Justbit is a scam casino, do not play here. My account was randomly closed and I have been accused of , breaking their fraud policy with no actual proof of course of me doing so. DO NOT PLAY HERE THEY WILL KEEP YOUR MONEY IF YOU WIN. Their was no issues withdrawing at first a small amount but then suddenly my account gets blocked and they have kept my balance, BEWARE

I will remove this once I am payed my pending withdraw and account balance roughly 600$ cad total.

Dear owedmoney7,  

Thank you very much for submitting your complaint. I’m sorry to hear about your problem with Justbit Casino. Please allow me to ask you a few questions, so I can understand the whole situation completely:  

• Could you please advise which games you focused on - slots, live casino, sports betting, etc.?  
• Did you pass the verification before you lost access to the account?  
• Did you accumulate your winnings with or without an active bonus?  
• What specific reasons were given for your account closure?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.  

Best regards,

Natalia

Hi Natalia,

Could you please advise which games you focused on - slots, live casino, sports betting, etc.?  - I was betting on Sports only.

Did you pass the verification before you lost access to the account?  - No, I was never asked too.

Did you accumulate your winnings with or without an active bonus?  -I never took any bonus.

What specific reasons were given for your account closure? I will attach the entire email:

Hello!

I’m writing you regarding your account closure. Alas, we have to suspend our cooperation with you due to a violation of our Terms of use and following rules:

Justbit has a strict anti-fraud policy. If SkyGrow Group Limitada has reasonable grounds to believe that the User has participated in or has been connected with any form of fraudulent activity (on the basis of anti-fraud, anti-cheating, and collusion detection practices used by SkyGrow Group Limitada as well as its gaming partners and other suppliers which are commonly used in the gambling and gaming industry) including, but not limited to:

participating in any type of collusion with other Users;

development of strategies aimed at obtaining unfair winnings;

fraudulent actions against SkyGrow Group Limitada or its (partners or) payment providers;

using unfair external factors or influences (commonly known as cheating);

In case of reveal one or several such actions on the part of the User or other similar actions, Justbit reserves the right to cancel the user account and suspend all payouts to the User. This decision is at sole discretion of Justbit and the User will not be notified or informed of the reasons of such actions. Justbit also reserves the right to inform the regulatory bodies of the User’s jurisdiction of such fraudulent actions performed by the User.

This is what they said to me^, which is just made up nonsense, they fail to talk to me further and provide and information or proof which is sad to me, on this instance I was logged out almost instantly after asking the live chat how long withdraws take normally, then upon trying to log back in it did not allow me too, then I asked chat and was told to contact support where I received the email above. Hopefully we can work together to sold this. -R Its also worth noting that I had withdrawn before here with no issue and then suddenly once I won more money I "broke terms of service lol".

Thank you for your reply, owedmoney7. As you might know, our forum www.kpvfaw.com, deals with complaints regarding online casinos only. I understand it must be difficult for you, but unfortunately, we don’t have enough insight to take on this kind of issue related to sports betting.

Please check your inbox as I have shared the list of alternative resources that might help you with your case.

After gathering all the necessary information, we are forced to close this complaint. Sorry, we were not able to help you with this one, but please, do not hesitate to contact us in the future if you run into any issues with this or any other casino, and we will try our best to help.

Regards,

Natalia