May I recommend writing an honest review on trustpilot? Hopefully, others will read it and be warned.

I thought you'd wait for the complaint to reach its conclusion and our team would try to help. The main point is that if the casino didn't do that and we're on your side and they don't resolve the situation, then they'd get black points which is an alert for other players to watch out for. 

But once a player loses money there is nothing more to do and sometimes casinos come out unscathed.

I opened a betting account with Supabet 10 days ago. I was able to top up my account several times using my Visa card, totaling €1,050, and luckily, I finally got a run. Two withdrawals of €500 were made to my bank account, and everything's been backed up ever since. I've had three withdrawals of €500 in the pipeline for a week now, and a balance of €7,000 in my betting account. I keep getting told there's a technical problem.

Hello, already replied to you here in this thread.

Can we try to keep conversation just in one please? ??

Hmm, that doesn't seem like the smartest move by the casino. But if you tell them that you want to have a closed account, then it's normal that you can reopen it in any casino. 

If you ask for self-exclusion, then it might be about something else and they shouldn't reopen your account. 

Anyway, if you can't close it for good, you can try using our services and our team will try to help you to make it impossible. 

Would you be interested?