaattinen k??nn?s: