The player from India claims that the casino initially stated a minimum withdrawal of 200 MVR but later changed it to 4000 MVR after he won, resulting in the rejection of his withdrawal.
MolCasino - Player’s withdrawal has been confiscated.
Amount: 400 RM
MolCasino
Safety Index:Above averageSafety Index
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7.8
MolCasino has a Safety Index of 7.8, which makes it a casino with an above-average level of safety. Explore this casino’s Safety Index
Opened
Current status
Waiting for player to reply
6d 17h 4m 49s
Case summary
6 hours ago
Public
Public
yesterday
Froud casino , first say minimum withdrawal 200 mvr , after my win he say minimum withdrawal 4000mvr and reject my withdrawal
I think this is big scam user
Public
Complaint Specialist
Public
6 hours ago
Dear Vicky67ka,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with MolCasino.
Please allow me to ask you a few questions so I can better understand the situation.
- Is your account accessible to you? Can you log in?
- Have you passed account verification in the casino?
- Have you accumulated your winnings with the help of a bonus?
- Could you please share with me your communication with the casino regarding the cashout to support your complaint? Send emails or chat transcripts to my email at [email protected], or post screenshots here
I hope we will be able to help you resolve this issue as soon as possible. Thank you very much in advance for your reply.
Best regards,
Tomas
Vicky67ka has 6d 17h 4m 49s to reply
