Have someone else problem with verification and no information on this casino?

This casino should be approached with extreme caution. The games might be rigged or pirated. All games no matter the provider lag and often show errors but still take your money. Basically no RTP either. Also, no way to keep taas on your actual balance since that lags as well. Awful.

Hey there.

What seems to be wrong with the verification?

Hello

Has anyone played games with the shiny wilds bonus conditions and bonus locked games...?

These are the most misleading and opaque terms and conditions I have ever come across. This is arbitrary deception and borders on fraud

hallo

hat jemand mit den shiny wilds Bonusbedingungen und für bonus gesperrte spiele gemacht...?

das sind die irreführendsten und undurchsichtigsten agb die mir je untergekommen sind. das ist willkürliche T?uschung und grenzt an betrug

Hi, I've moved your post under the casino you're talking about.

Anyway, as far as the bonus conditions are concerned, what have you come across that is misleading ? 

I noticed that you have already filed a complaint about this case, and we are waiting for the casino's response, so I wonder how they will deal with it, even though they haven't responded for 4 days.

Nevertheless, I wish you the best of luck and I hope that everything will be resolved soon. 

I have registered a few months ago with ShinyWilds and my experience was not the best... but logged in again last week and I have to say the improvements are duly noticeable!

Games are fast now and some design changes are also making this casino a nice place to play actually! .... def a thumbs up!

This casino rejected my withdrawal and told that I have played slot which is banned for bonus play. This slot is not even mentioned in their bonus terms. I don't recommend this casino at all.

It would be good if you save their T&C and their restricted game list while a bonus is active in case the list is edited after you played said game.

Restricted games should be blocked automatically when you try to get into them, this is what many casinos do, also immediately blocking your bets if you try to bet above the max bet allowed, while we as users must check everything by ourselves, casinos should still enforce their restrictions automatically, imagine having to memorize which games you can't play or having to check the forbidden games list everytime you want to play any game. You say the game wasn't banned when you checked right? Maybe this casino enforces banned games retroactively, I remember seeing one case like this in other casino

Hi, I checked the Terms and Conditions as well and I didn't find any such game in the restricted. Did the casino explain if there was any mistake ? 

However, I saw that you filed a complaint a while ago and are currently waiting for a response from the casino about what happened. I hope that this misunderstanding will be resolved as soon as possible. If you have any new information please let me know.

They explained then that I should understand that it is restricted game because the name of that slot is almost same. This doesnt make any sense at all.

Oh, that doesn't seem to me to be a reasonable answer from the casino, because if there is a restricted game, it should be listed in full and especially if the casino has two games that are only minimally different, so that the player doesn't get confused. 

As I have already said, you have an open complaint and I am curious to hear from the casino. 

Hello, I wanted to say that the casino is available. I also played there and withdrew €500 ??

Guten tag, ich wollte sagen dass das casino wird aufrufbar ist. Ich habe dort auch gespielt und 500€ ausgezahlt ??

Good news, I'll give it to our data team to edit it. 

You say you had a good experience, and what method did you use to withdraw? ??

I paid out to my credit card bank.

Ich habe auf meine kreditkarten bank ausgezahlt.

Did it last long or not even? Have you played at this casino before? 

So I made the withdrawal in the evening around 6:00 p.m., the withdrawal was then canceled the next day around 3:00 p.m. due to an error, then I made a new withdrawal request, which was then successfully processed the next day, I have to say it takes quite a long time, the market lives from fast withdrawals, there are casinos that pay out in minutes, and that is not just limited to crypto casinos.

Also ich habe die auszahlung am abend gegen 18:00 gestellt, die auszahlung wurde dann am n?chsten tag gegen 15:00 einmal abgebrochen durch ein fehler, dann habe ich eine neue auszahlungsanfrage gestellt, die wurde dann am n?chsten tag erfolgreich bearbeitet, ich muss sagen es dauert ganz sch?n lang, der markt lebt von schnellen auszahlungen, es gibt casinos die zahlen in minuten aus, und das ist nicht nur auf crypto casino beschr?nkt.

Interesting view. What was the error, was it on the casino side or did you enter something wrong? ??

That was a mistake on their side

Das war ein fehler auf deren seite

I see, so do you think you'll stay here anyway?