I haven't had similar experiences but I have looked at the complaints and last time a player managed to solve his problem. I'm wondering what could have taken so long if you say the withdrawal was approved. Personally, if I get advice that I have to redo the process, I will do it, but not many times. I don't see the point. What payment method do you use? 

I don't know if they'll actually pay you.

Anyway, I have seen, from what you wrote in your post, that things have moved forward and if you don't get the money we will try to help you. 

But I hope it won't be necessary.??

Thanks for the quick reply! I didn't try to get my money back...

The payment remained written and processed, then out of nowhere 4 emails appeared telling me that I had credited the money but not a trace! However, since it has already happened to me and they still respond to my continuous requests via chat, I don't see the reason to be afraid of losing the funds! You say that I lost them? However, I use the withdrawal method via sepa with the iban...

How do you guys proceed to get my money back? And I wonder how long I have to wait for your help?

Grazie per la celere risposta! Non ho riprovato io a riavere i miei soldi...

Il pagamento rimeneva scritto elaborato poi dal nulla mi sono apparse 4 email che mi dicevano che avevo accreditato i soldi ma nemmeno l'ombra! Peró dato che mi é giá accaduto e comunque rispondono alle miei continue richieste via chat non vedo il motivo di aver paura di perdere i fondi! Te dici che li ho persi? Comunque uso come metodo di prelievo via sepa con l'iban...

In che modo procedete voi per riavere i soldi? E mi chiedo quanto devo aspettare per un vostro aiuto?

Do you honestly think I will never see my money again? Let me know thank you so much...

Sinceramente pensi che non vedró più i miei soldi? Fammi sapere grazie infinite...

Update I opened my banking account the 2 thousand euros have arrived! 360.65 cents missing. I am really happy

Aggiornamento ho aperto il mio banking account i 2mila euro sono arrivati! Mancano 360.65 centesimi. Sono davvero felice

No, I didn't mean that you lost money, and the fact that they're answering you is definitely a good sign. Nick is handling your complaint and we give casinos 14 days to pay the player and if they don't then we contact the casino.

Also, I see your last post and I'm happy with you that you got the bigger part, it's great. Now waiting for 300 and I assume you will be happy. 

Try to find out when they should arrive.

Oh ok, I made the complaint with paripesa for the 300.65 euros on the 28th.

Luckily I'm no longer waiting anxiously!

Thank you very much anyway can you tell me some names of non aams casinos with immediate payment with good reviews! Thanks m

Ah okey io il reclamo con paripesa per i 300.65 euro l'ho fatto il giorno 28.

Aspetto non più con ansia per fortuna!

Grazie mille comunque mi puoi dire qualche nome di casino non aams con pagamento immediato con buone review! Grazie m

Obviously I am not able to estimate this because the withdrawal process can vary from casino to casino and various things can intervene to slow it down. Sometimes it's not on the casino side so you need to be aware of that.

When your last withdrawal comes in, I think everything will be fine. ??

I sincerely hope they arrive! In the meantime I'll wait another 5 days and then pass the case on to you! It's been a good 14 days... I sincerely hope they resolve it.

Thank you very much for your kind regards Andrea

Lo spero che arrivano vivamente! Nel frattempo aspetto ancora 5 giorni poi passo il caso a voi! Che sono passati poi ben 14 giorni... speriamo vivamente che risolvono.

Grazie mille per cordiali saluti Andrea

I also hope that you will not have to refer the case to us and that it will be resolved without further unnecessary problems. I wish that very much.

Good luck for now. ??

Good morning, it's been exactly 14 days since the withdrawal of 300.65 euros and still no trace...

What's the next step?

Thank you

Buongiorno sono passati esattamente 14 giorni dal prelievo dei 300.65 euro e ancora nessuna traccia...

Qual'é il passo successivo?

Grazie

Sir. I see you are from Italy.

Mozzart cassino from Serbia, where I am from, also operates in Italy. It's your online and land-based casino.

