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BassBet Casino - general discussion (page 4)

4 months ago by Robinpett
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7,766 views 95 replies |
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2 months ago

Someone said that they pay in 3 working days?

I dont think so ???? 12 days and still...

I used to play in this casino, but when (if) they give me the money ill never visit this site again.

nekfinikopoulos
2 months ago

In this case, it was really wise of you to file a complaint here.

Be sure that our team will soon review it and get back to you to inform you what should be done next.

Is your account already fully verified there?

Romi
2 months ago

Thanks for your reply Romi.

im waiting the 14days limit right now.


Yes its fully verified, and if something is missing, no one told me about it...im contacting customer support every day for an update, no one said anything about verification


Edited
nekfinikopoulos
2 months ago

And is this your first withdrawal from this casino?

Our team will soon start to work on your complaint and inform you about what will be done next. Hopefully, together we will get to its resolution soon.

I will keep my fingers crossed for sure. ??

Romi
2 months ago

No its not my 1st withdrawal, ive done 5-6 withdrawals in 12 months, and the last one was completed 3 days after requesting this withdrawal.

nekfinikopoulos
2 months ago

So, it is the first time they have this delay, okay.

Hopefully soon we'll find out what is causing it then.

nekfinikopoulos
2 months ago

Hey, have you gotten your money yet? You cashed out on the same day as me. I still don't have anything...

Automatic translation:
Romi
2 months ago

Hey Romi, so far everyone has received their money except me. Would you be able to help me? You said the casino is responding to your forum, but unfortunately, nothing's happening for me.

Automatic translation:
Julia95
2 months ago

No, not yet ??

nekfinikopoulos
2 months ago

Oh man, has anything changed on your payout screen or does it still say "verify account details"?

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Julia95
2 months ago

In my case, says "under review , checking your withdrawal request"

nekfinikopoulos
2 months ago

It's the same for me. Nothing's happening. Everyone in this chat has received their money. Except me. ??

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Julia95
2 months ago

Im sure CasinoGuru will help us receive our money, dont panic. Just patience, i hope to receive our money as fast as possible ??

nekfinikopoulos
2 months ago

I hope you're right...

but the casino has not yet responded to the opened case ??

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Julia95
2 months ago

It will respond, trust me, btw i just received my money...maybe its your turn

2 months ago

Hey Romi, so far everyone has received their money except me. Would you be able to help me? You said the casino is responding to your forum, but unfortunately, nothing's happening for me.

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2 months ago

Hello, In my opinion, the casino representatives respond to complaints, not forums; thus, to help you, kindly stick with your recently submitted complaint. I hope your payment will make it through!

It appears like they aim to lose all players. I see no other effect of such stupid delays. ??

Radka
2 months ago

Yes, I think so too... Yes, by forums, I meant my complaint here at Casino Guru...

everyone has received their payout now, but I haven't received anything??

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Julia95
2 months ago

I'm sorry to hear that, but you wrote to a different casino thread, actually.

It is not the same in this casino, I believe, so it is better to stick to the official thread of the Malina casino.

Hopefully soon we'll see some movement there. ??

Romi
2 months ago

This is about Malinacasino, right? So I'm in the right thread, right?

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Julia95
2 months ago

Unfortunately, this is about BassBet.

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