Hello everyone,

I've been waiting for my payouts of 550 euros since May

I wrote over 50 emails the last 15 emails went unanswered!

I was lied to every time

and always comforted!

I'm currently unemployed and I can use the 550 euros so well!

I will never gamble again it's really bad

I just want my money

Hallo Zusammen,

ich warte seit Mai auf meine Auszahlungen von 550 Euro

Ich habe über 50 Emails geschrieben die letzten 15 Emails blieben unbeantwortet !

ich wurde jedesmal belogen

und immer wieder vertr?stet !

Ich bin momentan arbeitslos und ich kann die 550 Euro so gut gebrauchen !

ich werde nie wieder Glücksspiel spielen es ist ganz schlimm

ich m?chte einfach nur mein Geld haben

Dear Seba1205,

Thank you very much for submitting your complaint. I’m sorry to hear about your delayed withdrawals. Do I understand correctly that payments are still pending inside your account without being processed? Have you been given any explanation of what caused the delay?

It’s quite usual for withdrawals to take a couple of days or even weeks to get fully processed, but two months is an unusually long time.

However, I hope we will be able to help you to resolve this issue as soon as possible. Thank you in advance for your reply.

Best regards,

Petronela

It was always put off

It said next week!

then again next week!

lied again and again

I have no more trust

many customers are waiting for their money!

that is very dubious there!

I just want my 550 euros to be paid out and then it's ok

I have uploaded screenshots

they no longer answer questions

and the payment start since May 24th in pending !!

I would like a concrete answer when I will get my money

it's so bad

as disrespectful and as cruel as betworld247 keeps people waiting

I feel very cheated and just want my money

Es wurde immer vertr?stet

Es hie? n?chste Woche !

dann wieder n?chste Woche !

immer wieder wurde gelogen

ich habe kein Vertrauen mehr

viele Kunden warten auf ihr Geld !

das ist sehr dubios dort !

ich m?chte einfach nur das meine 550 Euro ausgezahlt werden und dann ist ok

ich habe Screenshots hochgeladen

sie beantworten keine Fragen mehr

und die Auszahlung Beginn seit 24 Mai im pending !!

Ich m?chte eine konkrete Antwort wann ich mein Geld bekomme

es ist so schlimm

so respektlos und so grausam wie Betworld247 die Menschen warten l?sst

ich fühle mich sehr betrogen und m?chte nur mein Geld

Dear Seba1205,

Could you please confirm that your account has been successfully verified and advise if your winnings were accumulated with or without an active bonus?

Hello, everyone ,

yes my account is verified and

I won the money without a bonus !!!

I have already received a payout but only after more than 1 month !!

now they don't pay anymore

I just want to refresh my 550 euros and

then nothing more to do with Betworld247

can you help ???

Hallo zusammen ,

ja mein Konto ist verifiziert und

das Geld habe ich ohne Bonus gewonnen !!!

ich habe schon mal eine Auszahlung bekommen aber auch erst nach über1 Monat !!

jetzt zahlen die garnicht mehr

ich will nur meine 550 Euro laben und

dann mit Betworld247 nix mehr zu tun haben

k?nnt ihr helfen ???

Thank you very much, Seba1205, for providing all the necessary information. I will now transfer your complaint to my colleague Michal ([email protected]) who will be at your assistance. I wish you best of luck and hope to see your problem being resolved to your satisfaction in the near future.  

Hello Seba1205,

I'm Michal and I have taken over your complaint. I have reviewed your case and will contact the casino to see if I can help.

We would like to invite BetWorld247 Casino to join the conversation.

Dear BetWorld247 Casino,

Can you please provide some information regarding the player's long withdrawal waiting time?

We would like to ask the Casino to reply to this complaint. We are extending the timer by 7 days. If the casino fails to respond in the set time frame, we will close the complaint as ‘unresolved’.

Why close??

I want an answer

and my money back

Wieso schliessen??

ich will eine Antwort

und mein Geld zurück

They can no longer be reached by email

what shoud that ????

what scammers

I want my money

Die sind per E-Mail nicht mehr erreichbar

was soll das ????

was für Betrüger

ich will mein Geld

Hello Seba1205

I fully understand your frustration but we still need to give BetWorld247 Casino time to react. However, I would like to put to your attention the fact that BetWorld247 Casino is recently a bit less cooperative with responding to complaints. Regardless of this, we keep on trying.

Best regards,

Michal

But what can you do against the companies?

That's cheating

Aber was kann man gegen die Unternehmen ??

Das ist Betrug

Man, what's that supposed to mean???????????

I need the money

I am unemployed !!!!

Why are they so heartless

I want the money

Man was soll das ???????????

ich brauche das Geld

ich bin arbeitslos !!!!

Warum sind die so herzlos

ich m?chte das Geld haben

Dear Seba1205,

Unfortunately, we have come to a point, where we are not able to move forward with this complaint. We have sent numerous emails and tried to communicate with live chat representatives as well as with affiliate team members. Unfortunately, all efforts to resolve any kind of issue were unsuccessful.

BetWorld247 Casino has several cases closed as "No Reaction Policy," which clearly shows the casino is not interested in cooperating with us.

Sadly, we are forced to close your complaint as "unresolved." This will affect the overall rating of the casino.

I understand this isn't a satisfactory solution to your issue however, the decrease in rating caused by unresolved complaints could change the casino's approach.

I recommend you to contact the Malta Gaming Authority (https://www.mga.org.mt/support/online-gaming-support/) and submit a complaint to them. It's a good licensing authority and has better options and tools to help players. Please let me know how the MGA responded ([email protected])

We can only recommend you to take a moment and read a review of each casino before you start playing in the future and only play in licensed casinos with a good rating.

We wish we could be of more help.

Best Regards

Michal

The casino can reopen this complaint anytime.