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HemForumCasinonBruce Bet Casino – generell diskussion

Bruce Bet Casino – generell diskussion

1 ?r sedan av Gambit123
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29 681 visningar 166 svar |
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1 ?r sedan
Om du vill diskutera n?got relaterat till Bruce Bet Casino – det kan vara spel, bonusar, betalningsmetoder, problem med ditt konto, ansvarsfullt spelande eller n?got annat – kan du g?ra det h?r.
1 ?r sedan

Casino sliter med systemet! Utbetalningar avbryts bakom kulisserna och du f?r tro att du kommer att forts?tta spela med bonuspengarna trots att de sedan avbryter utbetalningen utan att s?ga n?got - det var f?rmodligen betalningsleverant?ren... Och s? pl?tsligt ?r din kredit borta och du har det ?terigen ett f?rs?ljningskrav som ska uppfyllas. Jag skulle r?da alla att inte spela d?r

Automatiskt ?versatt:
Gambit123
1 ?r sedan

Hi, I see you've run into problems at the casino and I also noticed that you've managed to file a complaint

So the problem in this case is that you can't withdraw the money, yes ? I noticed from the complaint that you have accumulated some money, specifically 4000 euros. You got free spins, you managed to win some of them, but the wagering was applied to the 4,000, from which you could only withdraw 1,800, yes ? You made a withdrawal but it was cancelled by the casino. Did the casino also say for what reason this happened ? Was it because of the payment provider you mentioned and their problems ? 

You mentioned that the next day you could only withdraw 1200, does that mean you lost the rest or what happened to the money ? Do I understand correctly ? 

Please let me know if I overlooked anything or if I understood it correctly.

1 ?r sedan

Ja, du f?rst?r r?tt. Jag trodde att €1800 var p? v?g till mitt bankkonto

Automatiskt ?versatt:
1 ?r sedan

Jag tror att det inte blir n?got med rom i alla fall. Men jag k?nner mig riktigt lurad

Automatiskt ?versatt:
1 ?r sedan

Bruce Bet forts?tter att avbryta utbetalningen och h?vdar att det var betalningsleverant?ren! Men s? fort du accepterar en freespins-check kommer ett f?rs?ljningsvillkor att l?ggas till saldot som m?ste betalas ut i f?rv?g... rent nonsens

Automatiskt ?versatt:
Gambit123
1 ?r sedan

That strikes me as utter nonsense. 

Nevertheless, did you upload your win that I described before without bonus or with bonus ? 

However, I think it was a good move to file a complaint and now we will have to wait how the whole situation will develop and where our team will get to. I hope everything can be resolved fairly. I will keep my fingers crossed for you. ??

1 ?r sedan

Det var s? tydligt att det inte var n?gon idé att anm?la det! Du tror mig inte ens.... Tack f?r insatsen i alla fall.



Automatiskt ?versatt:
Gambit123
1 ?r sedan

Hmm but I didn't mention anywhere that I didn't believe you. I merely expressed my surprise that this seems like a strange situation to me. 

However, your complaint is still open and our team will try to help you, so there's no need to be negative. Let's see if they can resolve the situation. Take care.

1 ?r sedan

Den 5 januari skickade jag in en ans?kan om betalning av mina vinster och till denna dag verifierar de den, de kommer omedelbart att ringa mig f?r kontoverifiering och f?rmodligen de n?rmaste 24 timmarna

Automatiskt ?versatt:
1 ?r sedan

Hej, hur mycket kan jag betala f?r betalningen? Jag har haft den i 4 dagar nu och jag m?ste fortfarande betala f?r vervian.

Automatiskt ?versatt:
1 ?r sedan

Den 5 januari skickade jag in en ans?kan om betalning av mina vinster och till denna dag verifierar de den, de kommer omedelbart att ringa mig f?r kontoverifiering och f?rmodligen de n?rmaste 24 timmarna

Automatiskt ?versatt:
1 ?r sedan

Hi, your problem still persists and you didn't get your money ? Have you verified your account successfully ? 

Let me know if it is still the case that the casino has not paid you your money or if everything has been resolved in the meantime. 

faical19801980
1 ?r sedan

Hello. So you are saying you're still waiting for the payment and the verification to be done, am I correct? I can understand that it could be a bit frustrating, believe me. We give casinos 14 full days to complete the verification and the withdrawal process for every player though. Do you have any information from the support what actually is going on with your case? Just try to be little bit patient here, and of course if anything happens regarding your case, please let us know ??.

1 ?r sedan

Jag har v?ntat p? utbetalningen av mina vinster i detta casino sedan 5 januari, jag betalade via bank?verf?ring, efter en veckas v?ntan verkade det vara en framg?ng och efter n?sta vecka fick jag inte pengarna p? mitt konto, s? jag skrev till dem och de skrev till mig att leverant?ren hade avbrutit betalningen och pengarna skulle ?terf?ras till mitt konto. Mitt spelkonto har dem fortfarande inte i dag. Jag skriver till onlain supportavdelningen och de forts?tter att skriva till mig, v?nligen v?nta. Jag har v?ntat sedan 5 januari. Jag skriver till dem och de ber mig ha t?lamod och forts?tta v?nta, hur l?nge kan jag v?nta?

Automatiskt ?versatt:
dzejudzeju60
1 ?r sedan

I honestly couldn't figure out whether the problem was about a lost deposit or a missing withdrawal. Luckily, your complaint helps us cover that question. I can't tell you how long you need to wait, but I can assure you that the Complaint Team will help, they just need some time to get to you. I'm sorry they have been pushing their limits for several months now. Just hold on, please.



1 ?r sedan

Tack f?r din hj?lp

Automatiskt ?versatt:
1 ?r sedan

hj idag ?verf?rde de 402 PLN till mitt konto och de skulle ge tillbaka 1 751 PLN, jag p?minner dig om att jag inte hade n?gra bonusar i onlinehj?lpen, de skriver till mig att de m?ste f?rklara det och jag m?ste v?nta igen och inte r?ra dessa pengar filefile H?r skickade jag sk?rmdumpar av mitt konto och samtal med teknisk support

Automatiskt ?versatt:
Jaro
1 ?r sedan

fileHave exactly same issue like Gambit123. After cancelling widraw they cancelled my cash due to a bonus even if I haven't got any active bonus. With I have confirmed it with them 2 days before

?ndrad
1 ?r sedan

hj idag ?verf?rde de 402 PLN till mitt konto och de skulle ge tillbaka 1 751 PLN, jag p?minner dig om att jag inte hade n?gra bonusar i onlinehj?lpen, de skriver till mig att de m?ste f?rklara det och jag m?ste v?nta igen och inte r?ra dessa pengar filefile H?r skickade jag sk?rmdumpar av mitt konto och samtal med teknisk support

Automatiskt ?versatt:
1 ?r sedan

Thanks for the attached screenshots. Looks like it's going to take some time before you get your money back. But I'm glad that some of it has landed in your account. Now we will have to be patient and wait what the casino will say again, as I read from the screenshot. 

Be sure to let me know if you hear anything new.

I will be waiting. ??

1 ?r sedan

fileHave exactly same issue like Gambit123. After cancelling widraw they cancelled my cash due to a bonus even if I haven't got any active bonus. With I have confirmed it with them 2 days before

1 ?r sedan

Hi, did the casino explain to you why this whole situation happened and why your money was cancelled ? I would like to make sure, does cancelled mean that the casino took your money or just cancelled your withdrawal ? 

Let me know please. 

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