Hei, huomaan, ett? olet t?rm?nnyt ongelmiin kasinolla, ja huomasin my?s, ett? olet onnistunut tekem??n valituksen .
Joten ongelma t?ss? tapauksessa on, ett? et voi nostaa rahaa, eik?? Huomasin valituksesta, ett? sinulla on kertynyt rahaa, erityisesti 4000 euroa. Sait ilmaiskierroksia, onnistuit voittamaan niist? osan, mutta panostus kohdistettiin 4 000:een, josta sait kotiuttaa vain 1 800, eik?? Teit noston, mutta kasino peruutti sen. Sanoiko kasino my?s, mist? syyst? t?m? tapahtui? Johtuiko se mainitsemastasi maksupalveluntarjoajasta ja heid?n ongelmistaan?
Mainitsit, ett? seuraavana p?iv?n? voit nostaa vain 1200, tarkoittaako se, ett? menetit loput vai mit? rahalle tapahtui? Ymm?rsink? oikein?
Kerro minulle, jos minulta j?i jotain huomaamatta tai ymm?rsink? sen oikein.
Hi, I see you've run into problems at the casino and I also noticed that you've managed to file a complaint.
So the problem in this case is that you can't withdraw the money, yes ? I noticed from the complaint that you have accumulated some money, specifically 4000 euros. You got free spins, you managed to win some of them, but the wagering was applied to the 4,000, from which you could only withdraw 1,800, yes ? You made a withdrawal but it was cancelled by the casino. Did the casino also say for what reason this happened ? Was it because of the payment provider you mentioned and their problems ?
You mentioned that the next day you could only withdraw 1200, does that mean you lost the rest or what happened to the money ? Do I understand correctly ?
Please let me know if I overlooked anything or if I understood it correctly.
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