Never ever deposit in this Games room is the most real scam of all, they break all possible laws and still take between 20 and 30 days for your withdrawal, but that's not all for withdrawing € 200 we take away € 67 commission

Nunca jamás depositen en este Salón de juegos es la timada más real de todas, incumplen todas las leyes posibles y aún así se demoran entre 20 y 30 días en que llegue tu retiro del dinero, pero eso no es todo por retirar 200€ te quitamos 67€ de comisiones

Dear Juan,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. I have checked terms and conditions, and this is what I found:

Could you please advise which payment method you have opted? Since the minimum withdrawal amount seems to be €500, could you confirm that your withdrawal was €200? Have you accumulated your winnings with or without an active bonus? Did you receive any explanation from the casino regarding the withdrawal fee? I understand that it might seem like a lot of questions, but all the requested information is essential if we wish to proceed with this case. Thank you very much in advance for your reply.

Best regards,

Petronela

Dear Juan,

We are extending the timer by 7 days. Please, be aware that in case you fail to provide the required information in the given time frame, we will reject your complaint.

Unfortunately, we’re rejecting this case because the player hasn’t responded to our messages and questions. Therefore, we’re not able to proceed with a further investigation or suggest possible solutions.

The player can reopen this complaint anytime.