I've been waiting for my payout for over two weeks now, and nothing's happened. I'm kept waiting every day. Does anyone have experience with this?

Ich warte jetzt seid mehr als 2 Wochen auf meine auszahlungen und es passiert nichts. Jeden Tag wird man hingehalten. Hat jemand damit Erfahrungen ?

I'm sorry to tell you, I spent 40 days waiting for a withdrawal, it finally arrived, but now I've been waiting for another week. This site is not serious, stay away from here.

Yo siento decirte yo me tire 40 días esperando un retiro al final llegó , pero ahora llevo otra semana esperando otro más , este sitio no es serio alejaros de aquí

The same thing happens to me on BetAlice... does it also work under novaforge ltd?

Bei mir auf BetAlice das selbe … l?uft das auch unter novaforge ltd ?

I'm also German, collective complaint shouldn't anything change?

Bin auch Deutscher, sammelbeschwerde sollte sich nichts ?ndern ?

For me it's about fucking 30,000€

Bei mir geht’s um fucking 30.000€

Please don't mix the casinos, though. This thread is for RoboCat only.

Feel free to write the casino thread about the issue you experience, please. We will gladly assist you there.

Good morning, they still haven't put the money in. Today I contacted them and they told me to make sure I'm insured and how I'll get it and how they'll put me on a priority list. It's 650 euros, I'll wait until Tuesday and if I don't see any action, I'll talk to you about filing a complaint.

Καλημ?ρα ακ?μα δεν ?χουν β?λει τα χρ?ματα σ?μερα ?ρθα σε επικοινων?α μαζ? του? και μου ε?παν να ε?μαι σ?γουρο? ?τι ε?μαι ασφαλισμ?νο? και πω? θα τα π?ρω και π ? θα με βαλουν σε ζητημα προτεραι?τητα?. Ε?ναι 650 ευρ? θα περιμ?νω μ?χρι την Τρ?τη και αν δεν δω κ?νηση θα σα? μιλ?σω για καταγγελ?α

Okay then. We'll be here.

Thank you very much

Ευχαριστ? πολυ

Hi Jesus, Forza Atleti, did you manage to get everything out?

Hla Jesus, Forza Atleti, has conseguido sacar todo?

Hello, I have been withdrawing money but it takes a long time to withdraw everything. I still have 8000 euros left.

Buenas si he ido sacando pero se tarda mucho en sacar todo todavía me quedan 8000 euros

Thanks for responding. I'm stuck with another casino from the same company. I've been in trouble for 16 days now with three withdrawals and I still have 13,000 more left.

Gracias por responder, yo estoy con otro casino de la misma empresa liado llevo ya 16 días con tres retiros y aún me quedan 13.000 más ufff

Well, I'm going to give you some advice. I got to 20 thousand, but in the end you spend it. If you don't get it out, someone should get your password and make the withdrawals like I do, because otherwise there are so many days in the end you play. I sent a lawyer to them by fax, but they didn't even answer.

Pues yo te voy a dar un consejo yo llegué a 20 mil pero al final lo gastas como no lo saques que coja alguien tu contrase?a y te vaya haciendo los retiros como hago yo porque sino hay tantos días al final juegas , yo una abogada mía les mando un burofax pero ni contestan

That's what I've done. My partner has the password, so I don't have to play a cent, and that's how it will be until I gradually withdraw everything.

Eso he hecho. Mi pareja tiene la contrase?a y así no juego un céntimo, y así será hasta que vaya retirando todo poco a poco.

I've been waiting for a payout for 14 days, and support isn't helping.

Warte seit 14 Tagen auf eine Auszahlung, Support hilft nicht weiter..

Hi, you have the same problem as most of the players here.

In this case I would probably open a complaint that is advice from me.

If you are down, just click on this link. ??

However, did the casino tell you also why is this the case? They should be able to give you a reason why is that. But if I look at posts from other players, I'm not very surprised.

I would stick to complaint, which I hope will help you in resolving this matter.

I've been waiting for my payment for over a month now. I'm just being kept waiting.

ich warte jetzt auch schon über einen monat auf meine auszahlung. Ich werde nur hingehalten.

Oh, you have been very patient! Could you please let me know if the casino provided a reasonable explanation for the delay? In my opinion, that's an immersive timeframe.

Would you be interested in our help? It is nothing you should be worried about; we try to help players in similar situations by allowing them to complain. Our mediators reach out to the casino, asking for action or an explanation—well, technically, for resolution. It is completely free, so the only investment is time and effort.

Do you care to try? Follow this link ??

I'll be around if you need something.

Hello, I won in the free spins and the amount was deleted. The chat can't help me; the emails I sent to support are being ignored.

Enclosed is my free spins winnings

I expect a quick response here.

This is fraud!!

Guten Tag, ich habe in den Freispielen gewonnen und der Betrag wurde wieder gel?scht. Der Chat kann mir nicht weiterhelfen, meine Emails werden ignoriert die ich den den Support gesendet habe.

Anbei mein Freispielgewinn

ich erwarte hier eine schnelle Rückmeldung.

Das ist Betrug !!

Hmm, I would have expected some kind of response from the casino to look into what could have happened but I see that nothing like that has happened. It's certainly not pleasant for the players and I would also like to know why your winnings disappeared. 

But our team will look into it and hopefully we can help you somehow. 

If you get an answer from the casino or have something new, please let us know.