just take it easy, I know your pain

it's hard

I know ive done well to even be at this stage to be honest should be bankrupt by now this has saved me ! will see how it goes with the ￡1500 and the FOS case against Revolut im deffo not going in for a fourth bite on this shit

I have to go Bankrupt, got no choice. But I want this money back first thats for sure.

They are not getting away with it. ??

Im sure you will recover a good few quid most on here do ! its a long road but worth it ive not got a business just an average job so god knows how I came through it

those sites should be BANNED for people in the UK and wherever else they have no jurisdiction over them.

Simple as! it's not acceptable at a all.

It does look like the Gov are going to step in and stop it, however these twunts find a way around it.

Always remember Paul, what matters most. Family and friends.

Hi has anyone had success at pre arb. I’m 10 days away from it ending and the merchant hasn’t responded since providing fake evidence in the beginning stages. They responded on the last day in the first stage and wonder if they will do this again - or they become stuck at pre arb as lied and said I bought crypto in the first stage with weak invoices

Sorry for the delay, tried to get Onlined*DG to refund everything but they only refunded 1/3 of my transactions and have now not responded for a while regarding the rest. So I will go and try to chargeback the rest.

I am guessing they wont refund anyone anymore but worth a try, but you can use their info below to send emails about not receiving goods and getting no response.

This is the company registered in the UK:

ONLINE DIGGER LTD

Company number 15756903

They are operating this webpage: https://diamonddiggers.eu/

Mizu, thank you very much. I will try and let you know

I tried to send them an email.

this explains my bank statements

ONLINE DGDMND

at this point I'm thinking that ONLINE DG BB is also managed by them, maybe they have some other parallel site, anyway, let's see if they answer me

I have these also. Haven’t got details but chase said they sell personal care items

Me I won all the skinsmagnate fake invoices challenged it and got it all back

I used the chat function about my chargebacks told them ive relapsed and they said to call chargebacks team im fed up waiting on these merchant clowns giving me a refund by chasing them up

Hi,

I've been compiling a big case against Santeda with my bank. The information you have provided here could really help strengthen my case in proving they are a scam company. If you have proof you won money and they refused to pay out that is of great interest. I might be able to help you also on your own case. Can you email me at [email protected] and we can exchange our stories?

Thank you. Did they just not bother responding. I guess once they’ve made the fake invoices - they then have nothing to back it up with? Mine are with two different merchants but they all use the same tactics I’m sure

Hello! If the bank asks me if I have supporting documents to prove that I did not purchase goods or services from merchant x, what do I tell them?

edit: the bank told me that regardless of whether I received the products or not, the transactions were authenticated through 3D security, is what I'm saying normal?

what was the email address you used for Lloyds? I sent one on the 5th May to [email protected]

Of course it's normal because you authorized the payments... you just have to contest that the goods or services did not arrive

Sorry to be a pain in the arse guys. Has anyone found and tried a cashback for either DATA (i mean wtf are you supposed to do with that lol) or LYV.

They never replied but the whole process took a while a few months to get sorted.

Hello!

With the reason that I did not receive the products or services, I started the appeal but the bank did not care as long as I authorized the transactions. That is exactly my question (hypothetically speaking), if I bought a product or service from merchant x, the transaction was authorized through 3D security with biometric data, the delivery deadline passed and I did not receive my product, I as a buyer contacted merchant x but he did not answer me, I take over the contact with the bank to provide conclusive evidence. Their response is a refusal with the reason that I authenticated and the transaction is secure, regardless of whether they deliver the products to me in advance? Considering that the merchant has a refund policy on the site in which it says that contact with support must be taken over by email to support@….

My bank told me exactly that and I wanted to know. Thanks in advance.