You won't get far that way now. They've seemingly worked out how to tell they're gambling transactions and block chargebacks even if you have 'evidence' to the contrary.

Maybe. I think a lot of it is down to luck and who you have dealing with it. As I say, I had a successful one a few days ago using that method.

I got a refund today, you used the email well. ?

Which did you use?

If you can't see the email, change the translation.

Please tell me how

Are the casinos doing something if we are succesfull with the refunds?

I mean there are sitting in Curacao, what should they do?

Highly unlikely as they would have to admit to illegal practices so they take the small loss from what is a very small percentage of people, most don’t pursue the chargebacks or think they are playing at legit sites and keep on playing.

Hi, I cant tell you how much relief it has been finding this thread. I have 148 transactions with ‘DSOLPAY’ and have now requested a refund via [email protected] for goods not received. Can I please ask did everyone send screenshots etc first on initial email? Or after there reply am just a bit confused how they know who you are and how there able to refund you and what information I will have to give out. Thank you!

I didn’t have many so sent a screenshot of the debit from my account. I’d suspect they get the information from billing address tho. They refunded with no issues

Natwest has rejected my complaint, where they just rejected my chargeback (although technically they only mentioned one of them in their rejection emails).

Back then they said my chargebacks were fradudelent or indicating it, and I just stopped as I was too scared to do anything about it.

They have in my complaint addressed that the merchants disguised their code if they didnt use 7995, but they wouldnt be able to detect that.

And that I should have submitted further proof of contacting the retailers first, but they never asked me to do this when I contacted them. And they are now saying as it's been over a year, I can't do anything.

I would like to respond to them, before I go to FOS. The merchants have obviously breached the mastercard code, shouldn't have Natwest done more and asked me for more information? Any suggestions here?

does anyone have information about these payment providers:

BSTF LONDON

BUNSON SOFTWARE LTD IKORODU

CONIA EDGE HOME LTD ABUJA

ZHENJI DIGITAL SERVICE IKEENNE REMO

Just a quick one guys, Nikotpf* was [email protected]? Thanks

Hello, they responded by asking me for the dates of the charges and the amounts. They also asked me to provide the first six digits of my card and the last four. Within two hours, they refunded my payments to my bank.

I'm now trying to find out if Swipez is linked to any other merchants besides Dsolpay. If anyone has that information, I'd really appreciate it.

Hi, thank you for the reply! how long did they take to respond?

I wrote on Tuesday the 24th, and they replied yesterday, Thursday, asking for the information I mentioned. I replied, and within two or three hours, they had already refunded the charges to my bank.

I have 148 transactions so praying this works for me but am thinking there is just too many ???? never will I go onto a gambling site ever again! Thanks so much for your reply again.

If all goes well, I don't think you should have any problems! My advice would be, if you get any complaints, to issue refunds in blocks of 15-20 transactions. Once you've completed a block, request the next one until you've completed all of them. I wish you luck, my friend.