And have you recieved any explanation regarding the canceletion?

What abut trying another payment method? ??

Paddy power sort your site out I won't e coming back again just another of the many very bad experiences yet again so jog scruffs

Hey, I guess I don't quite understand what you're writing. But feel free to tell me more about your experience in this casino. If I understand it at least a little bit correctly, you didn't have a good experience here, could you describe it?

It’s a disgraceful casino who fabricated evidence to www.kpvfaw.com that claimed I used someone else’s information to sign up despite sending proof of bank account, address, passport, driving license, written letter with name, date and username. All because my front facing camera on my phone is broken. 99% of casinos allow verification in other ways, these do not. I even reached out to their verification provider sumsub who claimed not to have received anything from my name so I’m unsure how the casino received it. Please guys never use this website they will do anything they can not to pay you.

I'm sorry how your case turned out, I read the result. 

Unfortunately, unless you have proof that the casino manipulated something in the process that would have clearly indicated to Branislav to consider it at the time, there was nothing more that could be done about it. On the contrary, the casino obviously provided what was necessary in this case. 

But if sometime in the future you have a problem with the verification with the camera, the photographer and therefore it is broken, try to get a mobile phone from a friend or family or I do not know who and take a picture of the documents, or take a selfie or anything like that. That's probably one of the few things I can think of to make sure you don't have that problem anymore.

The casino didn’t ever provide me with any proof or evidence but apparently provided some to casino guru. I took a selfie but it wasn’t sufficient enough for them. They are scammers

I have been playing on Velobet for a couple of weeks and I can say that the site is well made and works very fast both on PC and smartphone. I made a deposit with a card and received a bonus, but be careful with the conditions: the wagering requirement is quite high and not all games are valid. I made two withdrawals (one of 100 euros and the other of 250 euros) and in my case they arrived without problems in less than 48 hours after verifying the documents. The chat support is good, they answered me in Italian in a few minutes. For now I like everything, but I do not recommend playing lightly with large sums, better to start with a little and test everything. Let me know if you prefer a more informal or more technical style!

Ho giocato su Velobet per un paio di settimane e posso dire che il sito è ben fatto e funziona molto velocemente sia su PC che su smartphone. Ho effettuato un deposito con carta e ho ricevuto un bonus, ma fate attenzione alle condizioni: il requisito di scommessa è piuttosto alto e non tutti i giochi sono validi. Ho effettuato due prelievi (uno di 100 euro e l'altro di 250 euro) e nel mio caso sono arrivati senza problemi in meno di 48 ore dopo la verifica dei documenti. L'assistenza tramite chat è buona, mi hanno risposto in italiano in pochi minuti. Per ora mi piace tutto, ma non consiglio di giocare con leggerezza con somme elevate, meglio iniziare con poco e testare tutto. Fammi sapere se preferisci uno stile più informale o più tecnico!

Joined today just to post a positive comment. Casino rep springs to mind

Casinos often don't provide exactly what they found out and how they found it out because then the players could somehow get around it in the future and it wouldn't be worth it for them. 

I'm not sure if I have more to say about this as the case was a close one and although I understand that you are angry, I hope that a similar situation won't happen again.

Hello, I'm glad you had a good experience here. 

What payment method did you use for the withdrawal? When you talk about high wagering on the bonus, what was it like?

Hi Jaro,

thanks for the message! ??

For the withdrawal I used a Visa credit card, the same one I used for the deposit. After the document verification, the funds arrived within two business days, so in my case the process was fast.

As for high stakes, the main problem is that many games with high RTP were excluded from the bonus, so you had to play on less favorable titles. I noticed that to meet the wagering requirements you had to bet more aggressively, which can become risky. I therefore recommend reading the terms carefully and not getting too carried away by the initial enthusiasm.

Ciao Jaro,

grazie per il messaggio! ??

Per il prelievo ho utilizzato una carta di credito Visa, la stessa usata per il deposito. Dopo la verifica documentale, i fondi sono arrivati entro due giorni lavorativi, quindi nel mio caso il processo è stato rapido.

Per quanto riguarda le puntate elevate, il problema principale è che molti giochi con RTP alto erano esclusi dal bonus, quindi bisognava giocare su titoli meno favorevoli. Ho notato che per soddisfare i requisiti di scommessa serviva puntare in modo più aggressivo, il che può diventare rischioso. Consiglio quindi di leggere bene i termini e di non farsi prendere troppo dall’entusiasmo iniziale.

I understand, when you play with more aggressive bets as you called it, they often have bonuses and max bets and it was €5. Was there something similar with the bonuses you played with?