You can always provide your findings via email or directly in the casino thread.

Allow me to say that some casinos with a very bad reputation are also very appreciated as sports betting sites, I found that very interesting too.

I just think that every player may have different tastes and very different experiences with casinos. How could a casino with a very good reputation receive tons of "bad" reviews, on the other hand? Some players even do not understand the rules hence they find bad casinos pretty nice because they were lucky and won - such players do not really care about license or reputation - as I find out.

I understand your concern and I thank you for that, I do my best to reject every user review I find false, but I have to keep in mind, that I can't do that without proper reason and solid evidence.

That is why we keep the overall reputation score separated from user reviews.

i was looking at the same thing i wanted to play on the casino and they only review this casino 5 stars

I strongly recommend you to stay far away from them. NO license and they are claiming they have which is a total lie(fraud).

In fact the casino claims to hold 2 licenses (which shows that they did not even take time to crosscheck their own lies) on the contacts page you will find Gaming Curacao 365/JAZ and on the Terms and Conditions page Antillephone 8048/JAZ.

Radka, I see that in the meantime the casino review now shows Fresharvest Limited as owner, I do wonder if this has been done after confirmation from the casino reps (which I doubt) or is it based on what the casino claims?

And regarding the reviews it is great that it does not affect the casino score on Casino Guru as 75% give the casino a 4-5 star rating which I doubt (no evidence so nothing to do about).

Hello,

I'm sorry I can't answer your question since I'm not part of the review team, but you can always ask JozefK. ??

We still try to develop new tools to ensure that accepted user reviews are genuine, but I'm sure that you can imagine how complicated that is.. ??

Hi

Does anybody win jackpots in booongo games? I have been playing this games for four years not even won progressive jackpot of 250$. How does this games work? What is the odd of winning the jackpot? Because of country restrictions I can’t play other jackpot games. This games look like designed by never win jackpot only major minor and mini no way you win grand.

I strongly warn you against the Richprize casino ... They do not have any license to play ... they can block your account at any time and steal all your money and will not be able to do anything like it was in my case

Bardzo przestrzegam przed kasynem Richprize...Nie posiadaja zadnej licencji na granie...w kazdej chwili moga zablokowac wasze konto i ukrasc wszystkie wasze pieniadze i nie bedzie w stanie nic zrobic jak to mialo miejsce w moim przypadku

Hello,

I'm sorry we were not able to help you out. We invited the casino representative to join your complaint but it was ignored, hence the complaint is now closed as UNRESOLVED "No reaction, passive regulator".

You are correct that in the case of unlicensed casinos, there is no authority to turn to, so players are virtually unprotected.

Hello ... I understand that you are not able to do anything but I do not understand why the Richprize casino still has such a high rating with you ... 6.1 ... this is a very high rating for fraudsters without any license who do not even want to talk to to explain ... and this does not apply only to me because I see that there are also other people deceived by the Richprize casino

Witam...rozumiem ze panstwo nie sa w stanie nic zrobic ale nie rozumiem dlaczego kasyno Richprize ma nadal u was taka wysoka ocene...6.1...to bardzo wysoka ocena jak na oszustów bez zadnej licencji ktorzy nawet nie chca podjac rozmowy w celu wyjasnienia...i to nie tyczy sie tylko mnie ten temat bo widze ze sa rowniez inne osoby oszukane przez kasyno Richprize

Hello,

I think that you should look at the casino's main panel again, with all respect, the casino is marked as a QUESTIONABLE, we also added a warning saying that it's probably unlicensed "This casino has a license listed on its website, but we were not able to verify it. This means that the license might be fake." furthermore you can also see the section called "Better casinos for you" right under the warning:

I truly think that this all does not sound so good at all.

Sadly, your case is the only one unsolved this year, I'm sorry to say it, but I hope that it's also the last one.

Hi Radka,

Is the summary "No reaction, passive regulator" not wrong? Since the casino has no regulator the closure status should be : No reaction, and no Regulator to complain.

