Minulle tarjottiin ensitalletusbonus onnellisilta. Olen liitt?nyt t?m?n bonuksen peliehdot.
Talletin 30 dollaria ja sain 150 % bonuksen, joka antoi minulle 75 dollaria plus 40 ilmaispy?r?ytyst? tietyss? koneessa. P??tin katsoa, mill? koneella ilmaispy?r?ytykset olivat, ja pelasin niit?, mik? toi 5 dollarin voiton. En pit?nyt siit? koneesta, joten palasin siihen pelaamaan toisella. Joten minulla oli 80 dollaria pelata.
L?ysin yhden, josta pidin, ja pelasin yli tunnin, kun voitin muutaman sadan t??ll? ja siell?, sain pari todella hyv?? py?r?ytyst? ja hyvi? voittoja voitin yli 1500, sitten pelasin lis?? ja nousi 2500:aan.
Jatkoin pelaamista ja h?visin joitain voittoja, mutta kun tarkistin pelilompakkoni summan, huomasin pelilompakossa olevat 2 erillist? summaa, nostettavan summan ja bonuksilla edelleen olevan ei-nostosumman. Ajattelin, ett? oi t?m? on hyv?, se kertoo selv?sti, milloin olet panostanut tarpeeksi ja milloin olet selvitt?nyt bonusten hallussa olevat summat.
Niinp? jatkoin pelaamista ja muutaman sadan h?vitty?ni tarkistin lompakkoa ja olin panostanut kaiken tarvittavan summan, jotta bonusten ei nostettavissa oleva summa alas nollaan. Joten oli my?h?ist?, minulla oli hyv? voitto ja nostan yhteens? 2200 nostettavissa oleva summa pelilompakkoon. T?m? j?i odottamaan.
Seuraavana y?n? talletan viel? 30, kun olen saanut toisen talletustarjouksen onnellisilta. Saan 100 % talletuksen ja 100 ilmaispy?r?ytyst? tietylle koneelle. Joten minulla oli 60 dollaria pelilompakkoa plus ilmaispy?r?ytyksi?. Luulen, ett? nuo ilmaispy?r?ytykset ovat saaneet tuoda minulle 10 tai 15 dollaria jotain sellaista.
Pelaan pari tuntia voittaen joitain h?viten joitain kokeilleet useilla eri koneilla panostin melko paljon, sill? voitin aika monta hyv?? py?r?ytyst?, ja nousi yli 1000. Jatkoin pelaamista 500 asti.
Tarkastelin lompakkoa ja olin melkein pelannut bonusten hallussa olevan summan, mutta halusin silti pelata lis??. My?h??n asti pelattuani tarkistin pelilompakkoa ja olin pelannut bonukset nollaan ja p??ttyi 300 nostettavaksi. Joten laitoin vet?ytymisen siihen ja sekin j?i odottamaan.
Ensimm?isen s?hk?postiviestin j?lkeen, jossa minua pyydettiin lataamaan kaikki henkil?llisyysasiakirjani heid?n sivustolleen saadakseni maksun, mink? tein heti, sain peruutuksen hylk??misen, koska asiakirjoja ei l?hetetty. L?hetin heille v?litt?m?sti s?hk?postin selvent??kseni, koska tein kaikki pyydetyt lataukset. Sitten minulle vastattiin, ett? kyll?, kaikki vastaanotetut asiakirjat oli t?ysin varmennettu. Joten tein noston uudelleen t?ll? kertaa t?ytt? 2500:n maksua vastaan, jonka he olivat laittaneet takaisin pelilompakkooni. T?m? lauantai odottaa 2 p?iv??.
Sitten saan toisen hylk?ysviestin. T?m? sanoo... hylk??mme 2500:n kotiutuksen, jonka palautamme onnekkaiden tilillesi ensitalletusbonuksen voittojen yl?rajan vuoksi. He sanoivat my?s, ett? he olivat mukauttaneet tili?ni vastaavasti ja voin nostaa summan.
Menin heti tarkistamaan pelitili?ni ja huomasin, ett? he olivat palauttaneet vain 300 dollaria. Ristin minulta ensimm?isen y?n voittoni 2200.
Joten he sallivat minun nostaa vain 300.
Luin t?m?n ensitalletusbonuksen ehdot ja niiss? sanotaan, ett? ensitalletusbonuksen nostolle on asetettu 5000 dollarin yl?raja ja ilmaispy?r?ytysten voitolle 300.
Voittoni ja kotiutussummani olivat molemmat n?iden yl?rajojen alapuolella. Pelilompakkoni kertoi minulle selv?sti, ett? molemmat olivat nostettavissa olevia summia. 0 nuken asrs:a bonusehtojen mukaisesti.
L?hetin s?hk?postia useita kertoja ilman vastausta p?iviin.
Sitten vihdoin t?n??n vastauksen, jossa kerrottiin, ett? voittoni olivat per?isin ilmaiskierroksista, sanoin, ett? en. Sitten he l?hettiv?t minulle s?hk?postia ja sanoivat, ett? voittoni olivat seurausta ilmaiskierroksista, joiden enimm?ism??r? on 300 dollaria.
