Hyv? dorindp23,
Paljon kiitoksia valituksen l?hett?misest?. Olen pahoillani kuulla negatiivisesta kokemuksestasi Casibee Casinosta. Tarkistin kasinon ehdot: https://www.casibee.com/en/terms
"2.13. Mit? tulee talletuksiin ja nostoihin tilillesi ja tililt?si, hyv?ksyt, ett? k?yt?t vain sellaisia maksutapoja ja muita rahoitusv?lineit?, jotka ovat voimassa ja jotka ovat laillisten laitosten my?nt?mi? ja jotka kuuluvat laillisesti vain sinulle. rahoitusv?lineit?, joiden omistus on jaettu muiden henkil?iden kanssa, ei suvaita ja ne voivat johtaa voittojen mit?t?imiseen ja tilien sulkemiseen."
Tarkista lis?ksi Reilun uhkapelin Codex for Players http://www.kpvfaw.com/fair-gambling-codex-for-players :
"Maksut
Talletuksiin ja kotiutuksiin tulee k?ytt?? vain omissa nimiss?si olevia pankkitilej? ja luottokortteja. Jos et tee t?t?, saatat joutua vaikeuksiin yritt?ess?si tehd? nostoa. T?m? s??nt? on enimm?kseen k?yt?ss? luottokorttien v??rink?yt?n est?miseksi ja my?s kansainv?listen rahanpesun vastaisten s??nn?sten vuoksi."
Ymm?rr?, ett? t?t? s??nt?? on rikottu. Kasinot saattavat sallia joitain poikkeuksia tallettaessaan tai nostettaessa varoja yhteisell? kortilla tai t?st? mahdollisuudesta ilmoitetaan etuk?teen. Teknisesti on eritt?in vaikeaa tarkistaa, kuka on maksutavan omistaja talletusvaiheessa. T?m? voidaan tarkistaa vain tilin tarkistuksen yhteydess?, joka yleens? tehd??n nostoa pyydett?ess?. Siksi on pelaajan vastuulla k?ytt?? vain sallittuja maksutapoja.
Jos et pysty todistamaan, ett? olet maksutavan laillinen omistaja, etk? ole saanut kasinolta hyv?ksynt??, joka sallii sinun k?ytt?? kolmannen osapuolen maksutapaa, emme valitettavasti voi tehd? paljon. sin?.
Kiitos jo etuk?teen vastauksestasi ja ymm?rryksest?si.
Parhain terveisin,
Tomas
Dear dorindp23,
Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with Casibee Casino. I checked the terms and conditions of the casino: https://www.casibee.com/en/terms
"2.13. With regards to deposits and withdrawals of funds into and from your Account, you acknowledge that you shall only use such payment methods and other financial instruments that are valid and issued by lawful institutions and that legally belong to you solely. The use of financial instruments whose ownership is shared with other individuals, is not tolerated and may result in voiding of winnings and closure of accounts"
Furthermore, please check our Fair Gambling Codex for Players http://www.kpvfaw.com/fair-gambling-codex-for-players:
"Payments
For deposits and withdrawals, you should only use bank accounts and credit cards held in your own name. If you don't do this, you might get into trouble when trying to make a withdrawal. This rule is mostly in place to prevent credit card misuse and also because of international anti-money-laundering regulations."
Please understand that this rule has been breached. Some exceptions might be allowed by casinos when depositing or withdrawing funds using a joint card or this possibility is communicated beforehand. Technically it is very difficult to check who’s the owner of the payment method at the depositing stage. This can be checked only during the account verification, which is usually done when a withdrawal is requested. Therefore, it is a player’s responsibility to use allowed payment methods only.
If you’re not able to prove that you are a legitimate owner of the payment method and you haven’t received approval from the casino allowing you to use a third-party payment method, I’m afraid there’s not much we can do for you.
Thank you very much in advance for your reply and understanding.
Best regards,
Tomas
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