Lis?kommentteja pelaajalta:
4. huhtikuuta tein talletuksen SG-kasinolla, voitin 1000 euroa ja koska on mahdollista nostaa vain 500 euroa p?iv?ss?, niin teinkin, 4. huhtikuuta tein 500 euron kotiutuksen ja 5. p?iv?n? tein toisen 500 euron kotiutuksen!
Kaikki meni hyvin, 9. huhtikuuta minulle maksettiin 500 euroa ja oikein olisi maksaa loput 500 10. p?iv?n?! Sen sijaan he peruuttivat tilaukseni, ja minun piti aloittaa alusta tekem?ll? uusi nosto MasterCardilla, kuten olin tehnyt alusta asti. Koska mit??n ei tapahtunut, se taisi olla 10. tai 11. p?iv?, en muista tarkalleen, l?hetin s?hk?postin ja kyselin rahasta! He vastasivat s?hk?postiini ja neuvoivat minua tekem??n tilauksen pankkisiirrolla! Yritin p??st? kasinosivulle, mutta en en?? p??ssyt, pyysin tytt?reni puhelinnumeroa p??st?kseni siihen, enk? my?sk??n p??ssyt, pyysin mieheni, mutta se ei silti toiminut! Saavuin 12. p?iv?n? t?ihin ja pyysin kollegalta h?nen puhelinnumeroaan yritt??kseni p??st? kasinosivulle, p??sin siihen ja peruin tilauksen MasterCardilla ja tein noston pankkisiirrolla. Puhuin tuen kanssa heid?n puhelimensa kautta ja kysyin rahoista, joihin he antoivat lis?? tekosyit? ja kysyin my?s, miksi en p??ssyt sivulle k?nnyk?ll?ni! Kysyin, olivatko he est?neet IP-osoitteeni, johon tuki vastasi, ett? heill? ei ole tietoa asiasta, mutta he eiv?t voi vahvistaa tai kiist?? sit?! Mik? sai minut ep?ilev?mm?ksi, ett? he todella tekiv?t sen!
Sen j?lkeen ei ole tapahtunut mit??n, l?het?n s?hk?posteja ja he vastaavat vain anteeksipyynn?ll? ja lis?? anteeksipyynt?j?, en voi puhua tuelle, koska en p??se kasinosivulle mill??n puhelimella t??ll? kotona. Ja olen t?ss? tilanteessa, joka valitettavasti on minulle jo tunnettu t?ll? kasinolla!!! Tammi-, helmi- ja maaliskuun lopussa minulla oli my?s riitoja heid?n kanssaan, koska he olivat minulle velkaa 3500 euroa ja heill? oli yli kuukausi maksaa minulle, he aina peruivat tilaukseni!!! Uskon, ett? he maksoivat minulle, koska vedin gurun valituksiin!!
Joka tapauksessa... L?het?n joitain heid?n l?hett?mist? s?hk?posteista, kuvakaappauksia nostoista ja peruutuksista ja milt? se n?ytt??, kun yrit?n p??st? kasinosivulle k?nnyk?st?ni ja yhdest? kotona olevista matkapuhelimista.
Arvostan huomioanne ja toivon, ett? t?m? tilanne ratkeaa, koska se, mit? he tekev?t asiakkaille, on mahdotonta hyv?ksy?, ja ehk? jos monet eiv?t osaa valittaa, uskon, ett? he eiv?t maksa ollenkaan!
Additional comments from the player:
On April 4th I made a deposit at SG casino, I won 1000 euros and as it is only possible to withdraw 500 euros per day, that's what I did, on April 4th I made a withdrawal of 500 euros and on the 5th I made another withdrawal of another 500!
Everything was going well, on April 9th ??they paid me 500 euros and the right thing would be to pay the other 500 on the 10th! Instead, they canceled my order, and I had to start over by making a new withdrawal using MasterCard as I had been doing from the beginning. Since nothing happened, I think it was on the 10th or 11th, I don't remember exactly, I sent an email asking about the money! They replied to my email advising me to place an order by bank transfer! I tried to access the casino page but I couldn't anymore, I asked for my daughter's phone number to try to access it and I couldn't either, I asked for my husband's and it still didn't work! On the 12th I arrived at work and asked a colleague for her phone number to try to access the casino page, I managed to access it and proceeded to cancel the order via MasterCard and made the withdrawal via bank transfer. I spoke to support via their phone and asked about the money, to which they gave me more excuses and I also asked why I couldn't access the page using my cell phone! I asked if they had blocked my IP, to which support replied that they had no information about that, but that they could not confirm or deny it! Which made me more suspicious that they actually did it!
Since then nothing has happened, I send emails and they only respond with apologies and more apologies, I can't speak to support because I can't access the casino page through any phone here at home. And I'm in this situation that unfortunately for me is already known with this casino!!! At the end of January, February and March I also had disputes with them because they owed me 3500 euros and they had more than a month to pay me, they were always cancelling my orders!!! I believe they paid me because I appealed to the guru's complaints!!
Anyway... I'll send some of the emails sent by them, screenshots of withdrawals and cancellations, and how it appears when I try to access the casino page from my cell phone and from one of the cell phones here at home.
I appreciate your attention and I hope this situation is resolved because what they do to customers is unacceptable, and perhaps if many don't know how to complain, I believe they won't pay at all!
Casino Gurun yll?pit?j?n muokkaama
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