I won a large amount at 1Bet and requested a withdrawal on June 26, 2025.

According to support, the payout was supposedly approved and is "on its way," but the payment provider has not received anything to date.

When I asked, I was simply told to "contact the payment provider" without providing any proof of payment or transaction ID.

I have backed up all documents, including chat histories. I hereby request that 1Bet finally confirm the withdrawal transparently or process it correctly.

If no solution is found, I will be forced to consider legal action and report on other platforms.

Ich habe bei 1Bet einen gr??eren Betrag gewonnen und die Auszahlung am 26.06.2025 beantragt.

Laut Support wurde die Auszahlung angeblich genehmigt und sei ?unterwegs", doch beim Zahlungsanbieter ist bis heute nichts eingegangen.

Auf meine Nachfrage wurde mir lediglich gesagt, ich solle mich ?an den Zahlungsanbieter wenden", ohne einen Zahlungsnachweis oder Transaktions-ID zu liefern.

Ich habe alle Unterlagen gesichert, darunter auch Chatverl?ufe. Ich fordere 1Bet hiermit auf, die Auszahlung endlich transparent zu best?tigen oder korrekt durchzuführen.

Sollte weiterhin keine L?sung erfolgen, sehe ich mich gezwungen, rechtliche Schritte zu prüfen und auf weiteren Plattformen zu berichten.

Hello,

Thank you very much for submitting your complaint. I’m sorry to hear about your negative experience with 1Bet Casino.

Please allow me to ask you a few questions so I can better understand the situation.

• Could you please advise if your account has been fully verified?
• Could you please explain when you requested a payout, and what the status of the transaction is in your payout history? (If possible, share a screenshot)
• Have you used the same payment method to successfully withdraw winnings from the casino in the past?
• Could you please share with me your communication with the casino regarding the issue supporting your complaint? Send emails or chat transcripts to my email at [email protected], or post screenshots here
• When did you request a withdrawal from the casino? Is it still pending in your account?

Looking forward to hearing from you.

Best regards,

Tomas

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