Well, since it's still a while I wouldn't be skeptical right away. Just before you, a player wrote that he got the money after 5 days, so if they do some checks, you probably won't get it immediately, but only when they tell you that they're done with the investigation and everything is fine. So try to inquire how things are going and be patient. We'll see what the casino comes up with. ??

Thank you, we hope everything goes well ??

Gracias esperemos que todo salga bien ??

Mastercard

We do too!

Take care, and don't forget to keep us posted here. Just in case we could be of any use to you. ??

Thanks! I'm also happy to see the fifth day brought a breakthrough!

Would you say, after your experience, that this is a decent place to stay and play?

I agree, today I lost money there and a total mess...

Souhlasim , dnes jsem tam prohral penize a totalni smecko ...

Hello, good day, since the 19th when I made my withdrawals, my account was verified, everything was correct and today they tell me that I have not sent all the documents, it seems to me, I don't know, it's a joke, I had my account verified and they send me again to cut off more days, it seems that They are not going to pay me the money I have and it is 1900 euros... I hope that now they will verify everything because everything is well ordered and they will make the withdrawals

Hola buenas desde el día 19 que hice mis retiros tenía la cuenta verificada todo correcto y a día de hoy me dicen que no he mandado todos los documentos me parece no sé un cachondeo tenía mi cuenta verificada y me mandan otra vez para recortar más días parece que no me van a pagar el dinero que tengo y son 1900 euros … espero que ahora me verifiquen todo por que está todo bien mandado y me hagan los retiros

I hope they verify it and send me my withdrawals why…

espero que la verifiquen y me mandes mis retiros por qué …

Do I understand correctly that some of the documents were missing, or have they asked for some additional ones? Sometimes the casino may ask for some other documents to check, especially when it comes to bigger withdrawals.

Please keep us informed about any news with your verification, and if you need our help, just let us know.

Ok, if these two remain to be confirmed

I hope they confirm them quickly and give me the money

Vale , si quedarían estos dos por confirmar

espero que los confirmen rápido y me ingresen el dinero

I'm a little worried, I've sent a bunch of documents that they ask for verification and it sounds like a scam to me, all this takes a long time and the chat people don't tell you anything and in roulette I got out of the game when I won another prize

Estoy algo preocupado eh enviado un montón de documentos que piden para verificar y es que me suena a estafa todo esto tardan un montón y los del chat no te dicen nada y en la ruleta se me ha salido de el juego cuando eh ganado otro premio

We actually usually give casinos 14 full days to process the payment, especially when it comes to the first withdrawal. They have to check all the documents thoroughly, and that may sometimes cause a delay. So try to be patient and see how it'll go with the verification of your documents, and as I have already told you, we're always here to help.

Why does this casino have such a high rating when almost all reviews are negative?

I have sent a thousand documents and none of them are valid, they always reject them and they are all in order in PDF, as each customer service person asks for a different thing, tomorrow I have my money, the account is not verified, this is a fraud, I have been there since Thursday and They won't let me verify it with all the information I sent them. I don't know why data is needed such as knowing where I live and registrations and all the months-long transactions if it is only a transfer that in other casinos was instantaneous. I am worried about the situation because I have 1,500 euros to collect and I don't see a way out.

I would like if you could get in touch or help me solve this or report this

thank you

He mandado mil documentos y ninguno es válido siempre me los rechazan y todos están en regla en PDF como piden cada persona de atención al cliente una cosa diferente que mańana tengo mi dinero que la cuenta no está verificada esto es un fraude llevo desde el jueves y no me dejan verificarla con todos los datos que le mandé. Que no se para que hacen falta datos como saber donde vivo y empadronamientos y todas las transacciones de meses si solo es una transferencia que en otros casinos fue instantánea me preocupa la situación por qué tengo 1500 euros para cobrar y no veo salida .

me gustaría si pudierais poneros en contacto o ayudarme a solucionar esto o denunciar esto

gracias

They do not provide solutions, it is a fraud, I need them to take action with this casino

??

No dan soluciones es un fraude necesito que tomen medidas con este casino

??

We do not actually include the user reviews into the safety index. If you are interested, read this article about how we review all the online casinos, please.

Have you got any experience from this casino, perhaps?

I really hope that our team will be able to help you out with this issue in your complaint.

Let's hope it gets resolved

Esperemos que se solucione

I'm new here please help me

Casino Guru