Hello!

With the reason that I did not receive the products or services, I started the appeal but the bank did not care as long as I authorized the transactions. That is exactly my question (hypothetically speaking), if I bought a product or service from merchant x, the transaction was authorized through 3D security with biometric data, the delivery deadline passed and I did not receive my product, I as a buyer contacted merchant x but he did not answer me, I take over the contact with the bank to provide conclusive evidence. Their response is a refusal with the reason that I authenticated and the transaction is secure, regardless of whether they deliver the products to me in advance? Considering that the merchant has a refund policy on the site in which it says that contact with support must be taken over by email to support@….

My bank told me exactly that and I wanted to know. Thanks in advance.

Same

need some help

@Paul did you ever have one called crypto plaza? I have it in my Chase account but crypto is auto blocked so I assume digital goods again

Hi Jim,

I never had that one mate..

No worries - it was via 30 bet. Chase takes a while but they will get them raised ultimately when going goods not received the onus is then on the merchant to provide evidence and most times they just don’t respond.

Hi! I have a few questions regarding Smpaypf. Is there any way I could contact you privately?

We’re mainly interested in understanding which casinos they process payments for, and we'd also appreciate it if you could share screenshots of any related transactions.

Polina, the author of this post.

[email protected]

Hello Polino,

I would have a lot of information for you.

I have 3 payments totalling $894.45 to these clowns

Rodeo Cay Enterprises

https://www.rodeocayenterprises.com/

based in Lagos ??

what a complete farce all this is. How can any bank/FI not look at that and say it’s not a scam

What I have noticed on this relapse and doing them again is the companies seemed better disguised so difficult to track down. My first go the company name was pretty much searchable online.

I followed up on your last post its under review??yes they are getting sneakier as they will learn from past experiences on how to make it unrecoverable I am surprised FCA regulated payment platforms are involved in it with the Crypto payments

Hello,

Regarding lux-books.com, did they come back with anything or did they just let the 90 days go with no response and u won the chargeback?

my 90 days are up next week and have not heard anything from my bank yet.

Anyone got any updates for GAIW-DEPOSIT, London?

I never found any contact details for them. I have requested it to be refunded via a charge back, but not heard from my bank yet

Hi, did they reply to you or refund you from online dg?

Anyone have any information regarding TRNDBM, Cardiff?

what did you say to Elegro?

what was showing on the bank to know it was Elegro?

Hi Paul

raised a complaint to capital one after they did what?

I’m currently trying to put together a case with them but have no clue where to start

On Chase it shows as personal care items, so I have said it was a voucher code to be able to redeem elsewhere. Made up an email address

to to get Chase to start the chargeback

This is it, I did wonder if they think without being contacted then chargebacks will fail? I have had to make up email addresses and hopefully no of them challenge. I have always said on my previous account if you get banks to do the chargeback then you should win but others struggle to get banks to actually do them

Hello everyone,

I have been a silent reader of this discussion until now, and I would like to thank you directly for your contributions.

But now I need help, too. Like many here, I've been scammed by Curacao casinos.

Of course, I have already tried to submit chargebacks, specifically with Revolut, but they have all been rejected without exception, even with proof of contact with the merchant, etc.

This doesn't seem normal to me. It seems as if Revolut doesn't give a damn about such disputes. Can anyone help me?

Cheers