Zdravo. Kako vam mogu pomo?i?
Filip 11:56
Va? zahtev za povla?enje je otkazan.
Razlog odbijanja: ?Obavje?tavamo vas da je banka koja je izdala transakciju odbila, preporu?ujemo da kontaktirate banku za vi?e informacija. Preporu?ujemo da koristite drugu karticu/na?in pla?anja."
Da biste saznali detalje, kontaktirajte na?u slu?bu za podr?ku.
Mo?ete li dati vi?e detalja o ovome? Moja banka nikada nije primila nijedan depozit
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Luka 11:57
Filipe, do?lo je do gre?ke pri poku?aju povla?enja sredstava metodom koju ste izabrali. ?eleli bismo da vas zamolimo da isprobate jo? jedan metod za povla?enje.
Filip 11:57
Mo?ete li dati informacije o ovoj gre?ci?
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Luka 11:58
Na?alost, ne, po?to ja nisam deo odeljenja za finansije i to su svi detalji koje su dali. ?eleo bih da predla?em da koristite drugi na?in pla?anja za povla?enje.
Filip 11:58
ne razumem.
Da li mi mo?e? pomo?i?
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Lukas 12:00
To je bio tehni?ki problem dok poku?avate da obradite povla?enje na kartici koju ste izabrali. Tako?e mo?ete poku?ati da koristite drugu karticu ili na?in pla?anja.
Filip 12:01
Poku?ao sam na druge na?ine, i oni su tako?e odbijeni
Samo bih ?eleo da podignem preostali novac na svom ra?unu
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Luka 12:03
Razumem, Filipe, ali na?alost nai?li smo na problem kada smo to poku?avali da uradimo. Na? tim ljubazno predla?e da koristite drugi metod za povla?enje. koliko vidim, na va?em nalogu u poslednje vreme nema registrovanih novih na?ina pla?anja, tako da mo?ete isprobati i drugi.
Filip 12:03
Da, probao sam bankovni depozit. Ali ni to nije uspelo
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Luka 12:04
Mo?ete poku?ati da koristite drugu banku za povla?enje.
Filip 12:05
Imam samo jedan bankovni ra?un
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Luka 12:06
Predla?emo vam da koristite drugi metod za isplate, po?to ne mo?emo da obradimo povla?enje u trenutnom.
Filip 12:07
Koji drugi metod? Nemam nov?anik za kriptovalute.
Dakle, samo 2 metode. Bankovna kartica ili bankovni transfer. Obojica su odbili
Ina?e, hvala vam ?to ste odgovorili na sva pitanja do sada.
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Luka 12:10
Filipe, isplata je odbijena jer poku?ava? da koristi? istu karticu iz iste banke. Predla?em vam da potpuno koristite drugu metodu. To mo?e biti kartica druge banke, e-nov?anik ili bilo ?ta drugo.
Filipu 12:10
Imam samo jedan bankovni ra?un i jednu bankovnu karticu
Tako?e verujem da je nezakonito deponovati sa tu?eg ra?una
I verujem da bi tada i novoj kartici bila potrebna verifikacija itd
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Luka 12:11
Filipe, trebalo bi da koristite samo na?ine pla?anja koji pripadaju vama li?no i ?ije vlasni?tvo mo?ete dokazati. Predla?emo da koristite drugi na?in pla?anja.
Filipu 12:12
Nemam vi?e od jednog bankovnog ra?una i jedne bankovne kartice
Kako da napredujemo sa ovim?
?itati
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Luka 12:13
Filipe, na?alost, re?i ?u da bez drugog na?ina pla?anja ne?emo mo?i da povu?emo va?a sredstva.
Hello. How may I help you?
Phillip 11:56
Your withdrawal request has been canceled.
Reason of decline: "Please be informed that the transaction was declined by the issuing bank, we recommend contacting the bank for more information. We recommend using a different card/Payment method. "
To find out the details, please contact our support service.
Can you please give more details about this? My bank has never received any incoming deposits
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Lucas 11:57
Phillip, there was an error while performing an attempt to withdraw your funds on the method you selected. We would like to ask you to try out another method for the withdrawal.
Phillip 11:57
Can you provide information about this error?
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Lucas 11:58
Sadly, no, since I am not part of the finance department and those are all the details they have provided. I would like to kindly suggest to use another payment method in order to withdraw.
Phillip 11:58
I dont understand.
Can you help me?
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Lucas 12:00
It was an issue of technical sort while trying to process the withdrawal on the card you chose. You could also try using a different card or way to pay.
Phillip 12:01
I have tried other ways, and they also get declined
I would just like to withdraw the remaining money in my account
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Lucas 12:03
I understand, Phillip, but sadly we faced an issue when trying to do so. Our team kindly suggests you use another method for a withdrawal. as far as I can see, there are no new payment methods registered in your account recently, so you can try a different one as well.
Phillip 12:03
Yes, I tried bank deposit. But that didn't work either
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Lucas 12:04
You may try to use another bank for the withdrawal.
Phillip 12:05
I only have one bank account
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Lucas 12:06
We suggest you to use another method for the withdrawals, since we can not process the withdrawal n the current one.
Phillip 12:07
What other method? I do not have a cryptocurrency wallet.
So only 2 methods. Bank card or bank transfer. Both declined
By the way, thank you for answering all the questions so far.
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Lucas 12:10
Phillip, the withdrawal is declined since you are trying to use the same card from the same bank. I suggest you to use another method completely. That could be the card from another bank, e-wallet or anything else.
Phillip 12:10
I only have one bank account and one bank card
I also believe it is illegal to deposit from someone elses account
And I believe then the new card would also need verification, etc
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Lucas 12:11
Phillip, you should only use payment methods that belong to you personally and ownership of which you can prove. We suggest you to use another payment method.
Phillip 12:12
I do not have more than one bank account and one bank card
How do we move foward with this?
Read
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Lucas 12:13
Phillip, sadly, I shall state without the another payment method we will be unable to withdraw your funds.
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