Luulen, ett? aloittaisin sanomalla, ett? emme yritt?isi auttaa sinua, jos "suljemme silm?t", joten ?l? ajattele sit? liikaa. Olen n?hnyt, ett? Jozef yritt?? auttaa sinua tapauksessasi ja kasino on ilmeisesti l?hett?nyt h?nelle s?hk?postia. T?ll? alueella on melko yleist?, ett? kaikkea ei tarjota pelaajille, koska silloin he saattavat osata kiert?? joitain asioita. Sinun ei tarvitse huolehtia siit?, ett? teemme ep?oikeudenmukaisia ??p??t?ksi?, Jozef tarkastelee asiaa ja arvioi, onko kasinon l?hett?m? tarpeeksi. Uskon, ett? h?n antaa sinulle selityksen j?lkeenp?in, oli lopputulos mik? tahansa.
Se, ett? sinulla on rahaa siell? niin kauan, ett? ymm?rr?n, ei ole miellytt?v??, olisin itsekin surullinen ja turhautunut. Mutta meist? pahan puhuminen yritt?ess?mme auttaa sinua ei ehk? ole viisainta.
Joten vaikka inhoan sanoa sit?, yrit? odottaa valituksen ratkeamista ja sitten katsomme, onko kasino niin huijaus kuin v?it?t sen olevan.
I guess I'd start by saying that we wouldn't try to help you if we were "turning a blind eye" so please don't overthink it. I have seen that Jozef is trying to help you in your case and the casino has apparently emailed him. It is quite common in this area that not everything is provided to players, because then they might know how to work around some things. You don't have to worry about us making unfair decisions, Jozef will take a look at it and evaluate if what the casino sent is enough. I believe he will give you an explanation afterwards, whatever the outcome.
The fact that you have money there for so long I understand is not pleasant, I would feel sad and frustrated myself. But talking bad about us while we're trying to help you is probably not the smartest thing to do.
So, as much as I hate to say it, try to wait for the complaint to be resolved and then we'll see if the casino is as much of a scam as you say it is.
Automaattinen k??nn?s: