I have paid out 500 euros to my account which they don't want to pay out every time it says one error or after another error and I don't know if it's a fake page or what it is But it's been over 20 days and they not paid anything they just make all sorts of excuses every time I try to contact them don't know if it's just a fake site or what

Jeg har udbetalt 500 euro til min konto som de ikke gider udbetalt hver gang s? siger det det ene fejl eller efter den anden fejl og jeg ved ikke om det er en falske side eller hvad det er Men det er over 20 dage siden og de er ikke udbetalt noget som helst de kommer bare med alt muligt undskyldninger hver gang jeg pr?ver at kontakte dem ved ikke om det er bare en falsk side eller hvad det er

Dear Toodi,

Thank you very much for submitting your complaint. I'm sorry to hear about your negative experience with Need For Spin Casino.

From the screenshot you provided us with, it seems that your payment got rejected by the Payment system. Have you tried choosing a different payment method to withdraw your winnings?

Have you made any successful withdrawals from this casino in the past?

Could you please confirm that you passed the KYC verification?

I hope we will be able to help you resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards

Veronika

Dear Toodi,

We are extending the timer by 7 days. Please, be aware that in case you fail to respond in the given time frame or don’t require any further assistance, we will reject the complaint.

Unfortunately, the player has not responded to our messages and questions. Consequently, we are unable to investigate further and have no choice but to reject this complaint.

The player can reopen this complaint at any time.