The tournament is not working, it says to contact support.

Can you help?

O torneio n?o está a funcionar, diz para contactar o suporte.

Podem ajudar?

Hi, of course I'll try to find out more. Could you please give me a screenshot of what exactly is displayed ? I've tried to turn on the tournament and I didn't have any problem. 

Best slots EVER EVER EVER !! The tournaments are AWESOME and everything is TOGGO

Beste slots EVER EVER EVER ! ! Die Turniere sind HAMMA und alles voll TOGGO

Hello, can this tournament winnings be withdrawn or is it for playing?

Hola este la ganancia del torneo se puede retirar o es para jugar

Hello, it is for playing ??

Though since we are not a casino, you can't withdraw anything you win in free mode.

Let's compete for the prizes, you are more than welcome!

too much fun

demaciado muy divertido

That is good to hear! I wonder what else you like about this website. ??

Hello, they already sent me the message that I won the tournament, now what should I do to claim the Amazon gift card?

Hola ya me mandaron el msj de que gana el torneo ahora que debería hacer como reclamo la tarjeta de regalo de Amazon

You need to confirm your email address as it is written in the email. Then you just have to wait for the voucher to arrive. 

Btw, congratulations on placing in the tournament. Do you like them ???

This one, but I already did it and it says it expires in seven days and they don't answer me.

Este pero ya lo hize y ahí sale que en siete días caduca y no me responden

What happens if they don't respond to me and I don't receive the coupon in 7 days when the prize expires because I already sent the email message and they don't send me any coupon?

Q pasa si no me responden y no me llega el cupón en 7 días que caduca el premio xq ya mande el msj del correo y no me mandan ningún cupon

This is

Esta es

Hello,

I have never heard that the prize is supposed to expire. I think you don't need to be concerned about this. Kindly wait for the team to procure another bunch of vouchers, please. They do that a few times per month, as far as I can tell.

That's your position, congratulations even though it looks like you won't reach the winning positions. 

But don't despair, there will be many more tournaments, so you can make it maybe in the next one. 

I saw you played 6 of them already, you haven't managed to win anything yet ? ??

and it tells me to confirm the email but to the one they sent me nope so which one?????

y me dice que confirme el correo pero a ese que me mandaron nop entonces a cual ?????

And it says that I did not respond to that email, so how do I confirm?????

Y sale que no responda a ese correo entonces como confirmo ?????

Hello,

I'm sorry, but I do not understand the issue. Are you, perhaps, saying you have received an email containing a confirmation request to a different email address? This is how I understood your message.

Also, the email you partially screenshotted also says you have 7 days to claim your prize. It does not say you are delayed, I wager.

It would probably be best to forward your message to colleagues who take care of the tournaments.

I'm assuming they will get in touch with you.

I have an update for you - Juraj is going to send the vouchers on Monday. All is well with your prize, you don't need to worry.

What a joy I hope it doesn't expire but well I'll wait until Monday thank you very much

Que dicha espero que no expire pero bueno ahí esperare al lunes muchas gracias

I'm glad I could help. If you ever need anything else, we will be here.

How about you confirm with us once you get the voucher? Just for us to be sure, it worked out as planned. ??