The player from Portugal complained about her overall experience in the casino. Mainly about the casino's cashout policy, according to which new players are only allowed to withdraw at a rate of €500 per month. Thanks to this complaint, we became aware that the casino had lowered its withdrawal limits, and updated the information in our review of the casino. This negatively affected the casino's Safety Index. Unfortunately, during the resolution of the complaint, before withdrawing all winnings, the player played her remaining balance down to zero. Due to this reason, the player's complaint was rejected.
Spelaren fr?n Portugal klagade ?ver sin ?vergripande erfarenhet av kasinot. Fr?mst om casinots uttagspolicy, enligt vilken nya spelare endast f?r g?ra uttag med en takt p? €500 per m?nad. Tack vare detta klagom?l blev vi medvetna om att casinot hade s?nkt sina uttagsgr?nser och uppdaterade informationen i v?r recension av casinot. Detta p?verkade kasinots s?kerhetsindex negativt. Tyv?rr spelade spelaren ner sitt ?terst?ende saldo till noll under klagom?let, innan hon tog ut alla vinster. P? grund av denna anledning avslogs spelarens klagom?l.
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