K?ra trakas,
Tack s? mycket f?r att du skickade ditt klagom?l. Jag ?r ledsen att h?ra om ditt problem ang?ende uttag av dina pengar fr?n Blackjack City Casino.
F?r att hj?lpa oss att b?ttre f?rst? situationen och unders?ka denna fr?ga, kan du ge oss mer information? H?r ?r n?gra fr?gor som kan hj?lpa oss:
- F?rst?r jag r?tt att du bara gjorde en ins?ttning p? detta specifika casino?
- Upplevde du n?gra problem med ditt Paysafe-konto som kunde ha lett till casinots beslut?
- Finns det n?gra andra betalningsmetoder som kan ha orsakat detta problem?
Dessutom, om du upplever problem i ett annat casino, skicka in ett separat klagom?l eftersom vi inte kan kontakta tv? olika kasinon via en klagom?lstr?d.
Jag hoppas att vi kommer att kunna hj?lpa dig att l?sa problemet s? snart som m?jligt. Tack p? f?rhand f?r ditt svar.
Med v?nlig h?lsning,
Kristina
Dear trakas,
Thank you very much for submitting your complaint. I’m sorry to hear about your problem regarding the withdrawal of your funds from Blackjack City Casino.
To help us better understand the situation and investigate this matter, could you please provide us with more details? Here are some questions that may assist us:
- Do I understand correctly that you made only one deposit in this specific casino?
- Did you experience any issues with your Paysafe account that could have led to the casino's decision?
- Are there any other payment methods that might have caused this issue?
Additionally, if you experience issues in another casino, please submit a separate complaint as we are unable to contact two different casinos via one complaint thread.
I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.
Best regards,
Kristina
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