En voi uskoa siihen vastausta. Olen pyyt?nyt n?hd? koko pelihistoriani/enn?tykseni. En ole ollenkaan samaa mielt?. Ehtojen mukaan ilmaispy?r?ytysten voittojen yl?raja on 300 ja ensitalletusbonuksille 5 000. Kaikki n?m? lasketaan panostetuista summista verrattuna talletettuihin ja bonuspy?r?ytyksill? voitettuihin summiin. Voitin selv?sti vain hyvin pieni? summia ilmaiskierroksilla ja reilusti alle 300:n rajan ja olin panostanut reilusti yli talletusbonuksesta ja ilmaispy?r?ytyksist? tarvittavan summan, mik? n?kyy pelilompakossa bonusten hallussa olevana ei nostettavissa olevana summana.
Sen j?lkeen, kun kaikki t?m? ja he antavat minun nostaa 300 dollaria voitoistani, en voi uskoa heid?n uskallustaan riisua tililt?ni 2200 ja sanoa, oi, sinun ei olisi pit?nyt tehd? niin paljon, joten muutimme tilisi vastaavasti. Ja heid?n huono perustelunsa, jossa ei ole j?rke?. Joten periaatteessa voit tallettaa 1000, jos haluat ja pelata ja voittaa suuria voittoja, jos olet onnekas tai h?vi?, mutta koska pelasit ilmaisella koneella, saimme sinut pelaamaan talletuksen yhteydess? ja voitit 5 dollaria, jotka saattoivat vaikuttaa isoon voitat vaikka pelasit tuntikausia ja panostit tuhansia.
Mielest?ni t?m? on v??rin. Jos heill? oli ongelma voittaani summan kanssa, miksi minulle ei kerrottu heti, miksi minun piti antaa heille kaikki henkil?llisyystodistukseni saadakseni selvitetty? tuhkarokko 300 taalaa ja sitten hyl?tty, ja minun 2200 otettiin ja pyyhit??n. Varkaus.
I had a first time deposit bonus offered to me from lucky ones. I have attached the playing terms of this bonus.
I deposited 30 dollars and got a 150% bonus which gave me 75 dollars plus 40 free spins on a particular machine. I decided to see what machine the free spins was on and played them which generated a 5 dollar win. I didnt like that machine so i went back to that to play with another one. So i had 80 dollars to play with.
I found one I liked and played for over an hour as I was winning a few hundred here and there got a couple of really good spins and good wins won over 1500 then played some more and got up to like 2500.
I kept playing losing some winning some then after checking my playing wallet amount i noticed the 2 separate amounts in playing wallet, the withdrawable amount and the non withdrawable amount still held by bonuses. I thought oh this is good it clearly tells you when you have wagered enough and when you have cleared amounts held by bonuses.
So I kept playing and after losing a few hundred I checked wallet and I had wagered all the amount neede to take the non withdrwable amount held by bonuses down to 0. So it was getting late I had a good win and I withdraw at 2200 total withdrawable amount in playing wallet. This sat pending.
The next night I deposit another 30 after receiving a second deposit offer from lucky ones. I get 100% deposit and 100 free spins on a particular machine. So i had 60 dollars in playing wallet plus free spins. I think those free spins may have got me 10 or 15 dollars something like that.
I play for a couple hours wining some losing some tried a few different machines wagered quite a lot as I won quite a few good spins got up over 1000. Kept playing right down to 500.
Checked wallet and I had almost played out amount held by bonuses but I wanted to still play some more. After playing till late I checked playing wallet and had played amount held by bonuses down to 0 and ended with 300 withdrawable. So i placed withdraw on that and that sat pending too.
After initial email asking me to upload all my identification documents to their site to receive payout which I did straight away, I got a rejection on withdrawal due to non upload of documents. I promptly emailed them to clarify as I did all uploads asked. I was then responded to saying yes all documents received I was fully verified. So i placed the withdrawal again this time for the full payment of 2500 which they had put back in my playing wallet. This Sat pending 2 days.
I then get another rejection email. This says ... we are rejecting withdrawal of 2500 which we return to your lucky ones account due to a cap on winnings on first deposit bonus. They also said that they had adjusted my account accordingly and I could withdraw the amount.
I went to check my playing account instantly and saw they had returned only 300 dollars. Stripped me of my first night win of 2200.
So they only allowed me to withdraw 300.
I read terms of this first deposit bonus and they state there is a cap on withdrawal of the first time deposit bonus of 5000 dollars and a cap on the free spins win of 300.
My winnings and withdrawal amounts were both under those caps. My playing wallet clearly told me they were both withdrawable amounts. 0 doll asrs held by bonus terms.
I emailed several times with no response for days.
Then finally a response today telling me my winnings had been from free spins i said absolutely not. They then emailed me back and said that my winnings had been a result of free spins which is capped at 300 dollars.
I can not beleive there reply. I have asked to see my total playing history/record. I do not agree at all. The terms state a cap of 300 on winnings from free spins and a cap of 5000 on first time deposit bonus. All these are calculated on amounts wagered versus amount deposited and won on bonus spins. I clearly only won very small amounts on free spins and well under the cap of 300 and had wagered well over the amount needed from the deposit bonus and free spins as shown in playing wallet as amount held non withdrawable held by bonuses.
After all this and them only allowing me to withdraw 300 dollars of my winnings i can not beleive their audacity to strip my account of 2200 and say oh you shouldn't have wont that much so we adjusted your account accordingly. And their poor justification which doesn't make sense. So you basically can deposit 1000 if you want and play and win big if you are lucky or lose but because you had a go on the free machine we got you to play when you deposited and you won 5 dollars that may have contributed to your big win even though you played for hours and wagered thousands.
I think this is wrong. If they had a problem with my amount won why wasnt I told instantly why did I have to give them all my identification to be cleared for a measley 300 bucks and then be rejected and have my 2200 taken and wiped. Theft.
