10 m?nader sedan
Om du vill diskutera n?got relaterat till Immerion Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller n?got annat – kan du g?ra det h?r.
Immerion Casino – generell diskussion
Head of Community & Social Media
10 m?nader sedan
Hi ,i have waiting on my first withdrawl 3 days because they say they have tehnical issue,after i post reviews i got the money,in the same day i request another withdrawl 350 and they say to wait again after first day they say they need more time to verify and today 26th 3rd day they have again tehnical issue sytem problem ,i dont understand why they are not fixing this issue is fustrating waiting for your money
Community & Complaints Administrator
10 m?nader sedan
It surely is frustrating to wait for the money. Did they explain what kind of technical issue they experienced, at least? Sometimes it can happen that it is not even up to them to fix it, you know.???♀?
I hope everything will get solved soon and you will get your money. Let us know, please, any updates.
10 m?nader sedan
We are currently experiencing temporary delays in processing payments. We understand the importance of timely transactions and sincerely apologize for any inconvenience this may cause.
Please rest assured that we are working diligently to resolve the issue as quickly as possible. We are confident that this will be resolved soon, and we will ensure that all outstanding payments are made promptly.
Thank you for your understanding and patience during this time.
Then they say this We do not have a technical issue at the moment, just a delay, your request is in the processing queue, so kindly wait, please. Then this The updating of the payment system is still in progress, to my deepest regret. We apologize for the inconvenience and kindly ask you to wait a bit more ??It was a short time where we tested it, but now the tech department informed that some few more days is needed. Sorry for the misundestanding. They say was a missundertand and after I can confirm that your withdrawal request has been taken into the processing queue. Please kindly wait till it will be approved.Your withdrawal is being checked. I am waiting here with youThe updating of the payment system is still in progress, to my deepest regret. We apologize for the inconvenience and kindly ask you to wait a bit more,what shoult i belive ??
Community & Complaints Administrator
10 m?nader sedan
Well, to me, it seems that they really experience some kind of difficulty, and it is very important that they inform the players about it.
Hopefully, soon everything will be over and they will really be able to process with your payment.
Please let us know about any developments.
8 m?nader sedan
Hej
En m?nad senare har jag kommit f?r att ber?tta att jag st?r inf?r samma problem.
Mitt f?rsta uttag tog 3 dagar.
Jag har v?ntat p? mitt andra uttag i 6 dagar och de dagliga urs?kterna ?r alltid desamma: tekniska problem.
Ha t?lamod osv
Detta casino har problem och jag rekommenderar det inte till n?gon.
Jag tror att jag m?ste l?mna in ett klagom?l mot dem
Automatiskt ?versatt:
8 m?nader sedan
Greetings, it's starting to be quite unpleasant if it's been a week. I'd be getting nervous too, but on the other hand I'd be comforted by the fact that you've already said that you got the money in a pretty reasonable time before.
We give casinos 14 days to send money to a player, so I would still try to wait and see if the technical problems persist and how long I should wait. If nothing changes within that time, then we will intervene if you file a complaint.
What do you think, will you stick it out or decide otherwise?
8 m?nader sedan
L?gg m?rke till i kommentarerna ovan att kasinot f?rra m?naden hade samma problem.
Problem med betalningssystemet, jag tror att casinot st?r inf?r andra problem.
Jag vet inte vem som ger licenser till den h?r typen av casino, att ta emot ins?ttningar ?r omedelbart men att betala st?ter de p? problem.
Den h?r typen av casino f?rtj?nade spelare att spela och betala ut f?rst efter n?gra dagar.
Det finns fortfarande m?nga or?ttvisor i onlinekasinon.
Jag m?ste nog l?mna in ett klagom?l
Men jag v?ntar n?gra dagar till
Automatiskt ?versatt:
8 m?nader sedan
I've seen it and I've also said to myself that obviously they might have some problems, but your reasoning is appropriate. I would also try to give the casino some more time and if nothing happens then we will try to help you. But I hope that won't be necessary. ??
8 m?nader sedan
Jag hoppas ocks? att det l?ser sig p? b?sta m?jliga s?tt.
Men detta kasino fungerar p? ett tvivelaktigt s?tt
Automatiskt ?versatt:
8 m?nader sedan
Hej
Jag har nyheter
Kasinot har gjort betalningen.
Det tog en vecka, men det l?nade sig
Men orsaken till f?rseningen ?r fortfarande ett mysterium, eftersom det tekniska problemet inte ?r uppenbart f?r mig
Automatiskt ?versatt:
2
8 m?nader sedan
Hi there! I'm glad to see the payout made it through. Even though I imagine one remains quite confused when the reasons have not been resonably explained. Well, in any case, good for you!
I wonder if you have any advice you would like to give others based on your recent experiences ??
8 m?nader sedan
Hej Radka, hur m?r du?
Jag kontaktade casinosupport f?r att f?rs?ka ta reda p? hur uttag fungerar, men jag fick inte svaret jag ville ha, de sa bara till mig att mitt uttag ig?r gjordes av dem,
Jag vet med andra ord fortfarande inte hur deras betalningssystem fungerar.
F?r mig ?r de ett litet kasino som kanske beror p? andra.
Vad skulle du s?ga till andra spelare?
Immerion komplicerar inte spelarnas liv med kontoverifiering.
Den anv?nder inte ens detta f?r att lura spelare, vilket ?r bra
Men det finns negativa punkter
Betalningen ?r f?rvirrande, du kan inte f?rst? om det tar en vecka eller 3 dagar ???♂?
Chattsupporten p? n?tet tar ibland ett tag att svara, men det som ?r bra ?r att de inte svarar automatiskt.
Du f?r st?d av en riktig agent.
Jag skulle vilja prata om rtp f?r slots p? immerion men det ?r komplicerat eftersom jag inte vet om kasinot sj?lvt har makten att v?lja sin rtp eller inte.
Men i sj?lva verket ?r priserna i slotsen sm?, att f? 100€ i en vinst ?r v?ldigt sv?rt oavsett v?rdet p? insatsen.
Jag vill inte f?rringa kasinot, men jag ?r inte n?jd med priserna.
Cashback-bonusen ?r bra men det finns inga turneringar,
Det ?r upp till var och en ???♂?
Automatiskt ?versatt:
8 m?nader sedan
I think you evaluated it quite objectively because you mentioned both pluses and minuses, I really like that.
It's true that it's up to everyone whether to play in the casino or not. In some cases, it's a pity that you don't know the answers to the questions you had, and so it still gives you a feeling of the unknown.
As far as RTP is concerned, not every provider has this option but some do. Anyway, you can't just change it as the casino feels like and one day it would have a different RTP on slots than the next. It would probably be best to check with them, although I've seen that it's a difficult task.
Regardless, I firmly believe that it will improve in the future and you will have a better experience whether at this or another casino.
If you play here again, you can let me know how you did.
8 m?nader sedan
Hej
Jag har haft 1 uttag p? g?ng sedan i l?rdags och s? vitt jag kan se har casinot ett betalningssystem som beror p? andra.
De skickar betalningsf?rfr?gan direkt, men jag vet inte till vem.
Om de ?r beroende av ett annat stort varum?rkescasino eller n?got.
Jag vet inte hur det fungerar men jag tycker att sm? kasinon ?r som ?terf?rs?ljare. Det ?r vad jag tycker.
S? det ?r en nackdel med att spela p? sm? kasinon.
Jag tror inte att det finns n?gra stora priser p? sm? casinon heller.
De stora priserna jag har vunnit har alltid varit p? stora eller medelstora kasinon och utbetalningen har alltid varit p? mindre ?n en timme.
S? min ?sikt kommer fr?n fakta, inte gissningar.
Jag meddelar dig n?r mitt uttag har gjorts s? att vi kan g?ra en mer konkret analys
Tack f?r din feedback
Automatiskt ?versatt:
8 m?nader sedan
I basically agree with you on most of what you wrote.
Smaller casinos would probably tend to pay you out in smaller amounts and over a longer period of time. Maybe that's what the limits are for. When a player plays in a smaller casino I would check from various sources how they pay out players, how often and how regularly, whether they always pay out or stop after some time. Because with a smaller casino logically comes the fact that there are fewer players and therefore less money.
As for the withdrawal, I will wait to see what you come up with and I firmly believe that it will be fine.
If not, you know you can contact us.
8 m?nader sedan
Tack f?r ditt svar.
Jag ?terkommer s? fort jag har n?gra nyheter
Automatiskt ?versatt:
8 m?nader sedan
Of course, I will wait, I believe, for positive news. ??
8 m?nader sedan
Jag vill verkligen veta hur sm? casinon fungerar, inte f?r att jag vill ?ppna ett casino ????
Men jag ?r nyfiken och gillar att veta hur det fungerar
Automatiskt ?versatt:
8 m?nader sedan
I understand, it probably varies from casino to casino and especially from time to time they operate on the market. It also probably depends on whether they focus on one country or several. I would say that smaller casinos usually have it so that they focus on one or few countries.
I have already said something about this and there is not that much to add to it, but I also looked in our guides to see if I could find something and basically I found similar things. if a player wins a larger amount, it can disrupt the cashflow and therefore the casino can have some problems. That's what limits are for, to protect it somehow. It would also probably be important to say what is a bigger amount for the casino.
Also, if casinos use third party providers, withdrawals can sometimes be affected by technical difficulties and the like, which the casino doesn't have much in its hands. Therefore, it is not always the casino that is to blame. In such cases, the choice of payment method and various other things are also decisive.
However, I would say that smaller casinos have more disadvantages than advantages, because if they don't have a lot of players and therefore don't have as much money, there could be a problem with a bigger win as I mentioned above.
So when you play in a casino like this, you probably need to take everything into consideration and not expect any big things. Then obviously the casino will not disappoint that much. ?? ??
