The player from Portugal complained about her overall experience in the casino. Mainly about the casino's cashout policy, according to which new players are only allowed to withdraw at a rate of €500 per month. Thanks to this complaint, we became aware that the casino had lowered its withdrawal limits, and updated the information in our review of the casino. This negatively affected the casino's Safety Index. Unfortunately, during the resolution of the complaint, before withdrawing all winnings, the player played her remaining balance down to zero. Due to this reason, the player's complaint was rejected.
Portugalilainen pelaaja valitti yleisest? kokemuksestaan kasinolla. P??asiassa kasinon kotiutusk?yt?nn?st?, jonka mukaan uudet pelaajat saavat kotiuttaa vain 500 € kuukaudessa. T?m?n valituksen ansiosta saimme tiet??, ett? kasino oli alentanut nostorajojaan, ja p?ivitimme tietoja kasinoarviossamme. T?m? vaikutti negatiivisesti kasinon turvallisuusindeksiin. Valitettavasti valituksen k?sittelyn aikana, ennen kuin h?n nosti kaikki voitot, pelaaja pelasi j?ljell? olevan saldonsa nollaan. T?st? syyst? pelaajan valitus hyl?ttiin.
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