Dear Pidi27,

Thank you very much for submitting your complaint. I’m sorry to hear about your problem. Please allow me to ask you a few questions, so I can understand the whole situation completely.

• Could you please clarify when exactly you made the last successful withdrawal, and how many days it took to be processed?
• Which payment method to withdraw your winnings have you opted for? Do you always use the same one?
• Can you please post a screenshot of your withdrawal history here in this thread?

I hope we will be able to help you to resolve this issue as soon as possible. Thank you very much in advance for your reply.

Best regards,

Kristina

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The only legitimate way we will contact you is through this official complaint platform or via the email addresses provided in your complaint thread.

Stay cautious and contact us directly if you have any doubts.

Hi, here are screens of all withdrawals. The first ones were paid out via LTC, and I'm currently paying out via BTC. Yesterday, after two weeks of waiting, I finally received a €500 payout. The screens also show when each withdrawal was processed.

Best regards

Pidi27

hi hier haben sie screens von allen auszahlungen die ersten wurden über ltc ausgezahlt und aktuell zahle ich über btc aus & gestern wurde nach 2 wochen warten endlich mal wieder 1x 500€ ausgezahlt. In den screens sehen sie auch wann weelche auszahlung bearbeitet wurde.

Liebe Grü?e

Pidi27