Zdravo C078,
Osim ako kazino ne ograni?i zemlju u okviru svojih uslova, svaki igra? je slobodan da se tamo registruje. Ako igra? ima posebne zakone u svojoj zemlji, on je odgovoran da ih po?tuje. Bili ste slobodni da se registrujete u ovom konkretnom kazinu i ako ste ?eleli da sami isklju?ite svoj nalog, morali ste da kontaktirate kazino direktno sa tim zahtevom.
Ako na va?em ra?unu nije ostalo pravog novca, kazino ima pravo da ga zatvori bez ikakvog razloga. Na?alost, ne mo?ete tra?iti povra?aj novca ako ste izgubili novac.
?alba ?e sada biti zatvorena na osnovu datog obrazlo?enja.
?elimo vam puno sre?e u budu?nosti i ne ustru?avajte se da nas kontaktirate ako budete nai?li na neku drugu nevolju u budu?nosti, mi ?emo se rado potruditi da vam pomognemo.
Pozdravi,
Nick
Hello C078,
Unless the casino restricts a country within their terms, every player is free to register there. If a player has specific laws within their country, they are responsible to follow them. You were free to register into this specific casino and if you wanted to self-exclude your account, you had to contact the casino directly with that request.
If you had no real money balance left your your account, the casino is eligible to close it without any reason given. Unfortunately, you can't request for a refund if you did lose the money.
The complaint will be now closed based on the explanation given.
Wish you best luck in the future and do not hesitate to contact us if you will come across any other trouble in the future, we will gladly try to help you.
Regards,
Nick
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