Tein itsest?ni uuden j?senen slotmonster casinolle. Minun piti t?ytt?? matkapuhelinnumero ja s?hk?postiosoite. Kun t?ytin n?m? tiedot, olin kirjautuneena verkkosivustolle ja pystyin tekem??n ensimm?isen talletukseni, mink? tein. Aloitin pelaamisen ja voitin suuremman summan. Kun olin tekem?ss? nostoa, minun piti l?hett?? asiakirjoja, mutta asiakirjat ev?ttiin, enk? tiennyt miksi, koska se oli oikea asiakirja, jonka l?hetin. Otin heti yhteytt? asiakaspalveluun selvitt??kseni mik? vika on ja sain vastauksen vain yritt?ess?ni l?hett?? asiakirjoja uudelleen, mink? teinkin, mutta se ev?ttiin j?lleen. Aloin selata verkkosivuja ja p??dyin profiilisivulleni, jossa huomasin, ett? nimi, sukunimi ja kotiosoite eiv?t ole oikein. Sisareni tiedot ilmestyiv?t, mutta s?hk?postiosoitteeni ja matkapuhelinnumeroni. Otin heti yhteytt? asiakaspalveluun kertoakseni miss? vika on ja selitt?m??n, ett? heid?n nettisivuillaan on t?ytynyt olla jotain vikaa, koska rekister?innin yhteydess? minulta vaadittiin vain s?hk?postiosoite ja matkapuhelinnumero. Asiakaspalvelu pyysi minua toimittamaan uudelleen asiakirjat ja tiliotteet ensimm?isen talletuksen yhteydess? virheen korjaamiseksi, mink? tein. Sen j?lkeen he palasivat minulle, kun se oli korjattu.
Seuraavana p?iv?n? huomaan, ett? en voi en?? kirjautua sis??n kasinolle, koska he ovat j??dytt?neet tilini ja syytt?neet minua petoksesta, mik? ei pid? ollenkaan paikkaansa, koska virhe on heid?n verkkosivustollaan. Olen my?s l?hett?nyt videon, jossa rekister?idyn uudeksi asiakkaaksi kasinosivustolla, jolla oli t?sm?lleen sama virhe ja sama virhe ilmestyi profiilisivulle, mutta he eiv?t halua vastata minulle.
Minulla on todisteita takanani, mutta he p??tt?v?t poistaa sen ja lopettaa vastaamisen minulle.
I made myself a new member at slotmonster casino. The information that I had to fill in was mobile number and email address. When I filled in these details, I was logged in to the website and was able to make my first deposit, which I did. I started playing and won a larger amount. When I was about to make a withdrawal, I had to send in documents but the documents were denied and I didn't know why as it was the right document I submitted. I contacted customer service immediately to know what the error is and only got an answer to try to send the documents again, which I did but was denied again. I started looking around the website and ended up on my profile page where I saw that the name, last name and home address are not correct. It was my sister's information that showed up but my email address and mobile number. I contacted customer service immediately to tell them where the error lies and explain to them that there must have been something wrong with their website because the only thing that was required from me when registering was only email address and mobile number. Customer service asked me to resubmit documents and bank statements on the first deposit in order to correct the error, which I did. After that, they would get back to me when it was fixed.
The next day I notice that I can not log in anymore at the casino as they have suspended my account and accused me of fraud which is not at all true as the error is in their website. I have also sent in a video where I register as a new customer on a casino website that had the exact same error and the same error appeared on the profile page but they do not want to answer me.
I have proof behind me but they choose to brush it off and choose to stop answering me.
Automaattinen k??nn?s:
