Rakkaat trakat,
Paljon kiitoksia valituksen l?hett?misest?. Olen pahoillani kuulla ongelmastasi, joka liittyy varojen nostoon Blackjack City Casinolta.
Voisitteko antaa meille lis?tietoja, jotta voimme paremmin ymm?rt?? tilanteen ja tutkia asiaa? T?ss? on joitain kysymyksi?, jotka voivat auttaa meit?:
- Ymm?rsink? oikein, ett? teit vain yhden talletuksen t?lle tietylle kasinolle?
- Onko sinulla ollut Paysafe-tilill?si ongelmia, jotka olisivat voineet johtaa kasinon p??t?kseen?
- Onko olemassa muita maksutapoja, jotka ovat saattaneet aiheuttaa t?m?n ongelman?
Lis?ksi, jos sinulla on ongelmia toisella kasinolla, l?het? erillinen valitus, koska emme voi ottaa yhteytt? kahteen eri kasinoon yhden valitusketjun kautta.
Toivon, ett? voimme auttaa sinua ratkaisemaan t?m?n ongelman mahdollisimman pian. Kiitos jo etuk?teen vastauksestasi.
Yst?v?llisin terveisin,
Kristina
Dear trakas,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem regarding the withdrawal of your funds from Blackjack City Casino.
To help us better understand the situation and investigate this matter, could you please provide us with more details? Here are some questions that may assist us:
- Do I understand correctly that you made only one deposit in this specific casino?
- Did you experience any issues with your Paysafe account that could have led to the casino's decision?
- Are there any other payment methods that might have caused this issue?
Additionally, if you experience issues in another casino, please submit a separate complaint as we are unable to contact two different casinos via one complaint thread.
I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards,
Kristina
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