Hello! I watched that, but I could not detect the issue, because it's not specifically my job, I bet. As I said, I forwarded it to the tech team. Does it mean no one has contacted you, regarding details?
So, the original problem still persists, I reckon. Let me check it again with the guys.
Update: You'll get further instructions, video included, I suppose, via email directly from them. That should be the solution.
Still, if it does not work, please follow any other instructions you'll get from them??.
Thank you for your patience, I imagine it's quite a pain.
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