Payment is made in a few minutes. You wait 5 minutes max for your money.

Why are you playing at a casino that pays out days late...WHY...WHY..WHY? I always wonder that?

Any such casino is a bad casino.

If your money is paid several days late, YOU CAN NEVER WIN. Because while you are waiting for your money, you will probably lose more money. In fact, even when the money comes to your account, you WILL NOT HAVE PROFITS.

IT'S A FRAUD

I DON'T UNDERSTAND YOU PLAYERS.

THERE ARE SO MANY GOOD CASINOS AND YOU PLAY WHERE THEY DON'T PAY OUT MONEY.

Gospodine. Vidim da ste iz Italije.

Mozzart cassino iz Srbije odakle sam ja posluje i u Italij. To vam je Online i zemaljski kazino.

Isplata se vr?i za nekoliko minuta. 5 minuta max ?ekate svoj novac.

Za?to igrate u kazinu koji ispla?uje novac sa zaka?njenjem od nekoliko dana...ZA?TO...ZA?TO..ZA?TO? To se uvek pitam?

Svaki takav kazino je lo? kazino.

Ako vam se novac ispla?uje sa zaka?njenjem od nekoliko dana, VI NIKADA NE MO?ETE DOBITI. Zato ?to vi dok ?ekate svoj novac,izgubi?ete jo? novca verovatno. I vi u stvari i kada vam novac ?o?e na ra?un NE?ETE IMATI ZARADU.

TO JE PREVARA

NE RAZUMEM VAS IGRA?E.

TOLIKO IMA DOBRIH KAZINA A VI IGRATE GDE NE ISPLA?UJU NOVAC.

Ok, thank you very much I look forward to it...

In the meantime I will keep you updated every 5 days. If there are problems after the month I hope you can intervene.

Best regards...

Andrew.

Va bene, grazie mille aspetto con ansia...

Nel frattempo ogni 5 giorni ti tengo aggiornato. In caso ci fossero problemi superati il mese spero che possiate intervenire.

Cordiali saluti...

Andrea.

Hi there! Thank you for your patience. I suggest you ask the bank - perhaps the clerk may at least check whether there are any issues or pending transactions. Do you think it is worth trying?

Dear Zoran,

I believe now is a good time to remind you again that your bossy tone and hasty judgments about others are not appreciated. Please be respectful. This is not how adults help one another.

It is not that clear, though I hope you mean well.

I don't act like that. I'm just expressing my anger when I read that someone is waiting 10 days for payment.

I want to help people, to tell them that it doesn't have to be that way.

But I won't write on these topics anymore.

Ja se ne pona?am tako. Samo izra?avam svoj bes kada pro?itam da neko ?eka isplatu 10 dana.

Ja ?elim ljudima pomo?i, da im ka?em da to ne mora tako.

Ali ne?u vi?e pisati na ovakvim temama.

Cool, then please manage your anger and act helpfully. It depends on how you say it, and I think you have enough experience to know that.

I am grateful you try so hard. Thank you for your kind efforts.

I managed to get all the money back that I was owed! Thank you all so much.

Case solved

Sono riuscito a riavere tutti i soldi che mi dovevano! Grazie mille a tutti.

Caso risolto

That's great news. I would also ask you to write this to Nick in your complaint so he can close it. ????

Anyway, I'm really glad you managed to get your money because I was a bit skeptical when I saw the casino. How long did it all take? Did you get any email saying you were supposed to get your money or nothing at all?

In total for the 2 thousand euros 4 days for the 300.65 more than two weeks...

No, no email, they credited them to my bank account.

A thousand thanks

In totale per i 2mila euro 4 giorni per i 300.65 più di due settimane...

No nessuna email me li hanno accreditato sul conto in banca.

Grazie mille

It's fortunate that the funds ultimately reached you, despite the unexpected delay with the smaller withdrawal. Given the extended processing times, will you continue to play at this casino, or are you considering alternatives with faster withdrawal processes? ??