Hello Radka

I was cheated by the casino in a cheeky and treacherous manner and its assessment has not changed in any way ... They did not even try to explain to me why they are closing my account and taking all my money ... ? There must be 100 more people cheated before the Richprize casino rating drops down ... Perhaps if their rating fell dramatically downwards, maybe then they would like to relate to my case in some way and so they think that we will cheat a few people so people will continue to pay us funds

Hello Radka

Zostalem oszukany poprzez kasyno w sposob bezczelny i perfidny a jego ocena nie uleg?a zmianie w zaden sposob...Nawet nie probowali mi wyjasnic dlaczego zamykaja moje konto i zabieraja wszystkie pieniadze...Czy nie uwaza pani ze to swiadczy o nich ze sa to oszusci ? Musi zostac oszukanych jeszcze 100 osob zanim ocena kasyna Richprize spadnie w do?...Byc moze gdyby ich ocena diametralnie spadla w do? byc moze wtedy by chcieli sie w jakis sposob odniesc do mojej sprawy a tak to sobie uwazaja ze co tam oszukamy pare osob a i tak ludzie dalej beda do nas wplacac srodki

Hello,

It's an interesting note, and like to know more myself.

Will get back to you.

I also find that you probably posted to the wrong thread, since the thread name is RichPrize but you complained about RichKing. Do you agree?

We could not evaluate the RichPrize's license - it's probably fake, but we evaluated RichKing's license - it's a fake

Hello kaczka381,

I'm sorry that the complaint team was not able to help you. It happens if the casino decides to ignore the complaint. Since we could not verify the casino's license, there is no other option we could suggest. ??

I'm sorry.

Hi Radka,

I had an issue with both the casinos and they both hold no license (I had informed Jozef couple a months ago about the situation with proof).

But the standard response of 'No reaction, passive regulator' does not always give a good view on the case as that suggest they do hold some license with an regulator while this is obvious not the case.

Hi Yousst,

so this is the missing piece, now it makes sense - thank you for the clarification.

I agree that the pre-defined category is not the proper one, it's not within my power to change that, on the other hand, I'll ask Jozef about his point of view.

(I can imagine that we take "no regulator" as a passive regulator ??.)

Thanks for the suggestion!

Dear Mrs. Radko ... I understand you that I will not be able to recover my stolen funds ... However, I believe that the lack of a downgrade only encourages Richprize Casino to continue deceiving people ... Please look at the latest ratings and reviews about the casino ... 1/5 ratings and strongly negative comments ... This is due to the fact that for some time the Richprize casino has started to use bad practices and they are deceiving people ... It is a pity that more people have been deceived and the rating 6.1 encourages to some extent to donate funds to the Richprize casino for the game ... But thank you anyway for your intercession on this matter.

Droga pani Radko... Ja pani? rozumiem ?e nie uda si? odzyska? moich skradzionych ?rodków... Jednak uwa?am ?e brak obni?enia oceny tylko zacheca kasyno Richprize do dalszego oszukiwania ludzi... Prosz? spojrze? na ostatnie oceny i opinie o kasynie... Same oceny 1/5 i mocno negatywne komentarze... Wynika to z tego ?e od pewnego czasu kasyno Richprize zacz??o stosowa? zle praktyki i oszukuj? ludzi... Szkoda ?eby kolejne osoby zosta?y oszukane a ocena 6.1 w jakim? stopniu zach?ca do wp?acenia do kasyna Richprize ?rodków na gre... Ale i tak dzi?kuj? państwu za wstawienie si? za mn? w tej sprawie.

At least one brighter point of this situation is that any players wise enough to check the casino before playing there will see, that this casino does not handle complaints well. I share your concern.

Right .... Thank you ??

Racja.... Dzi?kuj? ??

Anytime kaczka381!

Allow me just a question, after such a bad experience, do you still find gambling a fun thing to do?